Megan H.
Yelp
I genuinely cannot believe the experience we just had. Let me start by saying every other employee here was incredible -- kind, welcoming, and honestly the only reason I'm not giving zero stars. But one single server, Delio, managed to ruin the entire visit with the most rude, condescending attitude I've ever seen in a restaurant.
We came in with our trained service dog, the hostess was amazing, everything was smooth -- until Delio walked up. The moment he approached, his whole energy was off. Our dog gave ONE startled bark because something about Delio's approach clearly triggered him. And we completely understood: if the dog barked again, we'd have to step outside. That's fair. That's normal. We didn't argue with that at all.
What was NOT okay was how Delio chose to speak to us. Instead of calmly addressing it, he acted like we were trying to scam the place. He literally questioned whether our clearly identified service dog was "actually a service dog" and then said, "Service dogs bark?!" in this sarcastic, accusatory tone that was absolutely unnecessary.
We even showed him the service dog documentation just to shut down his attitude, and he STILL kept that same disrespectful energy. The warning wasn't the issue -- Delio's tone and the way he delivered it was the problem. He talked to us like we were inconveniencing him by existing.
And then the cherry on top: Delio walked away shaking his head and muttering under his breath, acting like we personally ruined his entire shift. It was dramatic, childish, and completely out of line, especially when every other employee was nothing but sweet and professional.
Delio's behavior is an embarrassment to this restaurant. The rest of the staff is amazing, but his attitude drags down the entire experience and reflects horribly on a place that otherwise deserves better.
Food was amazing though!