Jack Hartzman
Google
Pour House was one of my favorite restaurants in DTCrown for years. Today, a few BNI colleagues of mine joined me at PH at my recommendation, and it was a disaster.
1pm, 2 tables were seated, the place was empty. 45 mins to get Taco's, the server was nowhere to be found.
Food finally came out, and after a few minutes, I noticed my green salsa was acidic (spoiled), and I quietly told the server. When she came back 10 minutes later, I was told it wasn't spoiled, it just sat in the window too long. A few minutes later, one of my friends noticed his pickles were also spoiled.
Again, I approached the server quietly and professionally.
Another server came back to the table 10-15 minutes later, and gave us 2 $7 gift cards and an apology.
Good grief, Charlie Brown. Really.
The food looked good, but that's about where our good experience ended.
Incredibly disappointing.