Becca S
Google
*kindly note this Olde City Cheesesteaks location is really for take out/delivery, located on amsterdam ave bwn 69th and 70th (across from H Mart)
Customer Service: 5
Food Taste + Quality: 5
Menu Selection: 4
I have ordered from this Olde City location thrice, however the first two times were within their first 2 weeks of opening so I waited until now to review. This is a great grab and go/delivery alternative to Wonder, at much higher quality.
The first time I ordered just aioli garlic fries to try the place out. they were hot, tasty, and a generous portion- just what I was craving coming home late.
I then tried their special cheesesteak w brocolli and provolone which was also good and ordered chicken tenders for a friend.
I tried my friend's chicken tenders and they were great so ordered those for my 3rd visit. They usually come 4 large tenders to an order with a sauce of your choice. A testament to their taste- I ate 2 and saved 2 for the next day and a family member visiting got to them before I did, and then asked where they were from to order more!
I appreciate being able to have a selection of sauces to choose from and the portion size for the sauce is a larger cup than most places.
The first time I ordered the tenders for my friend they had been sliced into- but that has not happened since and those tenders were especially large. It was their initial opening period and my guess is they did that to ensure the chicken was thoroughly cooked. The tenders were still hot and not dry.
For ordering: you can either order online or in store at one of the two large digital tablets - luddites fear not- each time I have visited, I was warmly greeted by a staff member I now know to be named Justine who offered assistance and to let her know abt any questions regarding the menu or ordering.
For customer service: there was a mistake with one of my first orders. I submitted a form on the website and was contacted that evening. It was handled promptly and professionally.
I would probably give them 4 stars if not for the exceptional service and their first month open, what would really be lovely to see on the menu salads or a side vegetable as the other Olde City locations have. Hoping they're able to expand their menu as they establish their roots but wishing this business success!
