Nordstrom

I stopped in for a baby gift and had no idea where to begin. Ava in the baby department was so helpful! We picked out the most precious gift. She even offered to wrap it and bring it down to the bar while I enjoyed a glass of champagne. 🥂 thank you for the amazing service!

Disappointing Experience with Nordstrom’s Return Policy I came to Nordstrom today to return an Armani sports jacket ($795) that I bought in 2015 but never wore. It still has the original tag, including the barcode sticker added at the time of purchase. The jacket has been sitting in my closet on a Nordstrom hanger inside a Nordstrom garment bag — it's in perfect, brand-new condition. My ex-wife recently returned some items to me, and this jacket was one of them. At the store, a salesperson in the suit department asked me to wait. After about five minutes, he scanned the barcode but didn’t say anything. A manager then took over and asked for a receipt. I explained that I no longer have it after almost 10 years, but the original tag and barcode are intact. She then asked when I bought it. I said it was a few years ago, and she informed me that their system only tracks purchases for three years. When she scanned the barcode, nothing came up. She said since it’s been so long and there’s no record, they can’t process the return. Instead of offering store credit or a gift card, she suggested I sell it on eBay or take it to a consignment shop because "it's a nice jacket." I reminded her that I’ve been a long-time customer — I attended a private Louboutin event in 2015 and bought multiple pairs of shoes and suits that year. I know my purchase history is in their system, but she claimed the records don’t go back that far. What happened to Nordstrom’s legendary return policy? The jacket is clearly from their store, with the tag, hanger, and garment bag to prove it. Yet I was treated like I was asking for a handout. After spending tens of thousands at Nordstrom over the years, this was incredibly disappointing. Nordstrom used to stand by their customers. If someone at Nordstrom cares about customer loyalty, I’d appreciate being contacted to resolve this. Until then, I can’t recommend Nordstrom — the customer service is not what it used to be. Telling a loyal customer to "sell it on eBay" instead of honoring a return is unacceptable. You mentioned that you were sorry for missing the mark with my return—understandable, as mistakes happen. However, what truly matters is how you choose to handle the situation now. I believe this is an opportunity for Nordstrom to demonstrate its commitment to customer service. I’ve attached a couple of pictures of the tag for your reference. This is your chance to not only make things right for me but also to show others reading this review how Nordstrom values its customers and resolves issues when things don’t go as expected.

Best Nordstrom I've ever visited. But there are so many homeless people in the building. Securities should do something about it.

Love stopping by the Nordstrom Habitant Bar in downtown Seattle! Great food and an excellent wine selection—especially the Fleur de Paris rosé from France. Absolutely delicious- medium dry and clean finish! 🌹💕 I always look forward to the spinach artichoke dip—it’s my go-to comfort bite when I’m at Nordy’s. I have also tried almost everything on the menu at the Nordstrom Cafe… the food is fresh, locally sourced and delicious! A perfect break while shopping or having fun with friends! Thank you Maria for your amazing service…

The last several times I've attempted to buy some shoes from the Men's shoes department. No one ever wants to help me. There is one person helping a customer, one person organizing, and 3 people around the register on their phones laughing. Wearing jeans and a plain black t-shirt gets you 0 service at this location. After 20 minutes I just leave. This has been very consistent over the past few years.

Nordstrom Pine Street offers an upscale shopping experience with a great selection of luxurious brands. They also have good deals and discounts, especially for shoes! Their perfume and cologne section is impressive, featuring high-end brands like Le Labo, Diptyque, and Byredo. The staff were exceptional—the associate assigned to Creed was very warm and allowed me to try several colognes. The staff at Le Labo even gave me free samples so I could test out their scents at home, which I really appreciated! Overall, it was a fantastic shopping experience with great customer service. Highly recommend visiting if you're in downtown Seattle!

