Cowcow Z.
Yelp
What is there good to say about this bakery? Not much. As others mentioned, it may be called "Nice One" bakery but don't expect any type of "nice" service from here.
I live and work in Chinatown, so I've been here countless times. Every single time, the service is about the same. You know when you're a foreigner that goes inside a Chinese bakery, you feel like an outsider? Well apparently there's different levels. If you don't speak chinese or look like you don't, you'll definitely be ignored because none of these ladies want to even try and struggle communicating with you. Ive seen this first hand when was next to a (I'm assuming a hippie Caucasian) guy and he was literally treated like he was invisible. I came in after him, I don't know how long he's been there but I see him trying to order, but the ladies would just take other people's orders. They even took mine before his, in the end I asked him if he needed help to order and I just ordered for him. Then there's the "me" type. I understand, read and speak fluent chinese, both Cantonese and mandarin, but I look like a typical what they call ABC who doesn't know any chinese. Mind you there are no lines here, how this works is you walk in, make eye contact with someone behind the counter and just order. The ladies have their preferences, and apparently if you're not one of the older men who frequent the bakeries and sit there for hours, you will also get neglected. I came in and made eye contact with this lady, I'm 100% sure she saw me too, but she went on to pass me and ask the older man behind me what he wants. There may not be a line but I'm pretty sure first come first serve is a basic respect. And it's not that I don't have respect for elders, but the way she was talking to him I'm sure he was a regular or something. Business is business. If that's how they serve customers, only the ones they like or the people they like first, then what is the point of everyone else who wants to order? What if another man comes in and you know him too? Do I need to wait in line until you finish all your regulars?
And then back to the food, just mediocre. I don't think I've tried anything here that makes me have a craving to want to come back for. Their dim sum is inside the steamer for hours until someone orders, so almost everything is soggy. But it's not an actually dim sum joint so I don't expect much anyway. Milk teas are usually watery and lemon honey are overly sweet. It also depends on who makes it for you. No consistency, no service.