John C.
Google
I have been coming here 1x a week or once every 2 weeks for more than a year; the staff know me by name — hey guys!
Everything at Olia is prepared to order. It’s always fresh, always delicious, healthier than many other options; and, even when they are in the weeds with orders, they always provide service with a smile.
Yesterday, during one of my frequent visits I personally witnessed a displeased customer become extremely rude and argumentative — rude enough for me (someone with years of experience in the food service industry waiting tables and bartending) to comment on.
Dear Hannah,
I was the guy in the blue shirt behind you. Aside from your desire to drink hot boba in August, I — along with the crew at Olia — wish you well. I hope you were just having a bad day. I patiently watched as you belittled the owner on the finer points of hot boba tea, plastic vs paper cups and not being able to use the boba straw (that you took with you anyway…?). I’m also sorry you spilled your “overly milky” match latte. She really did you a favor trying to dissuade your personal choice to use plastic cups (intended for cold drinks) for hot beverages — girl, we ALL know that’s not good for you.
Lessons for Hannah:
- We could all use more kindness in the world.
- Immediately cease with hot liquids in plastic cups.
- You don’t have to be rude.
- Someone is always watching you.
- I recommend the Taro flavor (iced of course), the first sip bursts with creamy rich Taro flavor and the gentle texture of warm boba. My sister is newly addicted and we get one together at any opportunity.