MaryAnn S.
Yelp
If I could give this place less than zero stars I would. But 3 stars for service.
I have been coming here for over a year, as I had left the Bay Area of thousands of fantastic restaurants, and I was in the restaurant business myself for 25 years , I was so excited to eat here. The first couple of visits were great, but last night was atrocious.
We arrived at 5pm exactly and received the warm food cold, and the cold food at room temp. And it took 1 freaking hour to get to the table, we were literally the first ones there!! Empty restaurant for 30 minutes. 1 hour!!!!!
We started with the Prawn cocktail, 6 pieces for $15.00. Nice and cold, great cocktail sauce. Not the best quality prawns for $15.00, there were FARMED.
My guest ordered the Mac n Cheese for a horrendous price of $28.00!
Norms 8 oz Prime Rib, $55.00! A Prime Rib, Local Grass Fed Beef, in a steakhouse near Tahoe is $29.00 !!!!!!!!!!!!!! 5 Star Quality!
I could make enough mac and cheese for $28.00, that would have more flavor and feed 7 people at least.
My guest's side salad looked like something scraped off the cracks of a sidewalk with over grown woody arugula that she couldn't chew.
3 of the Wines she ordered off the wine list, we not in stock. Last choice. Water.
I am on a low carb diet for a few more weeks, so I opted for the Crispy Chicken Salad, which to an embarrassment, what I got was over cooked dried out chicken on top of that pathetic woody arugula and a wilted, not fresh spinach, with some sort of weird diced, I do not know what, salsa at the bottom of the bowl, with a sweet vinaigrette on the side.
I literally felt like I needed horse teeth to eat through this dish for a whopping $24.00 down right slap in the face prices!
I have managed 5, 4 Star restaurants in SF and know my prices. This was NOT a $24.00 salad, it was crap from the night before old rotten produce and dried out rotten chicken.
I couldn't stand to eat another leaf. The bus girl came over asked if we needed boxes, I said "Um, No, sorry, this is inedible, we will take the check."
I am not one to start a scene or complain at the table, as the restaurant was full and I didn't want the other guests to hear what was going on.
I told the server and she said, "Oh, well, next time, just let me know and we will change the salad". ARE YOU KIDDING?? YOU SHOULDN'T HAVE TO CHANGE ANYTHING! FOR $24.00 THIS SHOULD BE PERFECT and ENTREE SIZE!
$71.00 disgusting dollars for pathetic rotten food. $71.00 DOLLARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! BS! I can buy fresh organic groceries for that that will feed my family for for a week!
No owner came over, nothing.
So, I called when I got home and here's what this poor excuse for an owner says:
"You should have said something then, well it's too bad, you ate half of it, I am not refunding you"
Okay. really punk? In my world, we profusely apologize, and offer 1. a refund, or 2. a complimentary dessert, or 3. a complimentary something the next time I come back.
You have been reported tot he Health Department for inferior produce, over cooked food, and dirty glassware, and the stupid mason jars you use for water and a chipped tooth waiting to happen, I hope you get sued.
SINCE YOU ARE THE ONLY GAME IN TOWN YOU SHOULDN"T BE SUCH A B&^%H AND WAKE THE HE&& UP!!!!!!!!!!!!!!!!!!!!
You sweetheart need a learning lesson on how to run a restaurant, and YOU are not overseeing your kitchen. PATHETIC! NOTE: FRESH SPRING ARUGULA DOES NOT HAVE LONG WOODY STEMS and TOUGH GREENS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! MAC n CHEESE IS SERVE HOT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I hope you fail! YOU DESERVE IT!