Brent H.
Google
I ordered a Christmas gift from Nuts.com 31 days in advance. That should have been more than enough time. It wasn’t.
They missed the delivery date, promised tracking updates that never came, displayed conflicting and misleading order information, lost my shipping address, shipped part of the order only, and ultimately delivered after Christmas—to an empty house. Every failure was avoidable.
Customer service ignored direct questions, provided inaccurate information, and then refused a refund after their own mistakes made the gift pointless.
This wasn’t a delay. It was a cascade of basic operational failures, followed by a refusal to take responsibility. Nuts.com cannot be trusted with time-sensitive orders, gifts, or accountability of any kind.
Shop elsewhere.