Nia Walton
Google
I was admitted to the university and received my acceptance letter about a week and a half before registration. I met with my advisor three days before registration began, received my PIN, and confirmed everything was in order.
However, when I tried to register on the 19th (with the deadline being the 20th), the system wouldn’t let me—stating I wasn’t a student and needed to remit. I contacted admissions multiple times over the next week, but no one could help me. Everyone seemed confused and unsure.
A week after registration closed, I called readmissions again, frustrated and ready to file a complaint. Only then was the issue resolved in under a minute. It turned out to be a simple fix that could have been handled much earlier. Due to this, I missed the deadline for Summer Session I.
This was an incredibly frustrating experience caused by miscommunication and lack of support, and I hope the university addresses these issues moving forward.