Colleen E.
Google
Kass (Cass) deserves a massive shoutout, consistently one of the best when it comes to genuine customer care and overall experience. Every time I stop in, the service is top-notch. You’re greeted immediately, the energy is friendly and welcoming, and they always follow check-in protocols quickly so you can get right to shopping.
The staff here is incredibly helpful and knowledgeable, they actually listen, offer suggestions, and make the whole process feel easy whether you’re a regular or trying something new. It’s one of the few shops where customer satisfaction is clearly a priority.
I honestly love stopping in just to see the team. They make the entire experience warm, efficient, and professional every single time.
Highly recommend New York Cannabis Co (9th Avenue) especially if Kass is there.