Michael Lehner
Google
This was probably the worst restaurant experience I’ve had in the past decade. My wife and I made a reservation for ourselves plus our 5-month old at new Scenic Café based on recommendations from friends and rave reviews on the Internet. Our experience was anything but rave.
Food. We ordered a few oysters on the half shell. The accompaniments on the plate were nice, but the oysters themselves were small and notably the least cold of any raw oyster I’ve ever been served. We also ordered the muscles at our waiters recommendation. The curry broth was fine, but rather one note with just curry flavor. The only dish that we thought was good and lived up to this restaurant’s fine dining aspirations was the plum, which was artfully plated and had fantastic textures. We had the Swedish meatballs that our waiter recommended and described as “ definitely better than IKEA”, which only invited the comparison and they honestly were quite similar. Finally, we had the miso Seabass, which was well prepared and tender. The accompaniment of seaweed, carrot and radish felt like an afterthought. The seaweed tasted the same as something you would get from a package.
Service. Our service was awful. Our waiter was boisterous with menu recommendations when we first sat down and then abandoned our table for at least 30 minutes while tending to a much larger table. He finally came back and took our order and there was a long wait for our appetizers to arrive, probably another 45 minutes. A while after we had finished the appetizers, we noticed the waiter walking our way and quickly wheel back around towards the kitchen. He came back about five minutes later to say that the kitchen hadn’t forgotten about us, and that our food was being worked done. We then waited at least another half hour. In the meantime, we watched entire courses be brought out to other tables. At this point, our waiter came by and did mention that dessert would be on the restaurant due to the delay. After waiting another 15 minutes, our food finally arrived as the last guests in the restaurant besides us left. Our waiter became more sparse by this point, presumedly avoiding us due to the awkwardness of the situation. At the end of the night, the waiter came by and amended his prior offer of dessert and suggested that he could send us home with a piece of cake to go, presumably because the kitchen had now closed as we were the only people left in the restaurant and they would not want to reopen it to make dessert. On reflection, there were multiple points, where I wish that our waiter would have realized that he was not providing proper service to our table and is inattentiveness was causing delays. I would typically expect that he would ask other staff to help or ask his manager for assistance.
Atmosphere. The restaurant has a cozy atmosphere. Unfortunately, we were placed in a room with two other small tables and one table of approximately 20 people. Due to the small size of the room, this table was extremely loud. I don’t fault the patrons, but do you think that the restaurant should not have seated other guests in this room with such a large party there.
We are neither strangers to find dining nor are we frequently eating nice meals out. We really enjoy cooking for ourselves and love going to fine dining restaurants that we think are doing things better than we could accomplish at home, all well enjoying a level of service that makes the experience feel special. With regards to the food, New Scenic Cafe is not doing anything so innovative or special so as to make the food itself feel special or worth the high price that they are asking. I have been to plenty of other restaurants that disappoint somewhat on food and that is fine. However, I do hope for an experience and service that make up for what the food itself cannot accomplish. Unfortunately, this is where Scenic Cafe fell flat. What a disappointment and low point for an otherwise nice trip to the North Shore. Next time we’ll just stop at Culvers.