Pepper S
Google
The first two times we went, we had amazing service! The waitress was very accommodating. She helped us select gluten free options, and always stopped by just to check that we had everything we needed. Even the manager was attentive to us. When we changed our mind about getting an appetizer and were looking for the waitress, the manager came and took the order for her.
The next few times we visited were disappointing. We kept getting other waitresses, and none of them were very nice or accommodating. They had difficulty advising on gluten-free choices. They also seemed stretched too thin, covering many tables and just plain too busy to be bothered.
On the visits we didn't order alcoholic beverages the services was even worse. You can place your order and never see the waitress again until the food is ready to be served. Forget about drink refills or ordering anything additional. One waitress even went so far as to criticize what I was ordering, "Is that all you're going to have?" Another waitress charged us for a full second cup of tea just to refill the teapot with hot water (no additional tea, just water).
That said, Best Items on the Menu are Hot Wings served w/their own house-made dipping sauces are good & house-made Hummus. (They will serve the hummus w/gluten free bread upon request.)
It's sad that atmosphere and service is so lousy, because it's close to home and we like the food. It's best ordering their food to-go.