New Leaf Community Markets - Aptos

What an amazing place. 3 chefs prepared an amazing selection of soups, salads, breakfast and lunch items. The bakery, the deli, the meat market all top notch. Plenty of parking. Clean carts. Wide aisles. Friendly cashiers. The best veggie soup I’ve ever had!

Extremely condescending staff extremely misleading posting of sales yeah you have all these juices nine out of 10 of them are on sale, but this one specific one isn't and you're gonna look at me and say this one says juice this one says energy? Very rude very unprofessional.

A nice locally owned grocery chain with high quality local produce, a large health and wellness section, and food made to order or freshly made that day and ready to go. They also have a large selection of chocolate from all sorts of brands which is guaranteed to make you smile!

Newly opened, spacious and clean; high end health/organic grocery store, with a focus on local farms/goods. The newest new leaf is the best so far, with the largest sq footage and largest selection. New construction with spacious aisles carefully stocked and cleaned.

Visited this store today and thought I recognized one of the workers… one google search later and Im wondering why New Leaf has a registered offender working there? I can’t help but wonder how this kind of environment affects their employees and customers because I just don't see this being appropriate or comfortable at all.

Everytime we are in Aptos we come here, this is wonderful and how a store should be run. Friendly staff, great selection, awesome deli and to go food, good prices and community oriented!

Beautiful store, great staff & great produce & products. Awesome Hot Bar & Salad Bar! Pastas, had a great dinner by the beach after shopping. Definitely a sweet location ❣️ Love Aptos ☺️

Exceptional variety of food for people with dietary restrictions. The cost is a bit high but the quality is great!

It puzzles me why this New Leaf only rates 3 1/2 stars. My experience has been absolutely wonderful. The staff is very customer friendly and they go out of their way to help. The store has a knowledgeable, top shelf butcher department. The store is clean and the shelves are fully stocked. The cold food bar has a good assortment of cured olives and beans. If you want treats, they have a bakery department that sells cookies, scones, pies and an assortment of other pastry goodies. I drive over from Gilroy and compared to our local Safeway where there is no customer service and hostile employees, New Leaf gets 5 Stars. As for prices the New Leaf is less expensive than Staff of Life in Watsonville or Santa Cruz and way cheaper than the infamous Gilroy Safeway.

Tempeh- you offer this at all of your sandwich bars for a vegan option. Sometimes you have it, and then when you don't, you have no clue how to handle it. Here's how: train your employee to know what tempeh is, how to say it, how to prepare it, and where to find it in the store, so that when a vegan customer is giving you money for one, you give them what you baited them into your store with. Sometimes you have it. Sometimes you're fresh out. Sometimes you go and get some from the shelf (best choice). Sometimes you don't and just want us to choose something else. What else? Chicken? I would be surprised if anyone wanted your FTLAT and would sub animal parts- but maybe your tempeh is good enough for Meatmouths- which is great...so stock your tempeh! And advertise it! Employees being scared stiff and then trying to find a manager to make the easiest decision for them is...well I'm not going to start in on your employees (Itzel from the receipt was great) but your managers can't even agree. At least get on the same level of ineptitude. Sometimes they're two star service sometimes one...I'm looking for at least a three! Maybe I'll Yelp again one day and bump your score. But motivate yourselves y'all. Sandwich speeds, tempeh replacement speeds, delivery of similar management directives...

I LOVE going into grocery stores all over the world and the Aptos New Leaf Community Market did not disappoint. The moment you walk in you see fresh and beautiful produce and flowers. The aisles look great and are loaded with snacks, different types of flour and baking items, a wide variety of cheeses and chocolates, fresh meats and fish and so much more. They have the best marionberry pie I've ever had. The crust was flakey and the filling sweet and the perfect consistency. They have a coffee bar, soft serve ice cream by Strauss and prepared food and even a make your own poke bowl. You can wonder around the aisles and have fun getting new food items and cool stuff for your pet, baby or yourself (lotions, organic body stuff). This is a top notch store for sure and if you have the time just enjoy wandering around.

Since moving here 3 years ago, New Leaf market's existence has continually been on my gratitude list. It's amazing and has everything that is in alignment with my shopping preferences. I'm especially impressed with the friendly staff and freshness of their products.

