Novel Kitchen & Bath

The thought of renovating my kitchen was terrifying. I thought about disasters, costly mistakes and a wide range of nightmares. I put off the project until my cabinets were hanging by a thread. However, a visit to Novel Kitchen and Bath assuaged my fears. Marguerite was fantastic! I received “old school” customer service which is rare to find these days. I felt like I was in trustworthy hands. She listened, provided material options, thoroughly explained the process and was accessible every step of the way. Andre and his construction team were excellent! They arrived each morning on time and with a smile. They worked throughout the day, were attentive to every detail, and cleaned up afterwards leaving a beautifully renovated kitchen from top to bottom, completed on time, as promised. I am over-the-moon happy with the results! Now I’m ready to tackle other projects. I won’t hesitate to reach out to Novel Kitchen and Bath again.

My wife and I are absolutely ecstatic to what Novel Kitchen & Bath has done with our kitchen! Truly blown away to way it turned out! Big shout out to Marguerite in walking us through the whole process from start to finish. She thoroughly helped us made sure we have capture all details in designing our kitchen. Customer service was top notch! The professional installers, Andre and his team were always on time during the demo and installation of the cabinetry, floors, electrical, countertop, and etc. Truly great craftsman! Greatly appreciate for all the hard work that has been put on the place by Novel Kitchen & Bath team!! Would highly recommend!

After our first visit with Marguerite we knew Novel Kitchen would be our kitchen renovators. She explained the whole process and showed us all the beautiful materials and designs to choose from. Andre and his crew came on time, were respectful of our property, showed attention to detail and showed pride in their work. The job was completed in the agreed timeframe and budget. Family and friends love our new kitchen. So, yes we recommend Novel Kichen and Bath. Linda and Bill H

I discovered Novel Kitchen & Bath through a Google search while we were still uncertain about renovating our kitchen. However, Marguerite ‘s thoughtful design plan convinced us to move forward with the project. We only had 2 main requests: a lot of storage and an island, though we weren’t sure if our existing space could accommodate an island. Marguerite exceeded our expectations on both counts. She guided us throughout the entire process, keeping us informed at every stage. Her attention to detail and genuine dedication to our project really stood out. Ives, our project lead was equally impressive. We particularly appreciated his meticulous attention to detail, strong work ethic, and commitment to completing the project before Christmas. And lastly, I appreciated that the initial quote from Ilgar was accurate.

I highly recommend Novel Kitchen. It's a one-stop shop for all kitchen remodeling needs, providing top-notch work with flawless results. Marguerite was fantastic to work with—she supported me from the very beginning, making the entire project go smooth and hassle-free. She is always prompt and responsive, which made a big difference. Thanks for the entire team to make it happen.

Ilgar and the team at Novell Kitchen and Bath Design truly exceeded our expectations. From start to finish, their efficiency and dedication to providing top-notch service was impressive. Ilgar's expertise in design was invaluable, and despite a few minor hiccups along the way, he ensured everything was corrected promptly. Ives and Mike, the professional installers, were a dream to work with, their attention to detail and craftsmanship truly shines through in the finished product. Marguerite's outstanding customer service made the entire process seamless, she was patient and thorough in answering all our questions. We couldn't be happier with the final result of my kitchen remodel. Thank you to the entire team for a job well done!

We recently had our kitchen cabinets built by Novel Kitchen and Bath, and it was our first time going through the process. Ilgar was amazing! He patiently answered to all our questions and provided detailed explanation every step of the way. The cabinets turned out to be of great quality, adding a touch of luxury to our kitchen. Highly recommend Novel Kitchen and Bath.

Our contractor suggested the Novel Kitchen for the cabinets. We got in touch with Ilgar and he showed us his collection and pricing around it. He got us the best deal on our cabinets. He was very patient while we were deciding on the layout and selection. He planned for built-in refrigerator cabinets, and drawer microwave cabinets perfectly. After delivery, he also worked with us on a few changes, like crown moldings, filler plates, etc. to get the final look. My wife and I recommend checking out Novel Kitchen if you are looking to remodel/redesign your kitchen. Thank you Ilgar and Novel Kitchen and Bath team.

Ian from Novel Kitchen & Bath asked me to call him after I visited their website. I came to the office on Monday, August 26, and sent the photos of my kitchen the same day. Ian asked for a measurement and I sent it to him, as a text message, to his phone number. Silence. Then I sent an e-mail to Ian from Novel KB and he stated he didn't receive my messages and asked to send to his e-mail the measurement, so I did. Ian confirmed it and promised to reach me in 2 days. 10 days passed, not a word from the business.