Sydney S.
Yelp
REVIEW IS FOR TINSELTOWN POPUP 2023
I was extremely disappointed and frustrated with the TinselTown Popup. I'm not sure if the company putting on the Popup is to blame for not training the pub staff well, or if the pub was cutting corners, feel free to decide yourself - but overall based on my experience I would say to save your $20 and go to a different Popup in Minneapolis, since there are many more worth your money.
Online you have to reserve your time in advance and purchase a ticket - with fees it was just shy of $20. We were fine with the fee since it included a free drink, making it more like $10 for a drink and $10 for admission in our mind. As reserved the 5pm slot, which was the first one for the night. When we arrived they had the curtain closed since we were 5 minutes early - the issue is the pub isn't really big enough to be closing it off so it got crowded inside fast with no method to stand in line to get in. Once the curtains opened a festive employee gave us the worlds smallest scraps of paper and said they were our "drink tickets" (picture) - this was really odd since it was obvious the employee did this about 5 minutes ago. It was a madhouse to get in but luckily we were second in line where they checked out IDs and didn't even check our tickets.
We walked into a beautifully decorated room that would no way hold the amount of people they booked. There wasn't even seating for more than two groups of 4, and we saw quite a few groups of 6 in line. The 4 of us in my group were able to grab 4 stools at the bar, and the group of 4 in front of us grabbed the other large area. As people filed in it was unbearable how crowded it was. I literally had people standing and breathing down my neck since there was no room and they had to just stand. There was no way for anyone to get to the bar and get drinks unless they were sitting there like us.
The worst part is the drink experience. We got to the bar and asked for the holiday menu - bombshell dropped that THERE ISNT ONE! At a holiday bar? That's the whole point of going. We were off to a rough start. Instead the bartender rattled off what we could get as a free drink - chocolate martini, Baileys and coffee or an Irish coffee. There was no indication on the website that your free drink had to come from a set list, another disappointment. I ordered a chocolate martini with 2 of my friends, my boyfriend got the Irish coffee. Our drinks came half full and I overheard the bartenders SAYING to make them half's. Not to mention not even in festive glassware or a candy cane hanging from the edge. the chocolate martini was fine, my boyfriend's Irish coffee was UNDRINKABLE - watered down coffee with cheap whisky. At this point we're upset, and we can tell a lot of others are too.
Once everyone finally got filed in an actress came on and started giving a holiday spiel about playing games together, etc. We were pretty over the experience at this point.
After this we were absolutely done, our money had been wasted and we weren't about to spend more on just regular/non holiday drinks. I could tell the staff was surprised to see us go before our allotted time was up but we couldn't take it.
Saw a note on an influencer post today that they might be making more space for the Popup and tweaking some things - I hope they do because I wish I could get my $20 back.