Niagara Falls Marriott Fallsview Hotel & Spa

The views are worth it. Definitely. The hotel shows its age a bit, but so do all of them and our room was good, still. The shower was refurbished, the (king size) bed was one of the best we had on our 4-week trip, the service was excellent, the breakfast buffet was huge (no styrofoam), the location perfect to discover everything there is at Niagara Falls CA. Yes, they could charge a little less for a parking lot 3-5 in minutes walking distance, but does that really make a difference? After all, there is this view. You literally get a box seat (best, choose a room in the upper floors) overlooking all of the Falls. Breathtaking from dawn til dusk!

Great hotel with the best views! However, DO NOT waste your time and money on the thermal baths. The outside tubs are not hot even though they claim they are. The water is no where near the 102-104 degrees they claim. Also the jets do not work. Yes the jets turn on but there’s very little water flow. Someone thought it a good idea to paint the inside of the tubs. This left a rough uneven counting that’s not comfortable to have your skin against. Also the paint is peeling so you sit in slightly warm water on a rough surface with paint chips floating about. The inside hot tub does have powerful jets but again the water is not hot. No where near what they say is 104 degrees. There also saunas which like the water are not hot. So I cannot recommend anyone visit this area of the hotel.

Review: Disappointed and Frustrated – Be Cautious About Parking The view from our room was absolutely stunning — we had an incredible view of the falls, which made for a beautiful and memorable stay in that regard. Unfortunately, everything else was overshadowed by a major issue with parking. Upon arrival, I was informed that parking was $45 per day at an offsite lot located across the street. It felt off from the start — the lot appeared unsupervised, and I should have trusted my gut instinct. On the second day, I discovered that my vehicle was missing. I went to the front desk to ask if it had been towed, and instead of offering help, they simply repeated that they are not liable. I wasn’t asking about liability — I was just trying to find out if the car had been moved. After contacting the police, I was told it had not been towed and was officially reported stolen. If Marriott is going to charge $45 per day for parking, there should be proper security in place. What exactly are we paying for? A fee of that amount should come with basic protection — cameras, patrols, or at the very least, staff that can provide support when things go wrong. This experience has left me extremely disappointed. A beautiful view can’t make up for the stress and inconvenience of having your car stolen while staying at what is supposed to be a reputable hotel.

We splurged on a room with a view of both falls, which was worth it for us. The room was comfortable and set up well for falls viewing, with 2 chairs and a small table by the window. Room service was worth doing once. Many restaurants at different prices nearby, including takeaway options if you want to eat in the room. Walkable to the main falls area and there's a bus stop across the road from the hotel (though on the less frequent line). We took a star off because some things were missing that you'd expect from a room like this, e.g. while the spa bath was great, there were no bathrobes.

This was a wonderful experience, staying here! We thoroughly enjoyed our high floor, falls view room. I can't say enough about the amazing views of the falls and the nightly fireworks show. To have a couple of comfortable chairs to sit and watch out the window was a real treat. I could spend hours just watching the water. The room itself was so spacious and clean. The beds were some of the most comfortable we've had while traveling. The size of the room, the size of the bathroom all above par and so appreciated. The staff at the hotel were all so friendly and personable every where we went. We really enjoyed our stay here. Not to detract from my review, just a suggestion... With the low water pressure shower, perhaps a better shower head would be good? It took forever to get wet enough to get my hair shampooed and rinsed.

We had a great stay at the Marriott Fallsview Hotel & Spa. The highlight was definitely the room — waking up to a stunning view of Niagara Falls was unforgettable. The rooms were clean, comfortable, and well-appointed, making it a relaxing retreat after a day of exploring. Check-in and valet can be a bit chaotic on busy weekends, which is understandable given the location and volume of guests, but a bit more organization would help. It would also be great to have EV charging available on-site for electric vehicle travelers. One thing to note — there aren’t any convenience stores nearby, so if you’re traveling with kids and might need snacks, drinks, or essentials, it’s a good idea to pick those up ahead of time. Overall, a fantastic location with unbeatable views and solid amenities. Would stay again.

Outstanding Experience – Thanks to Gavin! We stayed here as a family during March Break, and the experience was truly unforgettable—largely because of Gavin, the exceptional manager. Gavin, I apologize for the delayed review, but your kindness and dedication left a lasting impression. You went out of your way to ensure our stay was comfortable and that our kids enjoyed both the accommodation and the beautiful view. Your professionalism, warm attitude, and attention to detail truly elevated our experience. You set a standard of service that goes far beyond expectations. I sincerely hope Marriott recognizes your talent and continues to hire more people like you. Thank you again, and God bless you, my friend!

We booked a falls view room and were not disappointed! Excellent view of the falls from the room so perfect place to see the night fireworks. |Room was decent size and comfortable. A 20 -25 min walk to the cruise boat tour and behind the falls. Breakfast is extra.