Officine Universelle Buly 1803

We had such a great experience here. Even though we had to stay in line, it was super organized. The moment you got in, there was this only person there to help and guide you through. The stuff was super kind and so helpful. Everything we got is just amazing and so beautiful 💖 a must see place, for everyone who loves quality, perfumes, natural skin care and pretty combs and more.

We visited Officine Universelle Buly 1803, and while the concept is lovely, the experience wasn't what we expected. We had to wait on the street for at least 30 minutes, which wasn’t ideal. Once inside, each customer is assigned a dedicated assistant, but unfortunately, our assistant wasn’t helpful at all. She made us feel unwelcome and didn’t make any effort to introduce us to new products or guide us through the experience. We weren’t even given the chance to try any perfumes. Additionally, everything we asked for was out of stock. On a positive note, I tried a body oil and absolutely loved the scent, so I decided to buy it for €50. It really does smell heavenly, so that was the highlight of our visit. I just wish the customer service had matched the quality of the products.

Oh wow this was fun! Personalized combs and brushes in this quaint little spot. Feels like you have stepped back in time. Highly recommend.

We visited on a Sunday at 1100 sharp and there was already a queue outside. I was going to leave worried it would be a tourist trap but my husband urged me to stay and I’m glad he did. We waited for about 50-55 minutes. My sales associate (Edita — I may be spelling her name wrong) was absolutely LOVELY and made my entire experience! She was so darling, knowledgeable, patient, and not pushy at all. Truly, it was so memorable and enjoyable with her that I was practically skipping out of the store when it was time to go. She even took extra time to wrap my gifts after overhearing my birthday was soon. Felt like the wait & prices were soo worth it for the quality of the items and experience I had. My advice: while you’re waiting on line, scrub thoroughly through their website to go in with what products you want/want to look at. For example, some of the items that feel like props “the robinet cap” I would have no idea were for sale unless the sales associate told me. I also asked for a few things that weren’t as loudly promoted on social media or in the store — aker fassi (natural lipstick) and the alabaster campagne d’italie… two items I’m super excited about! I wouldn’t come if your plan is just to buy that chapstick holder that has gone viral. There’s so many more items!! They only let (6) people in at a time but I think it’s warranted and I hope they continue doing it! I went to another popular shop in town that didn’t manage store traffic and it was miserable — shoulder to shoulder and unable to even get to certain products. Once you’re sampling items here, it will be clear why they only let a limited amount of people at a time. It would be so difficult to be able to jump back and forth otherwise! Overall, great experience!!!

My daughter and I almost didn't come since we needed to catch the train to London. Luckily, we went and even better we had a wonderful experience. Was there a line to get in, yes but still worth it. The line is in the sun so bring a hat or umbrella and go early. They were out of the lip balms but we purchased combs, body oil, and perfume. My daughter has allergies but didn't have an allergy attack in the store probably because the ingredients are all super high quality. Our personal assistant (young Asian woman - sorry I forgot her name) was excellent and everyone spoke English which was helpful. She even gift wrapped our items and was the calligrapher so the names came out beautifully that she wrote. Tourists, make sure you bring your passport so you can get the tax refund when you leave the country. It was a special experience and we were able to purchase souvenirs which will last a long time and remind us of our time in Paris. Merci!

Great store and amazing staff. They really know how to take care of their customers. I bought something for my wife and they were so considerate to help me choosing and make the experience memorable.

The visit was worth the line (be there early as it gets very busy). Mary helped us and she made it a wonderful experience. She took the time to show the products to us and also she explained a good bit of the history of the brand. It was a really nice experience and my wife is happy with the products she got 😊

Long queue better to be their early , but they are organized .. they do have a variety of customized lip balms , hair combs and perfumes with nice packaging. Prices varies of the items.

Ok TikTok you did your thing! In a real way. The lines for Officine Universelle Buly are seriously outrageous. I told my Mom I wanted to stop in for a personalized lip balm and comb but had no idea we'd arrive to a 90 minute wait just to walk into the store. Absolutely wild! What's even more wild, is little miss impatient (hi! It's me!) stood there because I wasn't leaving France without my engraved curly hair comb and my monogramed lip balm ;) I also picked up a special little gift for a friend and my Mom purchased a couple of balms for my sister and my brothers girlfriend. The experience was lovely once in, and moves swiftly after decisions are made. They didn't have the lighter curly hair comb I originally wanted so I opted for tortoise which the associate said she prefers over the other because the gold engraving stands out more. You have two choices for lip balm cases, ivory or black and a plethora of options for leather exterior where the monogramming is placed and pouches. All of our items turned out well. I'd recommend if you can stand the wait time. The gifts are very sweet and I can't stand a "souvenir", that just screams tacky! Beautiful store, gorgeous product line.

Yes, I was influenced by tiktok. I thought this was a cute souvenir to get from Paris. It's bougie af, but it's Paris.... So you know, when in Rome. So we get to the counter and wait because there are customers being helped. I didn't see the lip balm containers out anywhere. There was a display of combs, tooth brushes and a lot of fragrances. When the customers ahead of us left, the girl working was nice and welcomed us. I told her I was looking for the lip balms and she pulled out the palette. I chose the color of the container and what I wanted the container to say and she had me write my name down. She told us to come back in 30 mins and also informed us that if we spent over 100 euro, we would qualify for tax free. You don't have to tell me twice. When we came back, I chose a little soft slip bag to put my lip balm in and they packaged it up so nicely. It was beautiful and for $40, I didn't think it was too expensive. It was definitely a nice gift to myself haha.