I appreciate that Louis Vuitton and other luxury houses are in the building—very convenient for us downtown dwellers. That said, the downstairs men’s fragrance counter could use improvement. I stopped by to sample new arrivals (I’m pretty picky with scents), but felt like I was inconveniencing them by not immediately buying. For a better experience, head upstairs to Le Labo, Diptyque, Creed, or Jo Malone—and definitely ask for Preet; his fragrance knowledge is amazing (and he’s cute so that’s a plus 😉). The online “ship to store” system can also be misleading. It’ll show items as in stock, let you pay, then later notify you they’re actually unavailable. A bit surprising for a flagship location. Still, being next to the light rail is a major win. As someone without a car in Seattle, it makes quick trips super convenient. Also take advantage of their coat/backpack check at the 6th Ave entrance - it makes it easier to shop when coming from work for example.

Always a top-notch experience at Nordstrom Seattle. The store is clean, well-organized, and the staff is super helpful without being pushy. Whether I’m looking for shoes, casual wear, or something more upscale, I always find what I need. Their customer service really stands out — returns are easy, and they go the extra mile to make sure you leave happy. One of the best shopping spots in the city.

I love going to Nordstrom, Macys and so on. They always have such a vast selection of things to choose from. I came in to get something for my mothers birthday, and they had just what I wanted. The pricing was good, she worked a discount on top of an already marked down price. Happy about that! Will come back

I didn't explore the entire Nordstrom, but I went in to pick up Le Labo for my husband's birthday, and it was such a great experience! This was my first time buying Le Labo, and the scents, especially Bergamote 22, are incredible! Natalia, who mixed the perfume, was both knowledgeable and down-to-earth, making it so easy to talk through the options. We even received some free samples to try, which was a nice touch. Plus, you can customize a saying on the sticker for the bottle, which makes it feel extra special. I absolutely loved it and can't wait to buy more Le Labo in the future!

This is the Nordstrom of all Nordstrom's. It's beautiful and clean. All the big brands are here. They have so many shoes and sunglasses. Many levels. They have a Celine and Chanel store. There is an Hermes perfume counter. Rose ikabana is my absolute favorite. I was given a few samples to try. So glad I came in.

Love the Celine boutique downstairs where I got beautiful stuff. They have a nice broad selection of high end luxury and more affordable priced options and a decent makeup and fragrance area with helpful staff. The store is consistently well-organized, clean and beautifully laid out. The shoe sales department has some of the most personable sales people I have come across with a decent selection of low and mid-prices and limited selection of the luxury lines.

If you're a woman looking for jeans, ask for Madison she's amazing. She knows every brand and every fit.

I came in to purchase some Sisley tinted moisturizer and the service was fantastic. I haven't been in the beauty department in at least three years since the pandemic had been making all my purchases online. I asked an associate where Sisley was and she took me to the counter where I met the Sisley rep who knew exactly what I was looking for and matched my skin tone. She gave me some samples and took me to another counter to purchase, where met a helpful and friendly associate/manager of the Dior beauty line. He gave me some advice on eye cream, and a nice size bottle of Capture Totale to try out. Thank you so much Joao! I will be back soon! Love this flagship store!

Considering this flagship store is the sole retailer open in downtown along with the rack, it's pretty nice to walk around but it's way too expensive and does not offer styles for Petites. A set of pajamas is nearly $120 with no discounts. The associates in the makeup and perfume section are very friendly and willing to work with you to offer there expertise and provide samples which was a breath of fresh air and very kind of them. They have a good selection of all kinds of skin care and perfumes but found nothing to relate to in the clothes section.

We bought an item on Nordstrom.com. Their delivery service does not allow delivery instructions (they use a subpar delivery service called OnTrack not FedEx, UPS or USPS). With other online retailers we always note that packages be placed in a secure area away from our door so they are not left in the open for theft. The package is on video being stolen from our front door where it was put by Nordstrom's local delivery company. My friend had an Amazon package stolen and they shipped a replacement item same day with no questions asked. I've had to contact Nordstrom three times and they still can't give me anything but an automated email a day after I talk to the help call center. Apparently they carry no shipping insurance at all.

