NOW Arena

We’ve attended two high school graduation ceremonies at the NOW Arena, and both experiences were smooth and well-organized. The venue is spacious and clean, with plenty of seating and good visibility from most sections. The sound system was clear, making it easy to hear the speeches and announcements—an important detail for such meaningful events. Parking was well-managed both times, though arriving a bit early definitely helps with avoiding congestion. Staff members were courteous and helpful, guiding people efficiently to their seats and keeping everything on schedule. Overall, it’s a great venue for big milestones.

Went to attend AR Rahman concert. It was a really good experience, to meet the mastero in person !!! For the arena, like any other arena it's good and spacious. Well organized and conducted. Clean restrooms, friendly staff. This is something that I could not find out easily but want everyone to know, most of the times when event happens you may not be allowed to take outside food. Only allowed items are candy/chocolate(protein bars are not allowed) and an empty transparent bottle. There are water fountains inside where you can fill water. There are restaurants inside it (mostly open till 9pm), the restaurant and food options will change according to the event happening but there will be enough options.

Great venue! Restrooms were easy to find and plenty of concession options. Our phones had terrible service inside the arena and we were unable to participate in some audience participation portions of the show. Could not open/access QR codes, etc. Highly recommend downloading your event tickets ahead of time in case your service is spotty.

Alright, let's talk about the NOW Arena, home of the Hoffman Estates "I'm not sure if I'm in Chicago or the suburbs" experience. First, let me give credit where credit is due. The venue itself is a masterpiece of modern convenience. Getting in and out is so seamless, you'd think they hired a team of German engineers to design the parking lot. It's a symphony of logical flow, from the moment you park your car to the time you effortlessly glide into your seat. The signs are clear, the pathways are wide, and the staff are shockingly helpful. You'll find your way to your section faster than a politician finds a loophole. But then... the plot thickens, and the flavor vanishes. It seems all the engineering genius was spent on the logistics and absolutely none on the culinary arts. The concession stand, a beacon of hope for the hungry concert-goer, is in fact a cruel mirage. We, the brave pioneers of overpriced snacks, were presented with a $7.75 pretzel that could double as a defensive weapon. It was so hard, I'm fairly certain it was fossilized. I could hear my teeth weeping. And the popcorn? Oh, the popcorn. For a mere $8.00, we received a box that was three-quarters full of what I can only describe as Styrofoam flavored with regret. The kernels tasted like they had been popped during the dress rehearsal, possibly for a different show entirely. The pizza and fries combo, a steal at just under $14.00, was a valiant effort that fell short. The pizza was as warm as a lukewarm handshake, and the crust was so unyielding it probably has its own tax bracket. The fries? A handful. A half-handful, to be exact. It was a potato-based metaphor for their dedication to portion sizes. In conclusion, the NOW Arena is a fantastic place to park your car and find your seat. Just remember to eat a full meal before you arrive, and bring your own dental floss. Because you're going to need it.

Very nice complex for VNL competition. The parking was easy and we got out fairly quickly afterwards. Best to buy parking from their site to save $5. Traffic getting there sucks from all directions

Easy to get in and out- you don’t realize it but there are two lanes flowing into the parking lot. That’s a game changer. Tacos were good, but I wish they had real cheese instead of nacho cheese. Dip n dots is always a big hit. No matter where you sit, you can see the stage.

Our first trip to NOW Arena to see a Windy City Bulls game. Very impressed with the stadium. Plenty of food and drink stands. The food was good but we didn't see anything "unique" or signature. The view was good and we were at the top of our section. All of the seats were padded!! And to top it off it was very clean when we were there. We were so impressed we were discussing how soon we can schedule a return!

We had a fantastic time at the A.R. Rahman concert! The employees were super helpful and did a great job assisting us. However, accessibility was an issue since my dad was in a wheelchair and needed to sit on the 2nd floor, but the elevator wasn't working. Would love to see improvements on accessibility for future events.