742mars
Google
We stayed here for the 3 nights 24 to 26 October 2025. |PROS - The hotel looks great and the rooms are very well presented with a lovely big bathroom. We were on the 23rd floor with a great view. The breakfast offers a very wide choice as did the buffet in the evenings. The curtains are controlled electronically that take a bit of getting used to as does the variety of lighting switches.|The toilets in the public areas are both impressive and clean. |CONS - The service in the restaurant is a bit hit and miss and some of the staff had difficulty understanding our requests. We also had a problem with the air conditioning which necessitated a change of room late at night.|The rooms could do with a night light switch that operates in the bathroom only and not under the bedside units, which creates too much light. However, turning this light off could present difficulty going to the bathroom in the middle of the night!!|However, overall we enjoyed our stay.|I would like to say a special thank you to Frank, the duty manager, in the way he dealt with our air conditioning problem and change of room. He was professional, understanding and he dealt with the issue quickly. We really appreciated his personal involvement and his follow up care. I would like his managers to take note of his excellent customer care and of our appreciation.