Nordstroms the quintessential shopping store in Seattle. Been shopping at Nordy's for ages so I'm an expert on the business. After all these years the merchandise has greatly improved at the downtown location. Huge names from Gucci , Prada and Balenciaga a favorite of Kanye Wests. However the custom maid business clothing represents my favorite part of the Nordstrom experience. If spent hours going through swatch's of fabrics picking shirts and suits. All things custom are exceptional for the look of FRANK B! Moving over to the shoe section it's a enormous variety of business and casual offering for my feet. But enough about Franks feet the store I love the most is the Louis Vuitton store on the main floor of the building. Not the largest but plenty of LV treats for Frank B. For LV enthusiasts it's the only Louis Vuitton in Seattle. And last but not least should I feel the need for nourishment the Café Nordstrom is where I dine! A quality meal is a must before you shop! Anyways it's all I have regarding Nordstroms!

Some Great Clothing Deals & Shoe Selections! SITREP Today was a great day to be at Downtown Seattle Nordstroms! THE SETUP Every time I head up to Seattle, it is always a treat to go shopping with my of my Pacific Northwest besties Jenner G. But actually in this case, Jenner couldn't wait til I got home to check in with my mother first: she stated she was just gonna pick me up at the airport @ 7:30am, and THEN we could go shopping! [Well, actually, we had to make a sidetrip to the Starbucks Roastery on Capitol Hill because first - and visit our sweet friend Ali, one of the shift managers - because it was just too dam early to go shopping anywhere at that time. But once 10am came rolling around, we were off to Pacific Center!] DRESSES GALORE! It was clear that the Autumn Fashion Season was in full swing inside the Women's section and Jenner had a most excellent time trying on some of the beautiful dresses. However, some of her personality really came through with her purchases of a black leather jacket and black leather pants that did great work at making her look like a Dominatrix. SHOES! All sorts of shoes.... Row upon row upon row of shoes. My gawds. ALL kinds. We got away with a pair of boots. But there was a hideous pair of Orange Sneakers that I could NOT convince her to get (haha). But props to the young guy who helped Jenner sorts through all the pairs we looked at (no less than 10 pair). He was the epitome of customer service. SKYWAY! What I love about the Pacific Center is how it *connects* to other stores on OTHER blocks by use of their beautiful 4th Level Skyway-Walkways. And the Skyway to Nordstroms was no different. MOLLY MOON'S ICE CREAM! And waiting for me at the Nordstrom's side of the 4th Level Skyway was Molly Moon's Ice Cream Vending Maching! YOU BET I took advantage of this little piece of Mana from Heaven and I got one of the $5 cups (Chocolate Melt flavor) to help keep me busy while Jenner was trying on some shoes. THE LOWDOWN Even though I am not really a fan of Department Stores anymore, I must give props to Nordstroms for making this a fun day of shopping!

Loved the opportunity to whole at the signature store. I haven't been to a Nordstrom in about 8 years, and this one is obviously beautiful. Has all the high end brands you'd expect. My only complaint was the limited availability of plus sized items. Oh well. Discrimination against the larger woman is everywhere. I do recommend a trip to this location though.

No customer service. I received a pair of huge high heels when I ordered flats. When I called customer service to return the item they sent me the wrong return paperwork and would not send me the shoes I ordered and paid for. This was after being put on hold by barely English speaking phone tree employees. My time is precious. After over 50 years as a customer I am giving up Nordstrom.

Enjoy the high end feeling of Nordstrom the moment I enter the store. We do not have anything like this in Bellingham. Anxiously await visits to Seattle as I find almost everything I have there.

This is the original Nordy and it is one of the best! I was actually here in 2009 and was not too impressed with this store. But in 2019, it had been remodeled and looks better than ever! The service is awesome as usual. They have a great assortment of clothing and shoe brands. This store gets extremely busy. They have some high quality snacks at the ebar. This Nordstrom also had a lot of unique beauty brands that are not found in Florida or even California. This is a must see store for any Nordstrom fan. This is where it all started.

