Ashley H.
Google
I wish I would be able give this place 5 stars but most things were just off putting. I’m visiting from New York and was super excited to try this place but here’s a few things you guys can improve upon. I’ve worked in the kitchen, as a manager, server, food runner, bartender, and hostess in many restaurants.
1) Starting off, bread was not given to us even though other tables have been getting it. When we asked for it, this server said, “Oh, you guys didn’t get it?” Obviously not, everyone else had white plates with bread to munch on and we didn’t even have a plate. Just apologize next time.
2) We were both still pretty much munching on our entrees or just finishing when a female server came and asked if we were done. Please do not do that, wait a few minutes before we finish to come ask, “Are you guys still working on your plates?”. We felt rushed and understand that it was closer to 9PM, however we are paying a lot so we expect the best service.
3) We ordered dessert. If a table orders one dessert and there’s more than one person, then bring them small plates. Small plates with napkins and spoon on top. Do not just lay the spoons on the dirty table that several plates had been on. Do not let the customers lean over the one plate of cake.
4) New York Strip was cooked so unevenly. I asked for medium rare and one side was overcooked and the other side was medium rare. You need to let your steak sit in room temp, get it on a nice sear but lay the thicker side on the sear first if it’s an uneven steak, then baste well. If I’m expecting top notch steak, as it’s supposed to be a steakhouse, the temperature should be even on both ends. If the difference between the ends are too vast for an even cook, please adjust the size. You guys should know this. The actual medium rare side was also chewy, I should not have a hard time swallowing a new york strip — it’s not a chuck roast.
Overall, the oysters were great. They were plump, sandless, and juice was still on the shells. Props for the crackers on there, it’s good for people who can’t stomach oysters as well. Cake was good but could be more moist. Environmentally the ambience was nice, the windows depict the boats and sunset very well, and music was well chosen.
Edit: You guys left yourself an extra $50 tip? Are you crazy. That’s 35-40% tip including what we gave. We already tipped an appropriate amount for the service we had received. Never come here. FRAUD.