Pearl C.
Yelp
My experience is based off of the service and interaction of the women behind the counter at Newcomb's cafe.
I came here to pick up an uber eats order for myself with My own money. I walk into the restaurant area, I'm not greeted, smiled at, nothing. My food wasn't in the pick up area so I take a seat in the seating area, still not greeted asked if i could be helped or anything.
5 minutes later, in comes in a small group of 3 elder women; the cashier is delighted to see them from across the bakery at the main door waving, smiling and greeting them. Still Never greets me, but walks over to me asking that i get up from the seat that i'm sitting in because the ladies who sat themselves down at a separate table need my table. I politely said no. I was told because they are paying customers they deserve to sit where i was. I said no again, i was not greeted checked in with NOTHING....But you want me to sit at a table next to a stranger that was waiting for his order, or did you assume i was with him because we were both black? The lady at the front counter then went and told some older gentleman in a black fleece that i won't move and the regular paying customers should have the table they usually sit at, he came to approach me and asked me to move again. Once again, no. i told him i would just like my order so i can be on my way. I'm quietly sitting and waiting to be greeted, NOT BOTHERING ANYONE! The man left me alone, here comes the woman again, saying she doesn't understand why i can't move, so i asked her why didn't she greet me like she greeted the group of elderly women . she said she didn't know what i wanted, had you greeted me you would have known. & i would of had no issue moving for the ladies to be seated. New money can always become regular money, but i will not be returning to this location again. Very problematic over a vacant seat, when you couldn't greet me upon arrival nor check in with me to see what i need. My first and last time going into Newcomb of Braintree, MA HOW EMBARRASSING!