Nordstrom promotes its sustainable practice, Beautycycle, inviting customers and others to bring empty cosmetic containers to their stores for recycling. Believing this claim, I took a bag of containers to the downtown store on Sunday. The associate treated me like a criminal when I asked where I could drop them off. She claimed she'd never heard of such a thing. I suggested she check with a colleague while I pulled up the website with details. She spoke with a manager who reluctantly instructed the associate and me where containers could be dropped, and informed me that I would receive nothing in return. I never asked for anything. So much for customer service and concern for the environment.

Went there to decide what cologne i want to buy next with saved up birthday money, all the MALE workers dressed like woman and talked bougie and very rude, i had 2 free samples in my hand and was told in a rude way there's a 3d smoke limit to customers, that's a lie, i asked the manager and other workers, on top of that, the same worker followed us around being extremely rude and telling us "you know samples don't last long at all in plastic sample vials right" in a condescending way like i'm some sort of idiot, which is another lie, they last 6-12 months. otherwise the downstairs cologne stand guy is chill, always wearing a fire hat and is a real mf, every female worker is very kind, and the louis vuitton workers are ALWAYS very kind and helpful love them, ofc the only rude workers are the males dressed like a woman and take feminine and bousie with attitude. honestly not gonna come back to that nordstrom enless it's to buy a louis vuitton fragrance

DEBBIE MEADER in Cosmetics was a pleasure to work with. She helped us pick out the perfect gift for our mother's birthday. If you are shopping in the Make Up department ask for DEBBIE MEADER. She fully lives up to the Nordstrom standard of customer serivce. Thank you DEBBIE for all of the help last night!

I made an appointment to have some suit trousers hemmed. I got there on time, they brought me into a fitting room and said they'd call the guy. After waiting there for half an hour, when other people were helped, I walked out. That's just not how you treat someone especially with an appointment. A lady I passed by was asking if she could help me and I said thank you but I'll take it somewhere else.

This is a nicer Nordstrom I've seen - on par with the one downtown Chicago. Lots of high quality brands to choose from over 5 levels, attentive employees, and just overall well organized.

It's sad to see the decline in Nordstrom's flagship store. I remember visiting it decades ago and being able to expect among their salespeople expertise, elegance, professionalism, and dedication toward their customers. Now it's very hit and miss, with the best quickly moving on, and several of the ones staying lacking. Six weeks before a photo shoot, I ordered custom shirts. I was told they'd take three to four weeks to arrive and no longer. Five weeks later, worried the shirts wouldn't make it in time, I tried to access customer service online. That ended up being a complete waste of time; they can't answer questions themselves, but connect you with the salesperson who in my case was the problem in the first place. I spoke with two more people. They couldn't help me. I had to wait for the salesperson to tell me that he was just about to get in touch with me (weeks late). He said he could send them via express mail. I spent the evening before the shoot washing and ironing shirts, and that's when I realized that some of the order was missing. I showed up without everything I needed. When I called Nordstrom the following day, they told me they left it out of the order because the custom shirt arrived damaged. They generously had given me a refund, I was told, which would come in three to five business days. I'm awaiting a comment from Nordstrom about how terribly sorry they are and how they're going to investigate this problem. Writing that generic response is all that will ever come from it.

Nordstrom Seattle is literally the nicest department store I've ever seen. It's reminiscent of the days where service and top notch selection were the norm and shopping was more like an event than a chore. It has a vibe similar to what I'd experienced visiting Saks in Manhattan or maybe Macy's 40 years ago before it started to suck. This location surpasses Neiman's and maybe even Bergdorf Goodman. The selection is endless featuring brands like Louis Vuitton, Gucci and Chanel. And in days where finding someone to help you can be next to impossible, Nordstrom is chock full of exceptional people who are more than happy to assist. It also makes me a little sad because my local Nordstrom more closely resembles a Macy's than their flagship Seattle location. I'm not sure why their satellite locations have fallen so far but truly they have. Perhaps it's for this reason why I was so completely blown away. If it wasn't the better part of 3000 miles or a 6 hour plane ride away, this would be my go to location for whatever they sell that I'm in the market to buy. And yeah, I know I can shop online for whatever but it's not the same. Norstrom Seattle makes me long for a simpler but more elegant time where service and selection overshadowed deep discount racks. There's something very Mrs. Maisel-ish about it which makes it a go to whenever i'm in the area.

