North Helpline - Lake City

Just made our way to Seattle and tight on budget as a new arrival! We are glad we have an organization like this here ! Such a helpful organization to make your life feel more hopeful ! I really appreciate your help , Leonard, Danny , and terry and more !

Nice staff, great choices of foods . A blessing in times of need

This place requires people with health & breathing issues to wear a mask "OUTSIDE" in the open air even after the mask mandate was lifted. When they offered to get food for me, they purposely gave me the wrong items I requested.

I often accompany people who need to get groceries beyond what the government provides. Although you might get some items beyond the standard ones, the lines are unbearably long, outside and inside their facility. If you arrive early, you have to deal with individuals who allege to be shopping for several families. However, the wait is not much better if you decide to arrive a couple of hours after they have been opened. Their average wait is from one to one and a half hours. Volunteers are nice and helpful, but given their small bin periodic replenishing system, you might be lucky and get a few nice items, or you might be at the end of the bins and get very little. It's very random. Getting some good items does not depend on the time you arrive but your pure lock. Some very nice employees they used to have, are now gone.

This is a food bank. Open Wednesday from 9am to 1:45pm. Thursday 4pm to 6:45pm. Saturday 9am to 1:45pm. You take a number and wait outside. The distribution area is also outside. There is a covered area to wait in case of rain. The people here are very nice, you can ask for things if you don't see something you need. There is a book shelf with books you can take in the main office. All you need to sign up is your ID. You can visit either one of their food banks 6 times a month.

Long and disorganized waiting lines in front of a homeless camp which makes the long wait to enter the facility, even more unpleasant. Since individuals can claim that they are getting food for multiple other families, just by providing a list of several unverified household names, they can get a large amount of food and slow down the waiting lines. This also reduces the choices for those lining up behind them. Their intentions are good just poorly organized. guarantee that there wont be an unknown number of people served before you.

Most reviews here are from several years ago. This place has changed dramatically due to personnel changes and fewer donors. Their waiting lines, both to enter the place & to obtain food are long and slow, and people cut in front of others and save places for friends and relatives. One person can allege to be picking up food for several other families and therefore receive a large amount of food, which limits the options for those waiting in line and is one of the reasons why the lines are so slow. It is in general a disorganized unfair process. You can be 8rh in line and obtain #34, just because many in front of you are either saving places for others or pretending to be shopping for several families.

Based on their website and signage on the building, I went to donate non-food items when they said I could. They weren't open, doors locked, no one answering the phone and yet you could hear voices in the office. They clearly aren't really trying to help people if they don't allow donations when they say or they are really mismanaged. Thank you for wasting my time.