Suki T.
Google
The overall experience was disappointing. While the staff were friendly, they often seemed forgetful and inattentive, which impacted the service. From forgetting basic items like crockery and cutlery to missing our request to split the bill - it wasn’t a train smash, but definitely inconvenient.
I don’t drink, so I can’t comment on the drinks menu, but I did enjoy the board game setup. It added a playful and cozy touch to the space.
Unfortunately, the food fell far short of expectations. We ordered chicken sliders, regular wedges, and a fish dish. The chicken meat itself tasted like it had been microwaved straight from the freezer, the bun was actually over proofed, so instead of making a fresh batch of dough they probably just used an older batch - noticeably, the wedges were oversized and undercooked, and the fish dish was the most disappointing - poorly presented, lacking flavor, unpleasantly chewy, and had a noticeable smell.
We even asked our waitress to taste the food (despite her concern about getting in trouble), and she agreed with our assessment. The manager’s indifference was especially concerning and pointed to a deeper issue with quality control and customer care. There needs to be more emphasis on the food itself, not just the aesthetics.
Sadly, based on this experience, I wouldn’t return