Annie W.
Yelp
Really enjoyed this place when it first opened, but today I ate here for the first time in a year and it's safe to say it will be my last time.
Upon walking in during lunch hours, all of the employees were visibly lounging around in the dining area, and nobody greeted me at all. I just *assumed* I should sit at a table, and when I saw the QR code I *assumed* I should scan it to order -- no service from anyone whatsoever.
When my food was ready the server kind of just tossed it onto the table. And everything looked incredibly low effort. I ordered the tomato beef rice noodle soup, and the soup was lukewarm at best, the pre-sliced beef and vegetable stalks cold and tossed in a pile atop the noodles. The only good part of this dish was the noodles themselves. I also had the pig ear appetizer, which was overall good but had unevenly distributed seasoning, making some slices inedibly salty while others were fine.
You have to get up from your table and serve yourself to napkins, extra utensils, condiments, etc. The whole experience resembles that of a cafeteria, except when you walk up to pay your bill there's the tip section of the receipt and the cashier standing in front of you is staring at what you'll put down. Overall abysmal, wish I'd kept my impression of this place as what it was before.