Yvette S.
Yelp
From the moment we arrived, the service at Nettuno was exceptional. The valet team greeted us with warmth and humor, setting a fun, welcoming tone for the evening. They were kind, professional, and clearly enjoyed their work, which made the start of our night feel special.
Though we were running a bit late for our 5 p.m. reservation, Niesha and Treanna (spell check) from customer service made sure to notify the restaurant on our behalf, handling everything with ease and professionalism. When we arrived, Sam, the host, welcomed us with a calm demeanor and invited us to enjoy a cocktail at any of their bars while we waited for our table. This thoughtful gesture immediately put us at ease and set a relaxed tone for the evening ahead.
We headed to Alter Ego, where we were greeted by Yani--an absolute ray of sunshine. Her positive energy was contagious, and she made fantastic recommendations, mixing us a delicious dirty martini and a perfectly crafted classic Manhattan.
Back at Nettuno, Sam promptly seated us, and our server, Julio, took over. Julio was a standout--personable, attentive, and genuinely invested in making sure we had a great dining experience. He took the time to ask about our tastes and guided us expertly through the menu, ensuring each course was perfectly paced. Knowing we'd just come from a round of golf, he even surprised us with an affogato to cap off our meal--such a thoughtful touch that showed his attention to detail.
Every member of the team--from valet to customer service, Sam, Yani, and Julio--made our experience feel top-notch, lA1 like the sauce!
P.S. The Branzino and Oxtail are must-tries!