Morgan G.
Yelp
I have a lot of leeway with ramen. It's like art, you gotta take the time to appreciate what they're doing with the flavors and such. But there's objectively bad ramen and there's what my compatriots got served, then there's what I got served. Hold on to till the end for the unpleasant surprise.
First: Ordering. You're hustled to a table and told to order off the QR code. The site isn't bad, it's just tedious and I had a bad habit of somehow exiting the page entirely, leaving me to scan and re-add my cart -- because if you reload the page, your cart goes away. (Also, the phrase "add to cart" for a restaurant should be considered a crime against humanity).
Tablemates got spicy ramen and I got a tonkatsu bowl. All of these were mistakes. I figured I'd get some tempura shrimp to round things out, this was a mistake. I dared the Strawberry drink on the menu. This was even more of a mistake.
It took us this side of 45 minutes to get our food. The drink I ordered came quickly, sure, and we had several refills on water, but it was a not-really-busy friday evening around 7. This wasn't rush hour dinner by any stretch and most tables we saw were taking upwards of 30 minutes or more to get their dishes, often with dishes falling behind. I realize that out of order dishes are a standard for izakaya service, but this was beyond the pale. I spent 10 minutes munching on tempura shrimp after my tablemates had gotten their ramen before my katsu bowl arrived.
First, the drink: I have a bit of a sweet tooth and this was too much. A milk based drink that I couldn't finish. I don't remember if one of my tablemates got alcohol or not, which is his standard.
The tempura shrimp was borderline ok. Lots of overbatter, almost perfect fry time, but the shrimp are anemic and shrink during cooking to such a degree that half the tempura is an empty tube that once had shrimp in it. The sauce was generic from-a-bottle sauce. Served above warm but clearly not fresh from the fryer.
The ramen was a mixed bag: Inconsistent between the two bowls of what should of otherwise been identical bowls of ramen in terms of spice, amount of chashu, etc. The broth tastes like an off the shelf broth with some more kombu added. This took them over 40 minutes to prepare.
The preparation for ramen should take under 5 minutes from order to prepared: You dip the par-boiled noodles into water for two minutes, warm the bowl with some hot water, dump noodles, add broth, add toppings, etc.
Making a sandwich takes about the same amount of time as ramen. It should not have taken 45 minutes to get tempura shrimp and two bowls of ramen out the door.
The tonkatsu bowl was an absolute disaster. First, it was small. For the price we paid for it, not anywhere near worth it. The bowl was *small*, filled 80% with rice, had more cabbage than tonkatsu by volume, and the tonkatsu was tiny. I've had a lot of tonkatsu from a lot of places, and the cheap takeout tonkatsu from a local chain is bigger than this was. The cabbage was fine, whatever. It was drenched in tonkatsu sauce to the point I couldn't taste the meat or any seasonings in the batter, just the sauce.
What made the bowl the worst was that the rice was so undercooked I couldn't eat it. It was crunchy, and the little that I did eat soon come to bite me. This was rice that had not been prepared correctly, in any direction. It wasn't shortgrain, it wasn't fully cooked, and it wasn't good eats.
It took a while for us to figure out that someone will *eventually* come by to take your money. There's no way to pay for your meal from the app so... do with that information what you will. That was the extent of the service, too: Getting placed at a table, told that you can order through the qr code, refills on water, and having to beg to get the cheque.
we left unsatisfied and what was going to be a 3...4 star review of "it just isn't for us" went straight to hell when I got home, bloated and yet still hungry, only for my meal to go right down the drain with what is either rapid onset food poisoning or straight up bad food. It was miserable.
Total cost per person: Around $20-25.
Would not recommend Noburu to someone I didn't like. There is better ramen in the area.