Oeno

Very slow service. Bartender does not check the orders often enough. Waited 15 minutes after ordering, then got their attention to let them know what I ordered. Ordered a Blue Moon with an Orange. Finally got the Blue Moon, with the orange. 🙄

For a lovely treat at the airport give one of the Mediterranean plates at Oeno a try…with a nice glass of red. The server was very nice and the plate delicious- cheers!

The best dirty martini I’ve had in a while! The staff was incredibly kind and made our time at the airport enjoyable!

I go to this airport very frequently and this is one of my favorite bars. The bartenders are cool to talk to, very fun, straight forward, and are willing to help. The cellphone ordering is very cool and helpful for when the bartender has a full order. You can just get your order in and not have to wait to get their attention like at traditional bars. Ordering is like getting a delivery on Amazon, but much faster

We went to Oneo at Newark airport on July 6th, 10h00pm and were very upset about the attitude of the barman. The prices of food plates only were listed. 66$ for a Chardonnay glass, Coke and one burritos, tips at the convenance's server unfortunately! And when we asked for the detailed invoice, it was unavailable. He said he would ask his manager to send it by e-mail but we have still never received it! We did ask to get the manager e-mail but it was refused too. Very bad experienc

Beer was great in the bottle. Food was dry but we ate it as we were very hungry from traveling. Ordered thru the app. The bartenders / waitress have not been around the entire time. Wr needed napkins and the person who brought us the food had to give it to us. At the end we are forced to give them a tip or you can’t move forward. Place was not great but good atmosphere / bar area.

I got a beer, cheesburger and fries and with a 15% tip (too much for this place) and it cost almost $50 and they can't even print out a paper receipt. BTW, I don't want to scan a barcode in a restaurant and I'd like to see a menu. Newark Airport is simply the worst. No other airport has restaurants that operate this way.

Ordered through the iPad, which is ridiculous, then had to ask for our drinks after waiting 10 min and watching 4 people dick around and not pay any attention to us. We ordered a beer and a hot toddy. The beer was rudely slammed down on the bar and I had to assemble the hot toddy. Not really sure the purpose of servers if they do nothing. Also very overpriced, but that's typical in airports.

Bartender was rude and has no customer service etiquette. Apparently I viloated a policy, which was not posted, and she berated me.

This is a nice little location inside of the airport. The staff are very nice. Their prices are ok for an airport, and the drinks are pretty good.

This is an airport wine bar. Yes the other reviews are true. It is mostly technology based. You order in a tablet and send your order. A bartender/server gets your ticket and brings you your order. If you want something else, you just order it on the tablet. I gave myself extra time because of the holiday travel, so I found myself at the airport near my gate super early. Luckily the bar was right across from my gate. I enjoyed a couple glasses of wine and played some of the games on the tablet during my wait. Not so bad. Met a couple bar buddies doing the same thing as me, heading back west after visiting the family for the holidays. The bar is cool looking, location is good depending on your gate, I did mess up the tablet once and accidentally closed my tab when I thought I ordered another round, but I just opened a new one.

A nice selection of wine by the glass, but really expensive--especially if compared to Vino Volo. $54 plus tax and tip for a flight of three mid-range chardonnays. After looking at the individual glass prices, it would been better to buy them separately and get full pours. The pours are not generous. The ordering is via iPad, which seems true for most bars and restaurants at EWR. However, the bartender is ready to assist. Despite all-electronic ordering, somehow my food order got lost. It ended up taking 30 minutes for my roasted cauliflower ($11) to arrive. It was pretty good, although lukewarm. Later, a server came by with an order of prosciutto. Not me. Not anyone else at end of bar that I was on. Similarly, a bartender came by asking if anyone had ordered a Bloody Mary. The charcuterie and cheese plate was otherwise okay, but disappointing at $21. Furthermore, the iPad layout is not well-designed. I found it difficult to read the tasting notes for the wines in my flight. A small scrolling window pops up. Why not a full page? Despite being very slow--the bartender said it was the slowest day he has ever seen--empty glasses and plates were not promptly removed. The music is loud and annoying. I should note that there are plenty of outlets and USB ports to recharge your stuff. I was leaning towards two stars, but they do have some nice glasses of wine. I'm giving three stars only if you have a lot of time to kill at EWR and lots of room on your credit card.