Cool hand customizations of trinkets and gifts.. the down side is the extremely long wait outside.. I can't down rate them for the wait. Scaling up to serve more clients might compromise their unique quality.

Great service !! Quality products and such a fun experience ! If you are in Paris try to make an appointment because they get busy.

I came in here recently just wanting to browse, but ended to making an impulse purchase. This shop came highly recommended to me by our tour guide, the real Emily in Paris, so I was curious to see what the fuss was about. The shop itself is absolutely beautiful. Full of neat things to look at, there's something on every shelf that catches your eye. The shop people working the day I visited were extremely nice and friendly. They were also patient with me as I tried to communicate what I wanted in French. Embossing and engraving takes 5 minutes, and engraving adds 5€ to your bill. There's a calligrapher on hand that can add some flair to your gift's gift tag. Beautiful products and I will definitely be a repeat customer!

On a trip with my girls to Paris, this was at the top of their to-do list. I did not expect to enjoy the experience as I do not use perfume. Each of us purchased perfume, body oil, and lotion. We got there before they opened and a little line started developing about 10 minutes before they open. Once we were in the store, we each got our own gracious associate. Despite the growing line, we were not rushed. We felt very welcomed. Each of our items were personalized by a professional scribe. I wish I did my research in advance. I would have purchased hairbrushes and razors as gifts. My tips would be to check out their website and familiarize yourself with their products. A handful of individuals had placed their orders in advance. An option if you despise lines. Next, plan to arrive early (I don't know if as the day goes on, the line subsides).

Professional, kind help and luxury products. So pleasant to visit the store! Looking forward to going again someday.

- Candle in CAMPAGNE D'ITALIE scent - Bottle lotion in Lichen D'ecosse Parfum De Peau The store is steeping in tradition and the ornate EVERYTHING is quite intimidating.. but the staff were exceptionally helpful to a total novice in Europe!

I visited the location 6 Rue Bonaparte in Paris yesterday. The young lady that attended the line was very polite and informative. The sales associate that processed my order was very helpful and kind.

Hello! My friends and I came here last weekend and we were very excited to make some purchases-- both for ourselves and for family back home. We got there at 11am on the dot, which is what the sign outside the door said were the correct hours of operation. When we got there, a worker walked up and told us it opened at 12, totally fine and not an issue. We decided to go do the rest of our shopping and come back. We come back at 5:20, and there is a line out the door. There were two people in front of us. A worker with terrible hair and big ugly glasses comes outside and informed us that they close at 5:45 and we will likely not get into the store. We were very confused and told her about how we were here first thing in the morning and were very excited to get our loved ones little goodies, and said we would wait in line. Keep in mind, only two people ahead of us and 25 minutes until "close". The very kind security guard also told us to stay in line. 20 minutes pass by, and the two in front of us have been let in and MANY people have come out. During this time, Ms. Bad Hair comes out multiple times and is so RUDE to us, at one point aggressively gesturing to my friend that we need to be in a single file line... on the street..... Even the security guard was sick and tired of her nonsense at this point and rolled his eyes at her and apologized to us. After what was her very obviously running out the clock, she comes out at 5:47pm and tells us we can go inside the store to look and cannot buy anything. We go inside and tell the other ladies it's our last day in Paris, we were really looking forward to this/have been in line, and if they can accommodate us in anyway. They were also rude! The business missed out on a lot of money. Very bad service from everyone but the security guard-- he needs a raise just for his kindness. A 0/10 experience from a place that was one of the main things we had on our itinerary, Officine Universelle Buly is a renowned Parisian staple that needs to hire much better people or else they run the risk of ruining their reputation.

Beautiful well crafted soaps, decadent perfumes and stylized products. Bought myself brush my scalp loves and many personalized gifts for family. They loved their personalized embossing lip balm tins.

One of the most beautiful stores I visited in Paris -you can see why they have been around since 1803! Just walking in felt like an oasis from the chaos of the city - classical music complimented and look & feel of the space. I almost felt like I had entered a time machine and had stepped back in time. Definitely had the feel of an old school parfumerie. The employees were chic, warm & welcoming. I loved all the details, thought & care that went into the packaging. A lot of the purchases are customizable and can be monogrammed on site. An on-site calligrapher wrote the most beautiful name card for mom, included with purchase. It's easy to spend way too many Euros in this place...but absolutely worth a visit when in Paris!!

I waited years to visit this beautiful store. The staff was so helpful and I left with a wonderful smelling lotion.

This a a REAL old-school Parisian "pharmacie". The brand started (I think) in the early 1800's and it died out for a bit but in recent years the name has been revived and they could not have done a better job. Walk in and this is really like an old apothecary. With wooden cabinets, marble counter tops, bottles and vials of perfumes, natural oils and powders, Maison Buly published a "New Atlas of Beauty" where it details the medicinal and curative properties of things like Neem leaves from India or Argan oil or Betontite clay. And then it's up to you to decide what you need because, let's face it, everyone's skin is as individual as you are. And you can buy the powders and oils that you need to make your masks here, along with their combs, brushes, toothpastes and flavored dental floss. Their perfumes are very popular and many of them when I came were sold out particularly the Rose de Damas and the Mexican Heliotrope. I bought some of their apple and orange toothpastes and a few vials of the natural oils and they have been very useful and fun to use. The service is very attentive and friendly. While it's not cheap, if something works, stick to it.

I've shopped at this store in years past. After receiving some high-profile press, I think it's having a "moment", which it deserves! The shop is LOVELY. The staff is so helpful and every purchase is made special whether you are spending 22 euros or 222 euros. If bringing many of their products home to California were easier, I'd bring home the toothpaste, the nail polish, the mouthwash and some candles. Men love this shop!