Tee G.
Yelp
HAIR IN FOOD - both of our orders had a long, light brown/blond hair in BOTH of our meals.
WE originally came to this restaurant because we had a buy one get one coupon. and upon receiving our orders, we noticed that the bowls were skimpy - the size of something that looked like an appetizer. When we asked about the portion sizes being unsually smaller (than anything I'd seen in the last 15 years of visiting multiple locations across the country) the manager said with a sarcastic attitude " well, you're getting a free meal our of this" (as if that was excuse for serving unusually small portions - as IF this person thought it was okay to compromise an order, because one was free -who cared about consistency, right? )
SMALL PORTIONS! - We felt ripped off by NOTgetting nearly worth the $10+ we paid per dish - AT ALL.
This part pissed me off more than the hair in the food. that the skimpy bowls were the size of something that looked like a children's portion. I shouldn't be hungry after I eat my meal, making me feel I only had an appetizer for dinner.
My spicy Korean beef bowl, has only 4 pieces of steak that I could count. The Shrimp pad thai, only had 5 pieces of over cooked, old shriveled shrimp. Both dishes had way too much sauce , as if that "Extra" sauce was supposed to be for the missing noodles that these apathetic cooks withheld from the dish. Our dishes literally weigh less than 8 ounces -That's unacceptable for that little food for 10$+ a dish. as a former sous chef in 4 star restaurants, this wouldn't have been acceptable anywhere for this cost of a dish.
Everyone knows that when you pay people livable wages, you get better performance. I guess the idiot execs at Noodles and CO's corporate office, haven't figured this piece of "genius" advice out.
POOR MANAGEMENT -Fire that manager who worked on 3-11-17 = replace them with higher paid, experienced crew and you will get repeat happy customers. This is the formula for a successful restaurant. This manager had a horrible attitude! complacent, apathetic, and just didn't care about his job. WE got treated like we were the same apathetic 20-something YO millennials that were working there.
All in all, if you want Asian food - you want that pad thai, the spicy Korean or the udon flavors, just go to the one of a half dozen Thai, chinese, vietnamese or japanese restaurants all within a few blocks from this location, and you'll get your money's worth, and you'll be supported the local small mom-n-pop restaurant.