Emily S.
Yelp
I LOVE THIS LINE... The aesthetic of the store is lovely too.
I have to say that this is not a line or a store to be taken for granted.
There are 3 principle problems.
Not only is access problematic (#1), giving rise to many questions ("Where are the images of the new collection???" "can I order on the site?" "which stores sell this line? where can i order it?"), but the clothes can fit very differently on the body than in the pictures (#2).
When No. 6 works, it REALLY works. And when it doesn't, it's unwearable. So make sure that you try it or that returns are possible.
As for access, sadly now that i no longer live in NY, obtaining their clothes directly from the store, is very difficult. The big question becomes "CAN I order it?"
Over the summer, I called, ordered x dress in x size, gave my CREDIT CARD number and waited, and waited, and waited...
I emailed.
No response.
I ordered the same dress in the same color in the same size from Otte.
and #3, a very big problem, is that THEY DO NOT ACCEPT RETURNS. ONLY STORE CREDIT WILL BE GIVEN.
EVEN BETTER...
there is a LIMITED PERIOD OF 10 DAYS FOR THE STORE CREDIT. so if your mom orders something for you while you're on vacation or you live in france and you order something to your mom's house so she can mail it to you, and then it doesn't fit but you've somehow exeeded the expiration period for your store credit ...
well, then, tough luck. you're out 350 dollars.
Customer service is not the No. 6 Store's strongpoint.
But it's a NY look, lovely colors and quality fabrics, not too girly, but with beautiful vintage-inspired details - pleats, pockets, buttons and feminine shapes.