Everytime I get one of the Clara's burritos from the hot bar it's something other than advertised. I got a "bacon egg and cheese" wrap and bit into it on my way to work and it was a bean burrito... for $6.99?!

All the staff were amazing and helpful as it was my first time in there, and I didn't know where anything was. I want to highlight Mitchell and Claire for being extremely friendly and efficient at the check stand.

Makes me sad to see only three stars on average - this is a great grocery store! They did a fantastic adaptation of the old apple barn while honoring its history. I shop here often after my run and the service is very friendly. They often have great deals on sale, including sparkling water. I especially like their produce, beauty products and local specialty items. I feel good supporting a store that invests regularly in our community. Check it out!

This is a great store with a lot of healthy and delicious to go items. It's very similar to Whole Foods. Great selection in produce and fresh meats.

This is my neighborhood grocery store. It's not always my first choice for price or for specific items, but they always have great quality stuff and good rotating deals often!

Always shop at New Leaf. No other market unless it's snacks. Produce at New Leaf is tasty. Great selections of just about everything.

LOVE this New Leaf location! It's clean, the staff are very friendly and helpful :), they have pretty much everything you'd need, the hot bar is great.... oh and the Sushi bar is KILLER! Their sushi is the best grocery store sushi I've ever had, and the price is super reasonable. I honestly stopped getting it at restaurants because theirs is just really fresh, simple, tasty and affordable. With all of that being said, I HIGHLY recommend this spot!

I'm gonna give this place a one if I can give them a zero or a negative hundred I would the food was OK. The Oceans is good. I actually like the fact that it's really close to my house, however, in the hot foods area, the fact that they were playing and blasting a song that says rape me. Yes I know it's about a different thing but not everyone knows that and that's a little not OK not client appropriate I had know this cause I've been in customer service for over 30 years and that is not OK to play at work at all in your home OK but in public not OK. Any organization that is OK with that song playing? Yeah, I WANT nothing to do with that and I hope people feel the same way.

The espressos are the best in town due to the new high pressure system, and a double espresso is a fraction of the cost at competing espresso bars. Also plenty of space to sit leisurely at a deli table or at the beautiful outdoor terrace. If you want to pay in advance the code is 5908.

Awesome market . Awesome employees . Very nice deli, bakery, salad bar, hot bar, pizza ect.I recommend that you come and check this place out .

They have a great selection of drinks if you're a fan of alternative soda, interesting wines, all kinds of kombucha and fermented drinks, and sparkling water. For a smaller store they also have good options for pescatarians/vegetarians. Like all New Leafs you can also get your supplements and vitamins and natural body care there with a great selection. Bulk bins are also great especially if you bring a sack you can really cut down on wasteful packaging. I've gotten some great ready made food from sushi bar, hot bar, and deli too and I have really appreciated the kindness friendliness and helpfulness of the employees

Food, good 4/5 Ambiance, good 4/5 Service, good 4/5 MANAGER of Hot FOODs -- 0/5 The female manager is Incompetent; rude; possibly prejudiced; and has poor quality (zero) communication skills along with being indignent when questioned. If you aren't an automated, quiet, rule-following benign human, don't purchase anything from there and never ask a question for clarification!!! I will add this reason to why I continue to NOT shop at the Aptos New Leaf. After the inexcusable actions of the manager of Hot Foods, I'm convinced the store needs a major shake-up in management!!! All Thumbs down~

I definitely think some of the reviews on here are inappropriate and unfair (you know the ones by "constant complainers" I'm talking about). My husband and I love this New Leaf, and not just because it's a new New Leaf (less than a year since they opened). The employees have always been friendly and kind, and the store is always immaculate and well-organized. After checking in on Yelp today and seeing its 3-star average, I knew something was not right. Case in point: Even during this time of 'Shelter-in-Place' due to the COVID-19 pandemic, this store provides a welcoming (and calm) place to buy our groceries without an ounce of stress. They've even adopted a genius way to send you a text letting you know that you can now enter the store, should there be a line or queue outside. That way you can wait in your car or walk around a bit outside, instead of having to wait in a line 6 feet away from others. This morning, there were only about 20 or so people shopping inside, and staff were visible throughout the store to help us if we needed. We felt 100% safe and comfortable. Keep in mind that they currently are not allowing reusable shopping bags to help reduce risk, so we just left ours off to the side outside, and picked them up when we were done. The guy greeting customers at the door was very friendly, and even offered to take our cart to spray it down with disinfectant when we were done with it. They also offer disinfectant wipes just as you enter the store. Thank you New Leaf Aptos for being such a great local market! Just so you all know, all New Leaf Markets also donate money regularly to local non-profit organizations that aim to help the environment, kids education, etc. They also prioritize local and independent products, so even if their prices may be slightly higher than other big chain stores, it's for a very good reason. :)

Excellent produce, excellent meat counter... excellent deli. Check out is quick. Love the 60 + discount tues and Thursday.

