Nicoletta | Italian restaurant in Cancun

The Good: Amazing Staff, gorgeous ambiance and delicious affogato. The thing with Mexican they do love to entertain and make a production with your dining experience and that’s cool with me. Love the touch of chocolate treats at the end but didn’t really taste like chocolate. If the restaurant want to be authentic offer aperitivo shots before or between meals or at the end. I did appreciate my bday cake at the end though, that was much appreciated. The Bad: The Pasta Frutti di Mare tasted like Jambalaya but lacks the punch of both and lack seafood for the price. The cocktail drinks are just okay. I might come back to try other meals on the menu. The nice view of the water was dampened by the view of the below restaurants roof. It took away the beach view. I am also bewildered by the presence of hookah by the bar, which is so out of place for a supposedly Italian restaurant. We were so confused to say the least.

By far the best dining experience we have had! The attention to detail was something I’ve never had at any restaurant. Very impressed. We were taken care of and felt celebrated the entire time. 100% will recommend and return. Our servers were Eliel and memo.

We chose Nicoletta Italian Restaurant because it was close to our accommodations and had a 4.8-star Google rating, though we hadn’t read any reviews beforehand. From the street it looks interesting, but the interior is absolutely stunning, with thoughtful design throughout. We ordered two appetizers, two pasta mains, and a few drinks. The Caesar salad was a unique and beautifully presented take, and both pasta dishes were exceptional. What truly stole the show, though, was the service. The level of attentiveness was remarkable without ever feeling forced or intrusive—on par with what you’d expect at a Michelin-star restaurant. Every detail was handled flawlessly, from discreetly folding our napkins when one of us stepped away, to presenting the bill alongside a creative and delicious chocolate. Julian and Alex absolutely knocked it out of the park. This was the best service I’ve ever experienced at a restaurant, paired with excellent food.

Beyond Forbes 5-star — truly unforgettable. I am honestly at a loss for words… and that doesn’t happen often. From the moment you step into Nicolette, everything feels intentional, elevated, and deeply refined. The ambiance is stunning, the service is flawless without ever feeling forced, and the attention to detail is unmatched. A special thank you to Basto, our server, and the incredible team assisting him throughout the evening. Their professionalism, warmth, and seamless teamwork elevated the entire experience. We felt genuinely cared for at every moment — attentive without being intrusive, polished yet personable. The food? Top tier in every sense. Each dish was beautifully crafted, perfectly balanced, and bursting with flavor — the kind of meal you slow down for because you don’t want it to end. You can feel the passion, skill, and pride in every plate. This experience went far beyond fine dining — it was art, warmth, and excellence all wrapped into one. If you’re in Cancún and want a dining experience that exceeds expectations and sets a new standard, Nicolette is it. Truly exceptional. ✨🍝🍷

1st Anniversary celebration dinner. Sunset was nice, but only one of us could see it. I always forget about the import cost of wine. What would cost $30 in US, cost us $200! Service was fantastic by Fernando and Lupita. Food had great flavor, but the food temps were below expectations. Fried artichokes for an appetizer were unusual, but good. Ceasar salad is recommended by chef to eaten by hand like a taco, they were messy, but the best part of our meal. Ravioli was flavorful, but was room temp at best. Fruit de Mare was goid, but could have used more fruit :). Ordered dessert, Brownie w/Pistachio Ice Cream, to find out half way through we got complimentary one for Anniversary celebration.

I cannot recommend Nicoletta’s enough! Their staff was absolutely incredible, and attentive. The food deserves so much more than only 5 stars - give them their Michelin star already!! My husband and I came here on our trip in Cancun to celebrate our one year anniversary, and we couldn’t stop talking about how much we loved every single aspect of this amazing dining experience, to the point where if we could, we would fly here just for the food. Will 1000% come back on our next Cancun trip over the years to come!

The place was beautiful! And great food. I had the most delicious best affogato here. The service was excellent. Julian and Mario gave us outstanding service, thank you for such a wonderful experience! Hope to visit again sometime when in Mexico, especially for the affogato!

Nicolette was such a beautiful surprise. The décor is absolutely stunning; modern, warm, and thoughtfully designed. The music added a perfect vibe without being too loud, so we were actually able to enjoy our conversations. A special shout-out to Rebeca and Eliel, who were incredibly kind and attentive from start to finish. Their service made the experience feel even more special. And the food… delicious. Every dish was full of flavor and beautifully presented. Overall, an amazing experience! I’d definitely come back and recommend it to anyone visiting Cancún!