The most amazing customer service anywhere. If you want to experience true elegance in service, this Nordstrom can't be beat. It's the flagship and everyone who works there is a pro who will make you feel like you are the most important person. Ari in concierge made our day. My friend and I had a wonderful shopping afternoon but wanted to do more sightseeing. He brought us our purchases directly from the store. He saved the day! We never want to shop anywhere else. This is why this store exists. It's a tradition of value and service above and beyond. It is the heart of Seattle. Long live Nordstrom!

My Nordstrom gift card for $200 was fraudulently used and Nordstrom said they would not honor it. My birthday gift is now worthless. Why am I responsible when Nordstrom allowed thieves to cash out my gift card? Marcus in Dallas worked hard to help me. Corporate would not honor their error!

It's been several years since I have been to the downtown Seattle location. There is a strong law enforcement presence at all doors to this location. It's obvious these are not private security but off duty police officers. The men's section is located on the lower level. Zegna is the main brand I look at for ties. The staff are very friendly and not pushy. Even though one check out register was crowded, an employee came up to me and asked if I needed assistance. I pointed to the line and he took me to another register to complete my transaction. Thank you for doing this on a rainy and cold day in Seattle.

It's hard to improve on the service when you are at the Downtown Nordstrom but Savannah S. at the Clarins' counter managed to. I called to see if I could by to pick up a sample of Clarins' Santal Face Treatment Oil and she offered to ship it to me!

Excellent service by Oliver in menswear! He was patient. Listened to what we were looking for and kind. Highly recommend asking him for assistance if you are looking to update your wardrobe.

The iconic flagship store was a must-do when I visited family in Seattle this weekend. It's located in the downtown area. For parking, you might be able to find street parking but usually it's easier to find a lot that you can park in and walk to the store. I went with the lot which was near The North Face for $10 all day on the weekend. (From there, Nordstrom's is a block from the lot - turn left past The North Face and walk until you reach the next crosswalk - you'll see the window displays for Nordstrom's.) This location is a multi-floor one with a basement/lower level for men's apparel, accessories/makeup/shoes on the ground level, designer clothing on second floor, women's and teen clothing on third, and workout, home, and infant items on the fourth floor. The spa is on the fifth floor, which is only accessible via elevator. Staff were all helpful and friendly. I did look at some items in a collection with Nordstrom's X Off-White and a pair of pants in Chanel, but didn't walk away with anything that day. There is something for everyone in this location, which is great. The men's section was very well stocked, which is a nice contrast where some of the smaller locations have a more curated selection in store and is devoted to more women's apparel. The store does offer parking validation, but it is for $1 off parking. I don't think the lot we parked in accepted the validation, but given that we were in a structure that was $10 all day, that was a decent price compared to other lots.

