Niagara Falls Marriott Fallsview Hotel & Spa

The location and view of the falls is pretty optimal. Conveniently located around the corner from the trolley down the hill to the main welcome center for views of the falls, with decent dining options nearby. Starbucks was under renovation at the time of our stay but was available across the street at the other Marriott on the Falls. This Marriott felt like it was getting a bit dated and rooms were just okay, but the views from our room (17th floor, near elevators) are exactly what you stay here for. We found service to pretty poor. We had asked when we reserved the room to have a rollaway bed (which is listed as included in the type of room we were in on the website). When we arrived, we asked to confirm and we're told it couldn't be done and got some attitude about it being a fire hazard, but with some convincing she said she would talk to housekeeping and do her best. When we came back from dinner the rollaway bed was there (which I wouldn't recommend for anyone - it was extremely uncomfortable - could feel springs in it so we didn't use it anyways). When I woke up the next morning, they charged me $20 for it despite never telling me there was a charge for that, and when I asked them about it to dispute the charge the front desk said management wouldn't remove it. So know that things listed as what's included in the room aren't actually included. I had also indicated on the Marriott app that I was coming at 2pm and called again at 12pm to ask when it would be ready, and our room wasn't ready until at least 4 (we were told they would call when it was ready and took my number but they never did call). Finally, one of our 2 beds was broken - we were too tired to switch rooms when we noticed but particle board had fully cracked leaving a bed that caved in when you laid down. Breakfast buffet was good, had an omelette station and solid selection of stuff and we had good service there.

We stayed two weeks ago for two nights. They were very pleasant and accomdating. The valet parking is SO worth it, Jackson was very friendly and inviting. Check in was smooth, room was great, great view and clean. We opted for the breakfast the next morning and it was also very good. The staff was very attentive. We felt safe and they welcomed our service animal with open arms, no trouble. Gave us info on where to change our money over. We had a great time at Niagara Falls. We were on the 23rd floor and had a really great view.

Great 3 day stay for a conference. What's great: amazing falls views, convenient access away from the busy Niagara areas, in house restaurant for all meals, spacious and comfortable rooms. What's good: spacious conference areas also overlooking the falls. Watch outs: non-valet parking is an off-site lot about 3-5 minutes away (cut behind the other hotel instead of walking all the way around). Conference rooms are separated from the restaurant by folding walls - noise does seep through.

We had a fantastic stay at this hotel! Check-in was quick and easy, and the staff were pleasant and welcoming from the moment we arrived. Our room was clean and beautifully maintained, with a very comfortable bed and an incredible view of Niagara Falls, which was truly breathtaking to wake up to each morning.||The lobby Starbucks was such a convenient touch and was perfect for grabbing a coffee or snack before heading out for the day. There’s also a well-stocked gift shop that came in handy for souvenirs, snacks, and even a bit of medicine when we needed it. The Canadian fudge they sell is delicious and worth taking home!||We also dined at Morton’s Grill, and our experience was outstanding from start to finish. The service was impeccable. The staff were attentive, professional, and genuinely warm. Our server, Kim, was absolutely wonderful. My husband said his steak was the best he’s ever had, and we both enjoyed every bite of our meals. We left feeling truly cared for and satisfied.||Overall, this hotel exceeded our expectations in every way. We would absolutely stay here again and highly recommend it to anyone visiting Niagara Falls.

We didn’t get to stay here for the entirety of our reservation due to a major power outage but I still think in the brief time we stayed Marriott Fallsview deserves praise. First, upon arrival they upgraded our room to a Fallsview room and late checkout. We had originally booked a city view room to save money. We weren’t sure why they upgraded it but since this was part of our honeymoon we really appreciated the upgrade (literally made my wife tear up when she say the view we had). Later that night, I sat down in the lobby bar area for a while, had a snack, and just looked at the falls at night. Unfortunately the power went out at 6 AM the next morning. The staff were really good about being able to keep guests informed; it seemed like it didn’t matter who you asked they were able to give you an update as well as manage expectations. Ultimately they made the call that the hotel needed to be vacated for safety reasons. I cannot stress enough how impressed I was with the way the staff handled the situation. First they had people going door to door notifying guests they needed to leave and offering to help carry their bags down. While this was happening the Marriott staff had coordinated with other hotels in the area to relocate guests on short notice (we were in a new hotel within an hour of being told we had to leave). My only issue with the entire situation is that we were still charged for a full single day stay despite not having access to the amenities we paid for a significant portion of the time we spent here. They may have been amenable to that request but I never thought to ask, but it was never offered either. We would stay here again though. The hotel is nice, the staff is exceptionally professional, and the views are breathtaking.

The view from my room was absolutely breathtaking honestly one of the best I’ve ever seen! Waking up to the sight and sound of Niagara Falls was such an unforgettable experience. The room was cozy, clean, and had a really calm, relaxing vibe. There were just a few small things that could be better, like the response time from staff and a couple of amenities that didn’t quite feel 5-star. But overall, the incredible view made it all worth it. I’d definitely recommend this place if you want to enjoy a truly stunning Falls view!

This is the hotel to stay for Niagara Falls. Spectacular views of the falls. The hotel is very nice and clean. Staff was very friendly and helpful. Our room was very nice and clean. The only issue we had was the room could use a couple of more lights in hallway and we prefer a bed with a box spring and mattress. With only a mattress, the bed sits low making it more difficult to stand up. Lots of good places to eat within walking distance and convenient pickup for Uber. Overall a great place to stay: definitely recommend staying here while in Niagara.

Views were well worth the spend for a view of the falls. From check-in to check-out, staff was incredible! Room was EXTREMELY clean, especially for having a jacuzzi tub. Beds very comfortable, and hotel was quiet. The view is from the 16th floor, and would rebook this hotel again and recommend to friends and family.