Jack A.
Yelp
There is no reason to even try Nozawa. The rudest servers and managers we've ever had to deal with in the valley, and that's saying something. Our order was an inconvenience to our waiter apparently, he kept telling us that he couldn't hear our order over the 'fan' and would just skip people! The whole place is filled with smoke because they have no vents or fans above the hibachi table. The 'waiter' snarked back at the drinks and proteins we ordered, which included some of the priciest on the menu. They start 'hibachi' with a salad, which was actually an inedible expired greens bowl. Once our Hibachi Chef was out he was great, made it fun and tried but suddenly he was whisked off to a different table. They ended our evening with a snarky women who turned out to be manager, asking why we didn't tip the hibachi chef CASH and said that it was rude...we hadn't even eaten our food. She then came back as we finishing our food and said, " did you tip him??" And then handed our check.
They then get an auto 20% tip after you tip the hibachi chef (again some of the rudest service we've ever had and had no choice). Best of all, if you make a reservation for a group they can only do it on one receipt apparently, even if it's 15 people who wanted to have it split 3 ways! So you add 20% plus whatever cash you were gonna give and u spent way more for the worst 'hibachi' and Asian food in the valley. 0 stars, food is eh, service sucks, and they don't care, and don't even try to use the restroom. A