If I could give 3.5 stars I would. Since I can't though, I'll bump it up to 4 stars. There's nothing particularly wrong about this place; they have all the essentials. It's just so... expensive. Like, what-the-heck-did-i-buy expensive. But... - The items are fresh. - Many are organic - There's hardly any waiting in lines (great for "doh, I forgot ingredient XYZ and need it in a hurry" moments.) All n all, I'll be back. Just know that you're not getting much value.

New leaf is a joke. i have given it a try so may times and finally decided to stop paying 3 times more and leave with a whole bag of bad attitudes! Last time we were there, my wife finally asked the cashier if New Leaf was a bad place to work since everyone is looks so unhappy and extremely rude and unfriendly. I hate writing reviews, but I think people should know there is a Delux foods just down street with better products and much nicer and genuine people who actually say hello back to you. I have been an entrepreneur and have owned many service related businesses and i have never seen anything like this. unbelievable!!! SAD!!

I thought for sure with the grand opening this location would onboard a soft serve machine. How do all of the other New Leaf's have one but not this one? Major thumbs down!

Needed fruit so stopped in...should have gone to Deluxe! Nectarines at $4 per pound all rotted in tiny spots from rock hard in 2 days. They must have had undetectable bruises. No more shirotaki noodles in the refrigerator case either. Used to spend hundreds of dollars here. And the bagger in the bandana mask was impossible to understand. Sorry but unless it's urgent, I will shop elsewhere.

I like this New Leaf the most vs Westside or Capitola. I mean the other ones are v nice but this one is a little more low key. People complain about prices but this is an inflated world and you're shopping at a high tier store. This isn't Walmart this is a local grocery chain with local produce. I've also been impressed with their produce and other selections as well. Of course I pay more here for canned food or other items like that, but it's clean, not that busy, and I can go here and get everything.

I'm done shopping here. At the checkout, a cashier actually reached into a bag of cherries I was buying and grabbed some for herself. I complained to the manager, Josh, and he just said "sorry about that". Employee problems and manager problems. I don't even want to think about what shoppers are not seeing.

Well, because we love our town, and NL is the most convenient, we have been back several times. It seems as though management has made an concerted effort to improve their customer service. Being in the retail industry We do understand that it is difficult serving the general public at times. We personally do our best to be appreciative and kind as customers. Thank you for your thoughtfulness and improving your staff.

Used to be privately owned now sold out to corporate. Uses canola oil like WF now, even in its house made pork sausage. Such a bummer

This review is specifically a shout out to the men at the fish department who I think do an amazing job preparing the freshest fish. The fan behind the counter is loud and its even more difficult to hear folks ask for what they want cuz of masks. Just want to say I'm grateful I can receive such quality fish and it seems to me like that is a very difficult job already even without the fan and masks. I kinda had to raise my voice to get the tuna I wanted today. No hard feelings! I hope those guys read this and know they are appreciated. Overall, great grocery store- it is clean, food is fresh- body care and vitamin section is quality. Quality.

First time in grocery store. First is this a Portland thing to put a rainbow flag that says all cultures, all religions, all genders and so on a flag in front of store. I thought all stores accepted everyone. Sales gimmick I don't know. Went in to grab a onion that I forgot at Safeway and thought I'll just stop by here to it. $1.98 for one small onion. After looking around at way overpriced items I was how can people afford these prices. No customer service and employee are glued to there registers and don't say anything. Parking is also crazy. Overall store is way overpriced during this inflation. Try to stay local but This is why people shop at Costco or Walmart.