Such a bummer because this place just isn't the same as it used to be. In the past you used to have people eager to work with you, give their input and help out in whatever way they can; Nordstrom was famous for this. These days, it's impossible ever to get help here. I just see a lot of standing/walking around and organizing clothes. Here is an example of an unhelpful customer experience which is similar to most times I come here. I walk into the Gucci section (I realize Gucci runs itself here, but same experience throughout the store). I say, "Hi" to the worker who is looking down and texting on his phone next to the register. I walk over to the ties because I need one for dinner that night. The guy is still texting on his phone, and a few minutes later, he yells across to me, "You know you can pull that drawer out if you'd like." I appreciated him letting me know, but just the yelling across the room comes across kind of lazy. There was no one else in the shop area. So I pull the drawer out and I can't decide between two ties. I walk over to the front where he's still texting and I ask him which one he likes better. He sits there is thinking, and kind of just says something like, "Yeah, I mean... they're nice." I clarify that I'm looking for his help on deciding which one to get, but maybe he doesn't get asked this a lot? Usually sales people have some kind of input. Anyway, so he didn't have an opinion on choosing one, so I just picked one and bought it. Then when I was paying, he was asking where I was going, what I was doing with the tie, and what restaurant. I appreciated it, but I would've appreciated if he asked me that while I was looking for the ties and helped me shop for one. I don't know if it's because I was paying at that point and he knew I was a serious customer or maybe he had a really important text that he had to focus on? Who knows, but at that point it was kind of late. I made my decision and I'm running late for my dinner. Can I just pay and go? Why are you talking to me now? Anyway, if it was a one time thing, I wouldn't even mention it, but this is a regular experience for me at the downtown location. So much so, that I felt compelled to write a review on here. I suggest you do your shopping over at the Bravern or Bellevue Square instead. Not to mention the selection at this store is really minimal compared to shops in Bellevue. I give it 2/5 though because the cafes and restaurants are pretty good.

Nordstrom is my favorite place to shop and the service is always fantastic, BUT if you have garments you want tailored, please know that you are likely to receive botched work. I had a dress shirt tailored here that turned out perfect, and left them with two more with the ask to have the exact same sleeve shortening done. The people measuring you are not the people tailoring your garments, and they will take them far too short and ruin them. I got lucky with my first shirt, but now I am stuck with two $200 dress shirts that are ruined.

One of the favorite places to shop, but I am quite disappointed with the Nordstroms in Washington state. I have previously shopped at Nordstrom in Virginia and Florida, they were great!! The staff is nice, no complaints there but I don't see a variety in the clothing and shoes. Would recommend this place but one thing to keep in mind is that the collection is limited.

I was helped in the make up department just after the store is open in my sweats and not feeling too good about myself but there they were helping me look better and no pressure on buying any products. I'm proud of you, Nordstrom and your style.

I'm not a big department store shopper, online shopping and boutiques are my ideal preference. Nordstrom corporate office happens to be located in Seattle, yielding this flagship department store filled with small luxury brand boutiques (Chanel, Celine, Christian Dior, etc.) that are not normally available within the average Nordstrom store. The layout of of this location is beautiful, and spaced out perfectly. It's very clean, well lit, organized, staffed, family, and dog friendly. I really enjoy Creed fragrances, and prefer to go in person prior to purchase to ensure the notes are ideal. Creed Ambassador Anthony yielded superb customer service, he truly understands the brand and how to recommend proper pairing. Matthew was another Creed Ambassador whom was also very courteous, and yielded great service as well. If you're in the market for a fragrance that lasts and is noticeable for all the right reasons definitely visit this Nordstrom location and ask for Anthony!!

Nordstrom restaurants are probably one Of the best kept secrets in Town. I dine regularly at the restaurant at South Center. Food is always fresh, beautifully plated and delicious. Not a huge menu which allows the chefs to serve Quality food in all the items. The atmosphere is peaceful and the wait staff are Outstanding. It is great for lunch or dinner and they have a great brunch on weekends. Good food, reasonably priced,great Service. Can't do much better than that!

Love the Nordstrom with luxury brands available. Also I am Nordstrom spa client. I get my hydrafacials here. I live in Downtown Seattle and that's my place to go for shopping & dining and more! Also the cafe on top floor have amazing & healthy food available. Very quick and affordable delicious meals. They also have amazing perfume stand with Jo Malone, Baccarat Rouge and Chanel cosmetics stand.

It's hard to improve on the service when you are at the Downtown Nordstrom but Nariman Naghib certainly did! The concierge's is absolutely amazing and the service is second to none! Stop by if you're at the downtown store. The staff is so friendly and eager to make your shopping experience better. Another huge win for Nordstrom! Also the server MAC in The Grill was awesome! Great lunch as always!

