Pamela R.
Yelp
This is a review I truly regret having to write. The food the last several times at this location has been less than satisfactory. It took multiple failures for me to give them this rating.
I will address the most current failure that occurred this past Friday evening.
First off, we had made this reservation a couple of months out because we were going to a show afterwards. Via our OpenTable reservation, we had requested a booth. When we got there, we were escorted to a tiny two top table squished between two 4 top tables on the back wall. There was barely any room to squeeze in and out without bumping the neighboring table, and I am a small person.
I let the hostess know that we had requested a booth with our reservation, which was made a couple of months ago, and she just said "sorry". Okay, whatever.
We started with an order of meatballs. They literally came out cold, and without any marinara. We have been ordering these for years and I've never seen them sauceless like this. We did not mention the temperature of the meatballs to the server, but asked if we could please have a side of the marinara, since there was virtually no marinara as listed on the menu and experienced for many years. He said sure, but there would be an up charge. What??! At this point we did not even mention the temperature of the meatballs, hoping that the hot marinara would help, but no, it was barely lukewarm.
Next came the entrées. The salmon, which had been ordered, medium, was well done, burned on both sides, and dry as a bone. The broccolini that came with it was in huge stalks instead of single or double thin spears, and was too tough to cut, even with a knife.
The other entrée was also a burned, overdone, dry, tough piece of short rib. This is another entrée that we have been ordering for years. A favorite.
This was not an isolated incident. I waited at least three or four visits with bad experiences to adjust my star rating from 5 to 2.
We are very sad to say that we will not be eating at this North location anymore.