Wonderful gourmet grocery store lots of lovely deli and prepared food items pizza slices were cheap but a bit too salty the soft serve was a treat but not creamy enough for me even though it was strauss dairy theservice was good but it can get a bit busy in the afternoon

Seriously new leaf Aptos. I bought this corn Saturday and 2 days later it's bad. What a waste!!!. Oh while I'm at it, you're oysters were nasty as well.

Love this location! It's always super clean, well stocked and friendly staff. Great selection of produce, cheeses, wine, etc and we love their smoothies and açaí bowls. The coffee is delicious too!

I went in today around 7:15 there was 3 checkers, only two offer to help me out, a young girl on check stand 4, seem to be hiding behind her phone. Very unwelcoming. Didn't say anything didn't want to help me or anything. When I shop there it's welcoming people very friendly. Tonight wasn't the best.

Somehow they opened another New Leaf some five months ago and I was unawares! Now I know. So I had myself a nice visit and came to write a review... I see some serious unfairness to the business here. It's brand new, they need to iron out some wrinkles! Give them a chance folks! I disagree with the tactic of having one poor experience with a business that's been open for just a couple of months, then nailing them with 1-star reviews. Anyway, here's my thoughts: this New Leaf is just like every other New Leaf, and I've been do at least four others. Same prices, same products. And yeah they're not the cheapest game in town, that would be Safeway, but they've got the most outstanding selection of top grade goodies, as always. Folks working there were kind and friendly, as one would expect at a New Leaf. It's just head and shoulders above every other grocery store, and yes you pay a premium for that. Five stars.

I am giving the low score for the horrendous customer "service" at the checkout. Today, as I was in line, there was only one person in front of me. There was a cashier and two other "workers" talking to each other. The cashier started scanning my items and never looked at me, or even said a word - they just kept talking about their shifts to each other. The cashier finally spoke to ask me if I wanted a "printed receipt." How hard is it to greet customers? I wrote a similar review awhile ago for the store in Capitola. The only explanation I can think of is that they must hire people off the street without interviewing them - there certainly can be no training. Won't be going back there often.

At first visit, I didn't like this store. It was the day after opening and a madhouse. On subsequent visits and with $5 weekly coupons luring me in I continue to go back. Plus, I'm hooked on the ramen bar. I did ask that they begin to stock the mushroom jerky like on 41st. But, I haven't yet seen it available. Also, hoping that they create an option to pay at the kiosk by the ramen/wok and sandwich area.

The glass door on the refrigerator case for milk is broken. It actually has been broken for several weeks. I am glad that this is saving energy trying to keep items cold. I do not know why Management has seen fit not to fix this issue. See my hand passing through the case (without glass).

Not much to say, just don't charge .50 cents for all these vegetables and not even put any of them in. also way to much sauce. don't try the wok

Love it! I am a Valencia parent and the traffic seems the same as before. The store has amazing Products. I really want to try the Wok but haven't yet.

Plenty of parking. Staff is friendly. New leaf grocery stores tend to be kinda pricey in general but the quality of the produce is good. The meat section is lovely (if you appreciate a good clean butchery) I personally have never tried their salad bar or sandwich's but their pizza is pretty good and their minestrone soup was delicious!!! Also their baked good sections has some amazing treats. The banana cake is droolicious!!!

This New Leaf has a great design and the same quality produce and products as their other locations. I live closer to Staff of Life so that's my go-to but second-up would definitely be New Leaf!

So conflicted because I love the location and products. But.....every time I use the coupons they send to my home, there is a problem of some kind. When I try to problem solve I feel "coupon shamed" like I'm taking advantage or making a fuss. Don't send me coupons that invite me in, then make me feel like a nuisance when you're out of product or your cashiers haven't seen the coupons yet.

My friend got Covid. I wanted to bring her broth and figured chicken noodle soup would b good. I called New Leaf, and after been kept on hold by people who did r seem to know how to figure out what kind of soups they has, they told me that they definitely has chicken noodle soup. I called at 230 pm and showed up at 330 pm. When I got there there was no chicken noodle soup. I asked a woman who said "maybe there was a lunch rush". She then found the Hispanic manager who didn't want to engage but said he would check. He then kind of ran away from me. When I found him and I asked him he said, "they haven't had chicken. Idle soup For three weeks". He said "sorry"'but that was all he could say. While I was waiting for an answer I noticed that there were only soup and salad on the hot bar. Half was empty. All the prepared Udon and sushi etc was closed and they had two pizzas for which u could buy a slice. I.e empty shelf's. So empty shelves, and HORRIBLE service...and yes crazy crazy high prices. One can get cod at Trader. joes for 50 cents a piece, but at New Leaf one ear of corn is 1.99$. So we have a Boutique grocery store w horrible customer service, empty shelves and a hot bar, and extravagant prices. Why we could have just obtained a Trader Joe's. We lost big big big time.

