NY Cannabis co

DO NOT BUY FROM THESE GUYS. I bought a Jaunty Live Rosin cart (0.5g) from these guys after a recommendation from one of there workers.. doesn’t hit at all.. seems almost defective.. went into the store and told them about the issue and said they were not able to help. Seems like horrible customer service/no one willing to help when it’s clear it’s a manufacturer issue. They told me to contact the manufacturer? Why is that something I NEED to do? That’s there issue. Bought from many cannabis stores in NYC and nobody has this level of customer service. They tell me that I need to have the manufacturer packing and it needs to be “unopened”. How am I supposed to know it’s defective if I can’t open it? 🤣 STAY AWAY

I had a wonderful experience here. The vibes were amazing the staff was very knowledgeable in their products, and highly informative, professional, and friendly. Next time I’m in New York. I’m definitely stopping by here again.

With a lot of places having a self serve option you tend to forget what it's like to be catered to like a valued customer. I'm pretty indecisive and with so many choices it can be overwhelming, but Vlad went above and beyond to help me make the right decision. He was not only extremely patient and helpful but more importantly kind. I had a great experience and will definitely be returning. If you're looking for hands on customer service or the option to go to the screen and just checkout quickly, this is the perfect place for both!

Easily one of the best curated experiences I had. First off- all the people working here are beautiful, friendly, and very knowledgeable about their products which I love.. I told them the experience I was looking for and they came up with a couple of products and also gave me a lot of good input about some things I hadn’t tried. I asked about an item that was on the pricier side and I appreciated that they mentioned the cost right away. My friend and I took the products for a spin right away and it was definitely the experience I was looking for. This store is a vibe and I would definitely come back. They have a lot of cute unique glass pieces too!

Decided to check out this dispensary which was a couple of stores away from a restaurant I went to. The store was clean and organized and they were all friendly. They were very helpful with all the questions I had. They even threw in a free battery pen given the one I had wasn’t in stock. Def recommend if you’re looking for a legit dispensary.

Kayla is the MVP!!! She helped us so much and was so kind!!! Would come back here any time. Great prices for great weed!!! Don’t miss this spot! 💖🔥🔥🔥

Fitzgerald is who the text said helped me. Here from Costa Rica and never bought in NY. Different brands and options. He was extremely helpful and kind with me and my questions. I highly recommend this location on 9th Ave! You’ll be assisted and won’t feel awkward!

First and foremost NY Cannabis Co dispensary has a caliber of service that goes above and beyond. Not to mention they carry such a large variety of products. Excellent customer service and the budtenders are very knowledgeable. Hells Kitchen has a gem 💎 that will shine for many years to come. Thank you to all the staff at this wonderful place that takes you away from the hectic life of NYC!