Norman Paris Hôtel & Spa

My daughter and I had a truly memorable stay at Hotel Norman during our European trip. We chose this hotel for its outstanding location and glowing reviews—and it exceeded our expectations! From the moment we arrived, we were warmly welcomed by Effie, whose friendly attitude and radiant smile set the tone for our visit. The front desk staff were equally impressive, helping us check in smoothly and offering fantastic recommendations for dining and sightseeing. Our room was perfect—comfortable, quiet, and just what we needed for a great night’s sleep. We couldn’t have asked for a better experience! We will definitely be using this hotel again when we return back to Paris with the whole family. Thank you to the staff for helping us have such wonderful memories of Paris.

Perfect! It seemed like the hotel and staff just kept finding new ways to impress me. They started with a seamless check in where everyone was warm, welcoming, and treated us to a cappuccino and croissants. They surprised us with a special welcome in the room that was classy and quite memorable. They made us feel comfortable at every moment. The food we had was great. The gym was small as you would expect in Paris, but had all the essentials, well maintained, and was the best I got to use during my current travels. The drinks at the bar were phenomenal. I would highly recommend for anyone looking for an exceptional hotel with attentive service in a league of it's own.

⭐️⭐️⭐️⭐️⭐️ A Perfect Anniversary Stay – Exceptional Hospitality My wife and I stayed at Hotel Norman Paris to celebrate our 1-year anniversary, and it was nothing short of perfect. From the moment we arrived, we were greeted with genuine warmth and professionalism. The staff went above and beyond to make our stay special – their hospitality was truly world-class. Every detail, from the thoughtful touches in our room to the impeccable service throughout, made us feel cared for and celebrated. The atmosphere of the hotel is stylish, intimate, and serene – a true Parisian gem. We’re so grateful to the entire team for making our anniversary unforgettable. Hotel Norman has earned a special place in our hearts, and we can’t wait to return.

I know hotels in Paris are a minefield, but I feel very lucky that I wound up at the Norman, especially during the recent heatwave. The room was lovely, had everything you'd need, all with a modern touch. Every single member of staff was exceedingly kind (shoutout to Francis in reception who secured me a last minute taxi on my way out of the city). Everyone has different needs when they travel, but I feel like the design, location, and feel of this hotel would suit most travelers looking for quiet and comfort after long strolls through Parisian streets.

I found this place through my credit card’s online travel services and I could not be more grateful. Right in the heart of Champs-Élysées, it is the perfect spot if you’re looking to walk through the major historical sites and do some shopping as well. While the actual hotel is smaller in terms of how many rooms it contains (about 36 if I remember correctly), the rooms themselves are much more spacious. When you walk into the lobby you feel as though you are entering into an upscale and elegant Parisian home, equipped with a full service bar. The staff were outstanding, personally walking us to our suites and taking the time to know us better and on a more personal level. It wasn’t till the end of our stay that I found out they have a Michelin Key, which makes perfect sense given the state of the hotel and the service we received. My friends were traveling with a 6 month old baby and they upgraded them to a larger suite to provide them more room which I thought was extremely thoughtful. I will definitely be recommending this place to my family and friends who plan on visiting and will be coming back myself the next time I’m in Paris!

Great Stay! Loved this new hotel — super easy to get to and really close to the Champs-Élysées. The staff were all super nice, the food was great, and the spa was amazing. I had a fantastic massage with Noelia and Melisa — they’re both excellent! Totally recommend this place if you’re looking to relax and enjoy some good service in Paris.

I stayed at Norman 3 times over the course of my 2 week travel in France. I loved the quiet location off the side street of Av des Champs-Elysees. It's walking distance to all the amazing stores in Paris. This boutique hotel has everything you need. The service is top notch and some of the rooms are pretty spacious (Paris is known to have smaller rooms). The only complaint I have is that the elevators can be slow during peak hours. I would definitely come back here for all my future travels to Paris.

We loved this hotel! The staff were nothing but nice and did their best to make our stay the absolute best. Also a quiet spot and a good location in the city with an easy walk to the Arc and Eiffel Tower. Would go again!!

Our first impression was great, until the concierge counted three of us instead of two (all sisters). We booked through a third party so he didn't have a number given to him and told us it wouldn't work with three. Upon seeing the room, we noted that yes, three could fit here comfortably. One sister went out to meet friends, and upon her return was aggressively questioned about the number of people in our room, like she was in trouble or something. Then, hours later at 5:15AM (yes, before the sun has even risen) we get awoken by a call from the front desk saying one person needs to leave immediately. We offered to pay the fee to upgrade, even if we just stayed in the same room and paid more, and were denied. The staff was incredibly rude and not helpful. We asked if we could call back while we figured out our plans (aka finding another hotel ASAP) and they waited 5 minutes before calling us AGAIN to say one needed to leave. We couldn't even all sit in one hotel room together apparently. When one sister did leave following that call, she was met by an armed security guard and a seething front desk man. Never before have we been asked this, by anyone, and we've been traveling together for weeks. The lack of accommodation, tact, and respect that this hotel staff has for its patrons is laughable. Do not book here if you're looking for a pleasant experience in Paris.

the most rude staff I've ever encountered hotel or otherwise. Without a doubt my worst experience at a hotel. Disrespectful non accommodating staff is on hand 24/7 to make your stay unpleasant and uncomfortable. Don't let the location fool you, this is the last place you'd want to stay in Paris. Had to change hotels the first night because of the snide staff, not exactly a warm welcome on vacation. The service reminds one more of a state penitentiary than a supposed four star hotel, though the former might have more modern decor. This is the kind of spot you wish a zero star rating existed for.