Utter crap. Took 20 minutes through their supposedly immediate online system to get the order in. In the meantime the staff refused to make eye contact... Have a backup plan when the internet is crap.

great service !! pleas atmosphere. great establishment . and at the airport .. ya never know . Delicious food !! thanks for making my lay over better !

Bar was ok, food was ok. But they double charged me for a beer and ran it as a separate transaction. Long story: I added a beer to my tab after finishing my first via the iPad but it didn't register (didn't show on my check and nobody served me after waiting 5 min or so). Added again and this one showed on my tab as just one (plus the original beer/pizza) but they ask "did you mean to order two more?". I explained what happened, they told me they took it off but apparently they didn't and so I got double charged. Unfortunately it was my debit card otherwise I would have just declined the charge. It's only $10 but still pretty annoying that even with an automated system they can't get things right, I would have had a 3rd beer if I knew I already paid for it. Update: although the company looked responsive here, I wrote the email they gave below and have not heard back in the 2 weeks since.

We needed fortification and stopped here. The individual computer was too much for my husband to handle, so we needed a person to order. They proceeded to place our order through this computer even though we had just verbally given her our order. Captive audience, high prices.

Guest beware! They will not treat you as a guest nor have the sense of being hospitable. I ordered off of their iPad a small meal due to traveling all day and having a sensitive stomach. It happen to be a "kids" menu item. After 15 minutes, I requested my sprite that I had ordered and had yet received, the bartender said she just "got here, I'm not your bartender" and refused to provide the service items on the item and called me "cheap" and that I was being rude. The other gals seem to be working hard but this individual has ruined their reputation. Severely! We own hotels and restaurants and take hospitality towards our guests very seriously. Another woman on duty has refunded our bill. However, I am shocked this women, with a negative attitude, was not sent home. I have never seen someone bring their stress to work and take it out on other people as this woman did! It was unheard of.

Oeno is an island of civilization surrounded by the lunacy that is flying commercially these days. The tapas all looked tasty but I just had time for a quick glass of red before the flight, and it was refreshing and fortifying. The ordering process is all done by iPad (no cash accepted) which is a cute gimmick and nice that it offers recommendations of food that pairs well with your choice, but it took three staff members to get the credit card swipe to work and it makes me wonder what the point of a gratuity is (conveniently added at point of sale) when the iPad does all the real work. IPad problems notwithstanding, Oeno is probably the best choice at EWR for a little respite before takeoff.

Great Italian food !!! Cannoli are better then in little Italy NY. I love the iPad service Staff was great and friendly. They order for us first time because we where slower figuring out the system. There are so many ignorant people who are not liking iPad system. They want to talk to waitress. Message for them: " talk to therapist you spoiled lonely brat..... Let technology move you !!!"

Take a seat and enjoy the fact that no one from the staff speaks to you as your order is made via an iPad propped on high up in the middle of your table. If someone is sitting across the table, you need to keep looking over the iPads which is a nuance. Pay with your credit card or with airline miles only. No cash accepted. I ordered the glass of the day which for an extra $5, you get a glass and a half. Total was $18 per glass. I also ordered the "meat plate". It came in a huge cutting board they literally took over half of the table with only 13 small, thin slices of different meats and three crostinis. Seriously? If the cutting board is to take with you, it might be slightly worth it. I finished my $18 meat platter... Eheem... Cutting board and it just sat there empty in my table for 10 mins. I put it in the table next to me and sat there for another 10 mins before anyone picked it up. No one checked on us. The tip is included with the price (preset to 18% but you can raise or lower it) and I would have lowered it knowing what kind of service (or lack of) I would have gotten Would have given it a zero rating but Yelp won't allow me.

Terrible wine at inflated price. Bar tender no idea about working a bar. On a half hour I was there, at least they broke three glasses of wine and the cheer and higher five .. wandering if the owner feels the same.

There used to be a Vino Volo. I love Vino Volo but it moved to somewhere else in the airport. I'm new to the iPad ordering system but the waiter was very friendly and helped me out. Just know you have to pay when you finish ordering with a credit card or the order won't go to the kitchen. Receipt goes to your email. The iPad will keep track of your flight info so you won't miss it. They let me try some wine before ordering. Food was good. Wine was good. Small wine bar but I will come back again. Yummy.

Stopped here in between flights and was craving a salad. Ordering by touchscreen is easy and simple and you can pay with miles or real dollars. I tried a kale salad ($14) and a glass of wine ($11) that was OK but the portion was like a half-salad. It was about seven bites total. Seriously I know airports can charge a premium but this left me feeling cheated. Save your $$ and eat elsewhere.

