Officine Universelle Buly 1803

Be in mind the Que is time consuming (45 mins-1 hour). The woman controlling the Que made it obvious that she was tired of her job. I wanted to buy 3 types of combs, the same lady controlling the line showed a photo on which one they have (only 2 out of 3 combs was available so while waiting I ordered one on their website. When I entered it turns out the one I ordered was available. If only she had let us know properly, i would have wait and not order online because now I have to wait for it to arrive, hoping it will be on time before Christmas ! Despite all that, the lady helping me was very kind and apologized on behalf of her colleague not giving proper information. Quality of these combs were fantastic! Very friendly prices!

Vintage style perfume store, have a selection of unique scent. They do offer free handwriting name sticker for your perfume, it felt more personalised. Prices are all shown on the shelf. Amazing staff as they give you your own personal space and time to try out each scent, ready to help when needed.

Very lovely place ! Love the service here. They all are very patient and welcoming. Take your time to choose and test out any fragrances of body oil / perfume . They were mistaken that they miss out a products we purchase and chase a few blocks and give it to us but at the end was just misunderstanding. Really touching of this kind of service ! 10/10 🙏🏻👍🏻 P/s: the waits might take a little longer. But worth it 😉

Come before 5:30pm if you want to personalise your comb. I came for the 2nd time, i queued up because I went to the bigger store and I got a comb I wasn’t happy with. I queued about 30/40 mins and I was greeted by Yul inside. He was very welcoming and friendly. I explained to him about my bad experience in the bigger store, and he was very apologetic. He got my comb engraved and wrapped so nicely. He let me choose which colour pouch i want for my comb (which the other store didn’t let me choose and also gave me a pouch too big for my comb). He was very patient and made my experience there worthwhile. I also explained to him how i got the wrong receipt at the bigger store and how I felt rushed. He ensured that I do not experience this again. I will be coming back to this store next time I visit. Thank you Yul!

Beautiful place and a great experience!! I was amazed by the products and bought the lip balm for me and my mom!! All the staff are very friendly and thoughtful, especially Vinicius! Next time in Paris I'll definitely come back!

the place was beautiful!! the staff was so kind and amazing. i got 3 combs and a brush with engravings and it was very fast process and they did it with so much care. there was perfume and lipstick and combs and brushes, a girls dream!! only thing is the line was a little long, i went on a wednesday at 1pm and waited an hour outside, and spent about 30 min inside. be prepared for a line it got very long, but SO worth it!!

Top tier experience - from Carol’s warm greeting & conversation to the selection & engraving of a few select brushes, this place is charming, quaint & memorable. We learned about the rich history of the store and their products. They beautifully inscribe your comb / brush and package it elegantly making it a perfect gift for someone special.

Shady experience. We picked up three items here yesterday in a rush before leaving Paris. Everything was packaged neatly, and since they were gifts, we intended on keeping the original bag sealed. The staff even took a photo of all the contents, which made us feel confident everything was included. I confirmed this with them before leaving. However, once we got home, we realized a personalized brush was missing. When we called the store, they brushed us off and just gave us customer service email. After waiting an hour and a half in the store and spending a significant amount of money, this was deeply disappointing.