Amy
Google
Edited review (see image for club owners response to inital review):
Let’s clear up a few things—especially since the club responded with a “breakdown” which included some blatant inaccuracies.
First, I was charged $5 for a bottle of water, not $2 as claimed. If you're going to justify the charge, at least be honest about what you're charging customers. It's baffling that a business waits until someone is "truly in need" of water before offering it. The whole point of providing water is to keep people hydrated so they can continue enjoying their time, not wait until they're on the verge of blacking out. Charging for water over basic customer safety? It’s just a blatant cash grab at the wrong expense.
Second, I bought a couple of drinks. One bartender used a jigger, yes, but another clearly didn’t and free poured, which is exactly why I said my drinks tasted watered down. If you’re going to claim consistency, then ensure your staff actually practices it. Maybe next time, you should just make my drink with a garden hose so I can actually get a cup of water around here.
As for the music: No, I didn’t expect a "FiVe-HoUr FaN cLuB eXpErIeNcE", but I did expect to hear more of the artist the night was themed around. That’s just basic event follow-through.
What really stands out, though, is the tone of the club's response to my initial review. Instead of engaging respectfully with a paying customer’s feedback, you chose to get snarky and dismissive. That tells me—and probably anyone else reading—that genuine customer feedback isn’t taken seriously here.
Inital review:
Do yourself a favor and avoid this bar. Not only do they charge for water (a basic necessity when drinking), but the drinks are watered down as well. I asked for tap water but they say the only option is bottled water. On top of that, I went for a themed night, and they didn’t even play the artist’s music! What's the point of a themed night if you're not even going to follow through with the theme? Save your money and go somewhere that actually cares about their customers.