I've always had good experiences, and the employees are always so nice and accommodating. Their açaí bowls are one of my favorite things to order at their coffee bar. Just an amazing place to shop.

I love having New Leaf in Aptos, closer to Home. I hope lots of neighbors will check it out: great selection of local, organic produce, wonderful deli, including wok dishes. And the store is always clean and the staff very helpful. Also, lots of bulk food available and good cheese selection.

I haven't Yelped in YEARS but felt compelled to because of my recent experience at this newish market in the hip Aptos Village. We love to drive up from Elkhorn Slough to grab some organic grapes and a few other staples for our young girls. This visit we were craving ribeye. We wanted to enjoy a few slices of buttery fatty meat, pan seared with oil and garlic on a hot cast iron skillet with a sprinkle of sea salt and black pepper and finished with garlicky Kerrygold butter spooned over the steak. Let it rest, slice and serve medium rare with Japanese short-grained rice. Long story short we got to enjoy a delectable Wagyu style ribeye tonight and we were thrilled with their customer service skills. The manager on duty rocked my world and made my day. Lately life has not been as enjoyable as pre-Covid so when someone does the right thing or even better, takes care of you unexpectedly... life feels that much better.

Walked in to the Deli to order a sandwich at lunch hour the entire deli was empty besides the 2 girls waiting for there drinks ,deep into conversation as the employee tried to figure out how to make them. No eye contact or recognition of another potential customer ,nothing.Meanwhile I see the sign Out of these Items 5 different things listed,at the deli, tuna not on the list so I'll order tuna sandwich. No tuna she says ,ok then let's just have a veggie sandwich then ,she says ok No pickles ,ok let's add peppercini and the oil and vinegar.I go back to the drink line no progress The employee is on her own ,trying to read the recipes on the other side of the counter,stuck and struggling to get the order up. Ok I'll pass on the drink. Back to the sandwich,looks like she is putting it together now .Great I am out of here ,She then grabs the vinegar and doused the bread with Vinegar and wraps it!!!! Wt* My $10.00 Vegi sandwich cucumbers,sprouts, peppercinis ,bread doused with vinegar.straight to check out ,Hi how are you doing today? I ask. Figure this is it ,last effort , thinking maybe I will get some understanding to what's going on or at least a friendly Hello.Wrong Again!No eye contact , no Hello , no Thank you . Bummer Over it will keep going next time .

I love this store. They've only been open at this new location for about a month and I've been in at least 6 times or more. I have not had any issues with parking, not even on grand opening day. I have found decent prices on some items that I buy regularly including fresh berries, cheese etc. I have also tried the ramen bar which was very good but really salty. Still need to try the wok menu and the pizza. The bakery makes a super yummy banana cake and I've tried the wild salmon cakes from the deli and recommend you try them too. ;-) Green juice I tried from the juice bar was really good, the one with jalapeño in it. I had a delicious tuna melt for lunch today with avocado added. All of the employees have been friendly and super helpful each time. The location is very convenient for me so I will continue to keep going back frequently.

It's large, it's clean, it's well stocked, lots of parking. The outside area is nice with tables and grassy area. The people are cool. The deli and salad bar are ok.

I agree with the only review listed. The store was okay, set up kind of randomly. For example a wine section in the middle than a little more wine in front of the meat department? Boxes stacked on top of aisles? I reviewed prices and they are much more expensive than deluxe and Whole Foods. For example, 15-16 bucks for verve coffee? That's over 3 more bucks than deluxe or Whole Foods. Then I proceeded to the deli. After attempting to order 2 things only to get a message from their very impersonal order method that they are out of an ingredient I decided on a wok dish. Got home it was like a soup. I couldn't even eat it because it was drenched in sauce. I guess I can spend my 10.99 on lunch elsewhere.