Arlee Campbell
Google
I wanted to post a review for our showing. We called last minute and let me tell you we have not had luck seeing apartments in newer buildings or in older areas like Goose Hollow area. Of the 12 apartment buildings we asked for viewings, we had luck at two. Now, let me tell you about our experience at Northpointe! We called and we accommodated graciously by Lily, the leasing agent. We drove from our hotel in Beaverton in light traffic and upon arrival we’re welcomed with kindness, and a warm smile. Lily was so prepared for our visit, even though she squeezed us in between clients, she made sure to answer ever ask, and fill every need in showing us apartments. My husband has disabilities and a difficult time walking far. We were shown perfect examples of available options that met our needs, wants, and price range. Not only did Lily have incredible options to show us, she was patient with our touring, and answered all of our questions so professionally. We left feeling like we knew home. Lily was able to share how quickly we could apply and have a second spot in Portland, one closer to medical care, school and work for me, all new changes in our lives that are coming at us all at one time. Lily made this experience so easy for us, and with such little time to secure a place before work, surgery, and holidays next week, we really need the experience we had there at Northpointe with Lily. Finally an experience that was a breeze! Lily and Northpointe made fans out of my husband and I. I cannot wait to move in and become a part of the community there. And Lily, well she will be receiving a very nice thank you for the holidays.
Update: after 1 month. From day one we have been treated with respect, kindness, and professionalism! We had dealt with some really less than average situations trying to see apartments before calling and connecting with Lily, who went above and beyond to meet our out of town needs, and was well prepared for us when we arrived. We were not only impressed but very grateful that we had stumbled upon a gem. There is a sense of pride in the staff here at Northpointe. From the leasing office to the cleanliness of the building, the security, the maintenance team, we feel at home, and we know that the team is looking out for the tenants best interest. They reply promptly, and that kind of leasing office is hard to find so we are very pleased. We really like the layout of our apartment, it’s a home away from home for us right now, it’s quiet, we love the big windows and underground parking. Our tiny dogs are happy, and well- so are we! I can’t say enough about our experiences so far. Thank you!