Lauren M.
Yelp
Well.....unfortunately I did not enjoy my experience here. Don't get me wrong - it's an awesome view of the charles, great location, & good beer. However, we were disappointed by the way they handled our party coming in. First of all, the rules are VERY confusing. All the restaurants or breweries we've been to with COVID have been easy to understand; something like "wear masks until you are seated and then any time you get up and the menu on your phone using the QR code." With Owl's Nest, you use the QR code to look at the menu but the ordering is done through text and using table #'s, then they leave your drinks on a designated table in the middle of the area with a space sectioned off specifically for your order.
Second, our party was too big apparently. So they have a 6 person max based on the contract they made with the city [or something like that] - totally understandable - 4 of us arrived right at our reservation time and got to sit down. The last of our party, 2 adults, came and would not be allowed in because they had a baby, pushing us over the 6 person limit. A baby under 1 years old! They don't even count on planes. Some people may say that this is on us and that's fine, but on their website it doesn't specify adults; babies, generally, are not counted as they do not eat, drink, or take up space like an adult does. We were shocked and disappointed since the couple had driven up from Weymouth to meet us. Not to mention the staff weren't kind or apologetic about the situation. They didn't work with us to find a solution, it was basically "sucks to suck" for us. We even tried switching one person out so our friend holding her baby could sit down and they yelled at us that we couldn't just "switch people out." Alright. We finished our drinks and got out of there. This was a go to spot that we had been to a few times last summer and now I don't anticipate going back. I get it, COVID is making everyone's lives very difficult and I know they need to follow rules and make a living. Now we know babies count in the 6 person max and your screwed if you were caught unawares. My hope is that this review saves you the trouble!