O2 Luxury Tower

I’ve had such a great experience living at O2! The apartment is modern, bright, and thoughtfully designed. I have more storage here than in any other apartment i've ever lived in. The amenities are a huge bonus, it's like living in a spa. The management team is friendly, responsive, and genuinely cares about the residents. Any questions or requests I’ve had were handled quickly and professionally, which really adds to the sense of community here. I worked with Jarred Bauer to sign my lease and he is the standout of the office, friendly, kind and always ready to help. I love living here and would recommend it to anyone looking for a new place to call home.

It has officially been one month since I moved into this stunning building, and I couldn't be happier with my choice! My apartment is super cozy and comfortable! The building itself is absolutely beautiful, with sleek modern design and luxurious amenities that make it feel like a five-star resort. Some standout features include a golf simulator, a relaxation spa, a pet spa for your furry friends, a chic cocktail lounge, a pool, and a rooftop with an incredible view of downtown. The location is unbeatable—everything I need is within walking distance! I’m just steps away from a fantastic variety of restaurants, bars, and even the US Bank Stadium. The lively neighborhood makes it easy to enjoy the city to the fullest. A special shoutout to Jarred, my leasing agent, who’s been nothing short of amazing. He’s been incredibly helpful and welcoming, and his enthusiasm for the building and its community has made settling in so easy. If you're looking for a place to call home in the heart of the city with top-notch amenities and a friendly community, I highly recommend checking this place out!

O2 has been an amazing place to live! Jarred in management and Jim from maintenance are both wonderful- professional, helpful, and kind. Arabella is also a great leasing agent. The property is always well-kept, and the staff truly makes it feel like home. The location is awesome with a great yoga studio next door and Trader Joe’s within walking distance.

This place is great! High end finishes without the high end monthly rent. Jarred, one of the managers, has been awesome to work with. I had couple very minor issues and he had it resolved in seconds. You must love downtown living to live here tho. Traffic, guest parking etc… can be a factor for some

Jarred is incredible to work with and this is a beautiful building! The conservatory is filled with live plants and has a great view of the city. Highly recommend touring here!

1 star for location & 1 for initial finishes & amenities. For a building with 'Luxury' in its name, think about a rebranding... Management is a revolving door (currently the entirely management team has been fired or quit without replacements). Elevators constantly break down. Building cleanliness is... lacking. Expect dirt, grime, and trash trails leading to the trash room. If you have to file a maintenance request, be prepared to follow up 3-4 times to get it resolved. Safety & security is non existent. Parking garages and common spaces are unsecured. Amenities are commonly used by those not living in the building (case in point huge party on the roof deck for those outside the building, tonight) Building could be do much more if anyone within the management team cared (or was competent)

This building markets itself as “luxury” with some of the highest rents in the neighborhood, but the reality has been far from it. Security: My wife’s bike was stolen from one of the so-called secure bike rooms. That’s an amenity we’re paying for and rely on in this location, but now it’s completely unusable because we’ve lost trust in it. Management failed to conduct an extensive security assessment after the first few incidents. While they are finally installing magnetic locks, this should have been standard equipment from the start. This was a big miss from the builder and building owner/management, yet no accountability has been taken. There’s no dedicated overnight security at the front desk—just “roaming” coverage. For the amount residents pay to live here, residents should feel safe and see consistent, visible security near the weakest security point (the garage). Right now, I wouldn’t expect young women to feel comfortable living here alone. Staffing: The staff turnover in the past three months has been unbelievable, with almost complete vacancy at the evening concierge position. The concierge and leasing team changes constantly, and there’s no consistency or accountability. It feels like no one is around long enough to actually know the building or its residents. For a building that sells itself as luxury, this level of instability is unacceptable. Perhaps, there is a larger cultural issue at Sherman Associates, the building’s management company. Service: Elevators break down almost every weekend. That’s not a minor inconvenience in a high-rise—it’s a basic service failure that adds stress to daily life. It appears that recent solutions are temporary “tape on leak” fixes and that management is not addressing larger issues with the building’s infrastructure. Overall, this building does not deliver the experience it promises. Between thefts, constant staff turnover, and repeated elevator outages, it’s hard to recommend it to anyone looking for true “luxury” living. The recent increased involvement of regional management seems promising but actionable results have not yet arrived. I would encourage any potential applicants to avoid this building until management has thoroughly proven their ability to execute on stated improvements.

I can’t say enough good things about Jarred. From the very beginning of my apartment search, he stood out far above anyone else I interacted with. He made the tour feel personal and welcoming, was extremely knowledgeable about the complex, and made the entire experience genuinely enjoyable—so much so that it was the best tour I went on, hands down. What truly impressed me is how he went above and beyond even before I signed a lease. He took the time to send me personalized video tours of specific units I was interested in, so I didn’t have to make another trip just to see them again. That kind of thoughtfulness and effort made my decision easier and really stuck with me. Since moving in, he has continued to be my go-to person for anything I need. He is consistently reliable, responsive, and professional. He follows through when he says he will, calls me by name, always greets me with a smile, and makes me feel like a valued resident. That level of care and consistency is rare—and it’s something I’ve come to truly appreciate. If I ever had friends or family looking to move into this community, I would absolutely recommend they connect with him. He’s a true asset to this property and sets the bar high for what great service should look like. I genuinely hope his corporate leadership sees this review and recognizes the caliber of employee they have in him. People like Jarred don’t just lease apartments—they build community. He deserves recognition, and frankly, he deserves a promotion. Do what you need to do to keep him—he makes this place better.