Heed the warning highlighted on this and other reviews: it will take a good 30-35 minutes to get any simple food order in front of you. Beyond that, the coffee was warm, bacon was thick but (if you can believe) undercooked, with a minimal amount of diced potatoes as a side. But, go figure, you get a couple of soggy lettuce leafs under your eggs as a bonus. A little overpriced at 16.50 plus tip and toast will cost you extra. Wait staff seemed pleasant enough but not much solace in light of overall experience. Bring back the Terminal C people-movers!

Stay away!!! This is the most inefficient and poorly run place I have ever been to. I ordered breakfast before a morning flight. I had 40 minutes before my flight would begin boarding, plenty of time right? It took 2 minutes to figure out the ipad and place an order: eggs and coffee. It took 25 minutes for the coffee to arrive. The food never came. I had to ask for a refund and run to my flight on an tempt stomach. Totally unacceptable for an airport restaurant. Numerous other customers had the same experience while I was there. Many people left without getting their order. Total fail.

If I could give this 0 stars, I would. Let's start with service: We ordered 2 appetizers and one main course. When a lady brought the food, she served us the pasta first and I asked her about the appetizers -because YES, appetizers go before the main course!!! - And she simply replied: "if I had more hands.... ". My question was a valid one and I wasn't rude. Obviously she has some issues. Service = 0 The salad was overpriced and just o.k. Needed salt and pepper. The fried calamary were cold and the salsa was also blend. The carbonara was blend and had whole pepper corns which is very uncomfortable. Overpriced, blend and rude service. That's all I can say for this place. Oh also, be careful with the automated check service. After 30 min it qill go straight to 18% tip if you don't change it.

Dont go Spent 40 minutes waiting and leaving hungry. No food Wine was 11 dollars the cheapest Find something else

Not a fan. The bartender was rude and it was clear he didn't want to interact with us. Half of the time they were sitting and looking at their phones before they served us our drinks. It's also very overpriced. Go to somewhere else.

Ordered a sandwich "grilled cheddar brat" Under neath it says braised cabbage. Grainy mustard on grilled pretzel roll...I recieve a pretzel roll with just cabbage and grainy mustard? Where does the grilled cheddar brat come from? I express to the waitress that i believe there should be a grilled bratwurst on the sandwich, ( she tells me she will check in the kitchen). I asked twice to the waitress and she never left the bar to ask for me or give Me an answers. The waitress says it's what it reads underneath? Below the brat sandwich I ordered says grilled chicken, and below as a description says. Cabbage, cheese on ciabatta, does this mean there is no grilled chicken? I find it hard to believe a grilled cheddar brat sandwich is just cabbage and mustard!? Where's the grilled cheddar brat part?

After our flight was delayed we were looking for a spot to eat while we waited. We sat at the high tops adjacent to the bar. We ordered a half bottle of wine which they were out of, but they were accommodating with a substitution for a better price. The food was good! Not what i expected from an airport. I had the flank steak sandwich, which was tender and cooked to perfection and not chewy and hard to eat like many steak sandwiches. Despite my reluctance to order shellfish at an airport, We also had the curry mussels - - delicious! The service was prompt and friendly. Overall a great experience.

If you have some time to kill in the Newark Airport and don't mind overpaying for a drink, Oeno is fine. Interaction is almost exclusively through a mounted iPad in front of you while travelers make their way to their terminal destinations behind you. You will feel alone, but surrounded by other people, so it is kind of weird.

Bread pudding looked nothing like the picture, and they forgot whipped cream on top and not much of a taste of cinnamon. Didn't taste like challah, just dense and not good. Upsetting consider how nice they try to make the atmosphere

