Oasis

Very disappointed with the açaí bowl. I got the Blush and Bloom. I expected it to be made fresh, but it was clearly a frozen base and did not taste good. Definitely not worth $15. I would not return.

I had a very disappointing experience at this location today. I stopped by to order a smoothie and a water, but the employee was nowhere to be found for several minutes. After waiting, I left to look for other options, then returned again, only to find her finally back at the booth. When I placed my order and paid, my American Express card was immediately charged. However, the employee insisted that I “did not pay,” even though I showed her the approved transaction on my bank statement. Instead of helping resolve the issue, she was dismissive and extremely rude throughout the entire interaction. The whole situation was unprofessional, disrespectful, and unnecessary. I hope management addresses this, because no customer should be spoken to that way or told their payment “doesn’t exist” when there is clear evidence on my bank statement.

It’s was my first time trying at this location! It’s very neat and aesthetically pleasing! The cashier was very friendly about informing us what each item was! I got an acai bowl and a matcha! I highly recommend this location for a quick pick-me-up!

Great customer service delicious açaí bowls with protein!! Love this place

The Matcha was amazing and the açai bowls are fresh!!! Love the downtown Lyric Market location.

great looking bowls and very helpful staff! acai base tastes 😍 I walked into the wrong door at first and was very confused, but found the food hall just around the corner.

This is my fourth time visiting this location, and the customer service continues to be disappointing. I usually end up standing at the counter for about five minutes before anyone even acknowledges me, but this time we finally walked away without ordering. The staff member never greets customers or makes an effort to take orders; she’s often in the back or focused on something that seems more important than the people waiting right in front of her. Unfortunately, the lack of customer service will really hurt this place.

This is a very nice area, the acai bowl I got (blush+bloom) was very good. The lady at the front serving me was kind. Definitely recommend, overall great food hall to check out.