To Tasha & Nordstrom corporate - that was your reply? Seriously? WOW! I read all the negative reviews and most have similar PATHETIC responses from Nordstrom corporate: "we will bring this up with our teams." I truly hope Nordstrom goes out of business! To the consumer base reading these reviews, think about what Tasha & Nordstrom corporate just did....they gave a PLACATING response to make you all think they care so you keep shopping there. They realize me, and other disgruntled customers, might not come back but they want you all to think they care so you return but in reality NO REAL CHANGES will occur (so you might be the lucky recipients of similar terrible experiences in the future but Nordstrom's revenue/stock prices stay intact). Here's how I came to that conclusion: at this moment of typing my response, I saw four 1 star reviews and all had similar responses of "we'll address it internally" or "we'll share this/we'll bring this up with our teams"; five 2 star reviews and only two were responded to by corporate with a falsity "we're sorry this happened to you and that's not our aim" but also followed with the same placating trope "we'll share this with our teams." Back in NYC, and with Bloomingdale's or Macy's, they actually went out of their way to make things right with dissatisfied customers. Why? Because those companies understand that their reputation as a luxury department store is vital! Whatever Nordstrom, I am so done with you guys and I hope the rest of the consumer base arrives to the same point of conclusion: "why am I giving my hard earned money to disingenuous employees/corporate leaders?" I already got my replacement product through Bloomingdale's and THEY were super reliable!

I love the downtown Nordstrom store. It's so beautiful inside and out. Customer service is outstanding. I've been coming here since I was a teenager when it was just a shoe store. Shoes were great then and still are. Very nice selection of shoes and clothing. I always stop and have lunch at The Nordstrom Cafe, which has great tasty food. Service is great.

Nordstrom is my favorite place to shop. ‍‍Customer service and outstanding quality I wish John Nordstrom would open a Faanion and Cafe downtown Bellingham on Cornwall. The old vacant building would suit us wellBellingham misses Nordstrom and holiday shoppers here would be so happy with a piano player and a fancy elevator. I can not wait to pay off my Nordstrom Card and buy gift cards from you. Your Cafe and service Salute. Sincerely Susie and Taylor Kinney. Miyagi FrancoJames Franco Suzanne Dupont and Le on.

Why is Nordstrom no longer carrying regular-fit dress shirts? I wear 17 1/2" 34/35 sleeve shirts, and for the last two years, they have only carried two shirts in one color.

Went to the men's shoe dept just now to buy a couple pairs of sneakers . literally one of two dudes in the dept ( one was already being helped ) I watched two employees(guy and a girl) watch me walk around for a good 10 mins while they stood and clicked a pen and talked to each other . Never once asking if I needed anything or greeting . I have a friend on the board and I'm very aware nordstroms isn't doing very well and isn't in a place to literally just letting sales walk right out the door. I'll take my bag of money to another place and spend it there . Also you never know who someone might be .....

My first memory of shopping at Nordstrom's was when I was in elementary school. I asked my mom for some funky fun printed socks. I remember having the feeling of joy receiving them. I think that positive vibe stuck with me all the way through adulthood hence my loyalty to this family run local company. I was at the fam's house over the holiday and took a photo of my mom's original Nordstrom credit card. Super old school! lol Going to Nordy's is an experience. They've been there for me for many years from back to school shopping, to lunch break nourishment, and first date makeovers. I've been there for celebration shopping sprees and breakup shopping sprees. Nordstrom's has seen me through it all. Almost sounds like a best friend. The store hits all 5 senses. The moment I walk in I notice the familiar interior design, lighting and displays of merchandise. I'll hear the sounds of customers and employees interacting while ordering their caffeinated beverage at Ebar. I'll smell faint scents of perfumes and colognes being tested as I walk through the aisle. I'll grab lunch with friends at Cafe Nordstrom and taste my first bite of their Turkey and Swiss Panini. I'll feel the textures of cotton and polyester while sifting through racks of clothing or trying on boots made of leather or suede. You can tell who's a Nordy's shopper just by eying the silver bag(s) they're carrying. The color of the bag is iconic. Same goes for the yellow anniversary sale bag. Very good marketing. Pre-covid I would take a bus from Pioneer Square to Westlake either during my lunch break or after work. I had a lot of access point options to choose from: The skybridge via Pacific Place, 5th Ave, 6th Ave, Pine or the bus tunnel. Even though I haven't been to their downtown location in a while I continue to shop on their website and in-person at Southcenter. I'm glad I still have a good relationship with Nordy's after all these years. As long as employees continue to have good customer service and leadership has sustainable and inspiring visions and goals, I'll continue to support them. Here's to 2022 and have a Happy New Year! Cheers

