Dane W.
Yelp
Hate to write a negative review based on one employee, but we had a pretty awful experience with our hostess at Obec. I showed up with my wife (who's 8 months pregnant) primarily because we wanted a bowl of ramen from the food truck. We stood in line for 15 minutes waiting for ramen and noticed a table was open on the outdoor patio for that entire period of time that we were in line. It wasn't the only available table, but it was right by the line for food, so I told my wife to grab a seat while I ordered so she could get off her feet. So she sat at the table, but didn't check in with the hostess before doing so. I figured I'd just check in after I ordered. Since my wife wasn't ordering beer and there were open spots and no apparent line, she didn't think twice about taking a seat without asking first.
Definitely understand now that my wife shouldn't have sat down without checking in during the times of Covid. I'm sure it's hard to run a brewery right now. So that's our fault. The signs were clear and we should have just followed the rules. But when the hostess came over she gave my pregnant wife a ton of attitude for sitting down without asking. My wife was super apologetic when she realized it was an issue, so the attitude was totally unnecessary. If we had any idea that it would have caused an uproar, we wouldn't have done it. We would have just checked in.
As soon as I ordered the ramen, I went to check in with the hostess (probably 3 minutes later) to tell her we had snagged a table. I didn't know that the hostess had just given my wife a hard time; I just wanted to check in to make sure all was good. I also got a ton of attitude despite being super super apologetic when I realized it was a big deal. Extremely condescending attitude from the hostess even though I wasn't at all confrontational and explained that she sat down because she was pregnant, tired, and didn't plan to order a drink. Hostess even tried to tell me that she had to "bump people off the waitlist" because we skipped the line, which was not true because that table was open for 15 minutes, other tables were still open, and I could see her waitlist and all the names were crossed off. And even if it was true, all she had to do was politely inform us that we cut the line and we would have gladly apologized profusely and given up our spot. Of course she didn't do that because she was lying.
Honestly, the bartender was nice and my Pilsner was good. I also like the outdoor seating area. Hence 2 stars instead of 1. If I hadn't encountered the rude hostess, probably would have been 4 stars or so. But the rude reception we received was just unacceptable. When you can look across the parking lot and see Stoup and Urban Family, why come to a brewery that bullies a fully vaccinated pregnant woman for mistakenly sitting at an open table and then apologizing about it? Ballard has too many good breweries; take your business elsewhere.