Miss N.
Yelp
If I could rate this place as zero stars, I would. Ordered lunch today for delivery by phone. Turkey sub with specifically communicated condiments, but not mayo, since I can't eat it. Sub was delivered, slathered in mayo. Called back to ask to have it rectified, since the sub I had was one I physically could not eat. Got two different stories about why the wrong order was apparently "my fault" - (1) the turkey sub comes standard with mayo (though apparently not with anything else, and mind you, the menu simply says, "turkey sub"); and (2) then, from another person, it must have been communicated by phone that I wanted mayo, which is why they put it on there. Clearly, neither story matched.
I was told that I could drive over to have the sub fixed, which was not a possibility, since I didn't have time sufficient in my lunch period by this point to make the ride. So I had no lunch today and went hungry, and also gave Nick's ten bucks for a sub I couldn't eat.
I happen to like turkey subs, and am not new to ordering. Reputable places don't add condiments randomly to subs without asking, and they also take responsibility for their errors. Logical people who cannot ingest mayo wouldn't order it on purpose. Essentially, Nick's made a mistake, blamed me, took my money and left me with no lunch.
After work, I went to D'Agostino's for the turkey sub I wanted. For two dollars more than the money I threw out the window for a lunch I couldn't have from Nick's, I got a fresh-made sub with the condiments I wanted in speedy time and with much more high-quality cold cuts.
I would recommend Nick's to positively no one. Buyer beware: if they mess up your order, you'll be out your money and left with food you either can't or don't want to eat.