Ole & Steen

I recently visited Ole & Steen - Charing Cross Road and had a great experience. The place is cozy and welcoming — perfect whether you want to relax on your own with a coffee or spend time with friends. A special thank you to Nadia and Yunus — they are incredibly kind, friendly, and attentive. The service was truly outstanding: fast, professional, and delivered with genuine warmth. They made me feel very welcome and created a really positive atmosphere. Highly recommend this location!

Super fresh and delicious pastries, especially the Socials and the cinnamon pastries. The "Cinnamon Social Gelato" was delicious as well, even if it was slightly too sweet. ​We also enjoyed hot beverages, and we all liked them. There is a nice selection, not as big as Starbucks but definitely as good as theirs. Due to its location, it can get very busy, but we managed to find a seat quite quickly. The atmosphere is okay for what it is, but the tables are quite close together. The staff was very polite and cleaned the tables frequently.

It’s a great place to sit and get some work done, with seating across two floors. When I visited, they had croissants that they’d just started making and were selling at a special price of only £1–£2. Super cheap and totally worth it.

Basically going round to almost every branch at this point. Always reliable to have some good coffee and sweet treats. This branch specifically is a great location with almost entirely glass walls so a people watchers dream. Pretty busy and loud though so if you're looking for a bustling spot to have a moment alone or a catch up with another.

The Pumpkin Spice Latte was absolutely delicious and the perfect seasonal treat. I had such a wonderful time catching up and sharing laughs with my friends today. It was the ideal way to enjoy the cozy vibes and great company!

HIGHLY recommend!! Went here twice today for two cappuccinos which were very delicious. This is a very spacious cafe with two floors. Featured in image: cappuccino in to go cup

We were in the area and were Walking down so popped in to see What we could try The server was approachable And answered questions We asked But when we asked about signing up for Loyalty card he didn’t help in any way. We just tried 2 cardamom buns As they were not very large We had to order 2 We did ask about eating in But there was a charge So we just decided to takeaway. The buns were flavoursome But very hard We feel that they can improve The quality maybe if it was a little Warmer. Overall £4 for 2 hard buns Felt not such a good deal But we would still pop by Maybe a different branch To try more of the menu As we felt uncomfortable at this one. Still, Best wishes to everyone at Ole & Steen ✨

I visited your café recently and was served by Yunus. He was outstanding, friendly, generous and attentive. The food was great, but his service made the experience even better. Please pass along my thanks to him for making my visit so enjoyable!