I was stuck at the Newark airport for what turned out to be seven hours (!) due to a series of events that, if not too recent to be funny (I am still feeling the jet lag), would actually be pretty funny. After a) missing my connecting flight by approximately 2.5 minutes and b) waiting in the United customer service line for about 45 minutes to be re-booked and assigned a seat on the next available flight, I retreated to Oeno for a little liquid refreshment and some R&R. We (I was with my husband) were able to snag a cozy corner table in the back; this proved to be a very welcome respite from the hustle and bustle of Terminal C. This was my first time using an iPad-only ordering system. It took me a minute or two to get the hang of it, but,once I did, it was pretty easy to navigate. I was excited to see I could use my United miles to pay for our drinks. (Due to this and some other recent, and most decidedly unpleasant, experiences flying United, I have decided I shall do all in my power to not fly them again. So, if I'm not going to use my United miles for flying, I might as well drink them away.) (I will add, though, that I agree with some others that prices here are a tad high. And, if I had used actual dollars, instead of FF miles I do not care about, to pay for my drinks, I might not be rating this place quite so highly.) Overall, though, as mentioned, sitting in a quiet corner in Oeno, on what as an otherwise pretty stressful and frustrating day, was a very welcome break. Despite the fact you order from a machine and not a person, we did find the actual people at Oeno to be very friendly and helpful. One man, in particular, who cleaned our table when we first arrived, explained the ordering system to us and stopped by again a while later to make sure all was ok when he'd noticed we'd been sitting a bit too long without a drink. (That was because I had had trouble remembering my United FF password, which is required when paying by miles; but, by the time he stopped by, password had been remembered and drinks were on their way.) I really, really hope I do not find myself trapped at Terminal C for an extended period again any time soon (or ever), But, if I do, I'll be making my way back to Oeno,

This wine bar has become my go to when at the airport. Food is always delicious and service is amazing. Flavio, the bartender is fantastic, with a great and cheerful personality. Definitely a great way to start a vacation!

I missed my flight and also my connection, such a rough day, so I stopped here to get a drink before my next flight. Ricardo, the bartender has changed my mood since then, with a perfect customer service, he helped me with the tablet and menu. With his bartending skill, he made a perfect martini and recommended an amazing wine. The food also was really good, such a fresh and tasty. The restaurant has a nice atmosphere. I definitely want to come back, hopefully I see the same bartender.

Having to watch an advertisement before paying is insane. This is dystopian nonsense that you see on black mirror. It's also silly to not interact with actual employees.

Flavio was on point, great recommendations, fun staff, music was great. Made my cancelled flight experience, become a lot better.

This place has the same iPad system as every other restaurant in terminal c. I'm not a fan of it. It separates the customer from the staff and forces us to tip before service is rendered. As for particular joint - really slow. I waited 25 minutes for some undercooked, cold roasted potatoes to come out. Pinot noir by the glass was good but at $14, was priced like a high end restaurant. To me, the iPad experiment should end.

There is no good reason to stop at this poor excuse for a wine bar. The food is awful. The service is almost non-existent. The prices are ridiculously expensive, even for an airport lounge. The worst part is the tablet based ordering system. It is complicated, frustratingly slow and can not handle any special requests. In the past year I have given it two tries and will never both to waste my time at this garbage dump again.

We had a great experience with the help of Brittany Gibbs last night With Brittany Gibbs! We had allergy issues, and she helped us with The whole process, and ended up having a great meal while waiting For our flight!! Whenever we come to Newark airport, we will ask for Her to be our server!! A definite keeper!! Thanks again Brittany!!! Richard and Jo-Ann Scalici

Awesome waitress Britanny Gibbs awesome food and quick service and very attentive and polite and helpful with the iPad

Friendly hostess and got a good seat by the window while killing time at ewr. iPad ordering system made it fun and easy - good selection of wines and beers. Overpriced but consistent with pricing at other airports we have visited. Keep the tab open until you are finished- allows you to add and ultimately assign gratuity based upon performance I had to go to the bar to ask about my drink order and after being ignored by the bartender - I asked can you help me? He looked at a computer screen and said ill get your drink- thanks I said Would recommend that management add an audio cue for drink orders- perhaps a persistent beep until the order is filled? Overall it was good- the wine flights were good as were the cheese and olive platters - we had a good waiter- but the iPad interface made some of the waitstaff. Seem largely indifferent

No actual gluten-free meals. The staff doesn't know anything about the menu. The iPad ordering interface tries to take your picture when you sit down. Avoid this restaurant and the entire horrible airport!

Terrible. I paid $6 for half a grapefruit with powdered sugar expecting a nice lush red grapefruit with mint on it. It turned out to be a pale light brown grapefruit not cut up and no mint. I mean how can you mess up a fruit. For $6 you can't cut it like the picture. Wtf?!?!?! And my blueberry hibiscus iced tea was super small and not anything alike they described. He French toast was alright but nothing worth $13. Skip this place. It's trendy looks and convenience are a sham. Maybe for drinks it's good but I didn't get there.

