Misty R.
Google
We have been going to Nosh since 2017. It was one of our favorites. In the last few years it started to go downhill and we had bad experience after bad experience. So tonight, we decided to attend the @hollandcenter 20 year anniversary performance and give the new owners of Nosh a try. As soon as we arrived, the people in line ahead of us were complaining that they had been standing there for 10+ minutes while the hostess stood at a table of her friends and talked. We finally got seated and it took 20 minutes to get a wine menu. 30 minutes after being seated, our server finally came to the table. We explained that we were in a bit of a time crunch at that point to be able to get to the performance on time. She told us no problem at all, we ordered a couple of light appetizers and a salad. 45 minutes later, the hostess walked by and we asked where our food was. She became extremely argumentative about how busy they were and when our friend stood up to leave the table and go to the restroom, she said he was "threatening her"
. She then
proceeded to tell us that since we were in such a hurry, she would get our food in a to-go box. 10 minutes later she came back to our table and proceeded to kick us out of the restaurant. Through this entire process, we were nothing but respectful but questioning why it was taking so long for just a few light appetizers. Being treated the way we were is the worst experience we have ever had at a restaurant, and we will never go back. So much for trying to support local. @thesteelhouseomaha @thehollandcenter @omahaperformingarts this restaurant doesn't deserve to be the closest food establishment to your venues.
You and your customers deserve better. Shame on Nosh and their new owners. Some customer service is desperately needed.