Headquarter Nordstrom! Designer section galore! Beautiful shops with lots of designer handbags. Really nice big perfume section for both men and women. Definitely makes you feel like you are in a super upscale Nordstrom.

It's been awhile since I've went to downtown Seattle. Bae took me around Seattle and so many things have change. New stores and old stores closed down and perhaps relocated. We went to Norse's and I was very pleased, I felt safe and the whole place was section off per brand which was great. Staff were very friendly.

Made a purchase online for in store pick up. The line was a bit long but moved efficiently. The workers worked hard to get everyone their items during the busy holiday season. I love how clean and organized they keep this store. Makes shopping an enjoyable experience

This is a beautiful high-end Nordstrom and I've noticed in the past that the employees know their products . I took 10 steps into the store and was approached by one of the sales staff, Stan, asking if he might be of assistance. Turns out I was on the way to cosmetics and Stan was the YSL cosmetic rep. so he walked me over. I've been looking for some time for good foundations and am usually disappointed so I wanted samples and he made them there on the spot, and for other brands I asked for. He was so informed as to product and ingredients and was able to hone in with good suggestions. I'm going back today to buy them (walking right past other cosmetic stores in downtown Seattle ) to Nordstrom. Keep up the good work Nordstrom.

Please note that review is related to my experience at Nordstrom Rack at Westlake Center 400 Pine Street Seattle, Wa. 98101. My husband and I are in town celebrating our wedding anniversary. We we're literally harassed by a homeless man inside Nordstrom Rack. My husband and I kindly said we didn't carry cash but then he became aggressive walking with close proximity of my husband. We walked towards an employee and asked for help. The employee called for Security on a radio. The man began to use profanity. It was very unpleasant and downright belligerent. I'm had no idea Nordstrom allowed behavior such as harassment and panhandling on their property. We're on vacation so I'm sure we'll never visit that location again. If you decide to visit please carry on pepper spray.

Deanene and her tailor are great. I had a last minute interview come up for tomorrow morning, and my current suit I use for interviews I have outgrown. I had 45 minutes before the store closed when I left work, and I called the menswear dept letting them know what I needed, and to see if they had time to help me pick something out. Deanene had something immediately ready when I got there, called the tailor to see if they could perform a rush hem on the pants, and I had a brand new suit set with two minutes to spare before the store closed. Exceeded Expectations. Well done.

Was in need of quality, stylish clothes for my son's upcoming wedding, specifically, 'elevated casual' for the rehearsal dinner, and 'cocktail' for the wedding. Well, I haven't gotten 'dressed up,' or for that matter, worn a tie in over 25 years. The workplace looks very different today than the days when a jacket and tie, or suit, were the corporate uniform. So, I needed help selecting just the right clothes that would be stylish but also look great on me. Enter Paul Murphy, Nordstrom's Personal Stylist, Men's Clothing, in the Flagship Downtown Nordstrom. All I can say is that he's got a brilliant sense of style and able to quickly identify outfits that complement me. He far exceeded my expectations. A special shout out to Mohammed, the tailor, who was thoughtful and thorough in prepping my clothes for tailoring. Nice to know that there are still such outstanding image professionals that take pride in making the shopping experience fun and making me look like a rockstar. PS: My wife wanted me to mention that she's in love with Paul.

The flagship store is huge, beautiful & expensive. There was a piano player on the corner. I was surprised to see the Seattle Walk of Fame plaques on front of the store.It's in the mall and near the monorail. It's a very high-end store with more expensive handbags and shoes.