Awful service. Neither bartenders said a word to us. We ordered via the kiosks. Never asked how anything was. I wanted water, waited over 5 minutes for it. The music was blasting, I couldn't even hear the person next to me. Never again.

We were overcharged by over $100 and there is no way to dispute or reverse the charge. There isn't a website or even a phone number to call this place. I have a complaint in to the corporate headquarters but who knows how long it will be to to get a response!!!!

Food was delicious. The bartender ordered for us via the iPad and we figured the system out on our own from there no problem.

the hip club music was so thumpin' that it reminded me of standing outside a hip club unable to get in... but they let me into Oeno, so named because you say Oeno! when you hit the wrong buttons on the ipad, Oeno! when your slightly more expensive than necessary food comes out different than the menu, Oeno! when you find out there's no mustard on that beat, and Oeno! when the crisp panini scrapes off the roof of your mouth (aka the Capn Crunch Effect). I wish the food was horrible so that my review could be "Yucko Oeno" but it was ok.

It's kind of pointless reviewing a restaurant in an airport, since you are trapped and subject to their shittiness. But this place is extra shitty. In the 40 minutes it took me to get a sandwich, which was then missing most of its advertised ingredients and came with the wrong side, not one but two guests returned a burger for being raw. Like. Try. Especially if you're going to charge $41 for a microwaved veal Parmesan.

The iPad ordering and the games are good but the service and food are horrible! The poor guys next to me got his iced tea after 30 min (yes his food had been served and he already asked two people. My food was wrong and the server told me that "this is how it comes out" and walked away (burnt chicken). Why should they care since they expect you to place gratuity when ordering!! Avoid like the plague

They automatically charge 18% tax when you order, not after you experience the restaurant. Waiter says it is policy. My policy is to never return. Bartender got our money back, waiter was nowhere to be found. Never ever again. Vino Volo we miss you, your service, and reasonable prices. What a loss. Stay away!

Only reason I am rating 2 stars is because of our waiter. Food was ok but it took them 30 mins to bring us our green salad. So if you are in a rush avoid this place and other note: it is pricey for the quality

Very poor service. You tip before the meal, and the results are what you might expect. The mediocre food takes forever to come out, the wait staff is totally uninterested in doing their jobs--I had to get up to refill my own water. When my food was brought to the table, the waitress said nothing to me and avoided eye contact. But she was very gregarious with her co-workers. I'm done using the iPad at the United terminal. You're better off at one of the sandwich counters where human beings are still somewhat accountable for their (un)professional behavior. Update: Holy smokes! Just saw that this place is owned by the same chef as Thirty Acres in Jersey City! Remarkable! Kevin the chef seems to be expert at alienating his customers in myriad ways, from his friendly-turned-hostile neighborhood joint to the airport ripoff. Might I suggest that Kevin start thinking about what it means to work in the *hospitality* industry?

I usually enjoy wine bar but NOT THIS ONE. I read the menu outside which said Shrimp Ceviche and so was greeted by hostess, who was very pleasant and sat at the bar. The bartender immediately directed me to the mandated IPAD which I dismissed and requested the Shrimp Ceviche. She stated the poster menu isn't updated and redirected me to the IPAD. I wanted to ask her feedback and she kept zipping by ignoring me. The hostess asked if I was ok and I said no, expressed my sentiments on the bartender and she apologized and tried to get me back. I thanked her and left to the Steakhouse.

Don't eat here unless you have at least 30 minutes to wait for your food to be brought to you after you placed your order.

The wine selection is nice and my sandwich was tasty, but this is the dumbest concept for an airport bar. After staring at my computer and phone all day, it's nice to have a friendly face take my drink order and make a recommendation. I'm forced to put my own order in like I'm the server and swipe my credit card. My drink sat empty and the bartender didn't even ask me if I wanted anything. I assumed I hit submit on my order but I guess I didn't. I've been a restaurant manager before and this isn't helping the bartender serve more customers. She's currently giving three old guys a tutorial on how to use the system. Stupid.

Neat place in great spot in Terminal C. Staff is super friendly and helpful - especially for us first time users. Pricey drinks but expected at EWR. Everything is done via their iPads and credit card or United miles. Entertainment via the iPad. Cool!! Drinks come fast. Good a bit slower. Limited menu but good enough for something to eat before boarding flight. Food is really good! Good value for the price and decent portion. I could have gone to United Club but this was better.