Shannon
Yelp
My husband and I went to this location on Sunday, 9/14, with family members. Everyone wanted to try the endless pasta.
I'm not sure what happened but I don't think it's supposed to go like this. It was almost 30 minutes before the soup, salad, and breadsticks came out. My soup was chicken and gnocchi. It was jusr barely warm, there was little chicken to be found in the bowl, and zero gnocchi made it to the party. We were all hungry so yes, I ate and didn't complain.
Our pasta came out just minutes later. Mine was room temperature. Admittedly, the restaurant was a bit warm, but, even the lukewarm soup was hotter than the pasta. Not wanting to delay things further, I ate it. The creamy mushroom sauce was good, just not hot enough. My husband had the same experience.
He ordered two strawberry limoncello margaritas, one for him and his sister. He agreed to pay extra for Patron. The drinks, when they came out, were small and pink and pretty. But... They were mostly ice cubes, and they had almost no flavor. Or alcohol, for that matter. I'm not sure what the flavor was; it was just sweet, and not a hint of either liquor could be tasted. I am assuming they forgot to put it in. Glad I didn't ask for one.
Refills on the endless pasta were TINY. I can't complain about the actual pasta - the texture was perfect. But you'd think most people going for an endless meal of pasta are probably there to eat, right? I only got one refill because of the time it could take to have it delivered to the table.
Paying the bill was difficult. We had a split ticket, just two ways. Not a difficult order, either. Yet, the payment tablet system couldn't split it even after the server updated it.
We were charged for 3 margaritas. We only had two. That was adjusted by the server, however. I feel like those were a waste of money anyway - so I'm glad I checked the bill before we paid. $25 for two counterfeit margaritas felt like a ripoff.
As for complaining to management: We were with family and didn't want to make anyone uncomfortable with something like that. But, the experience was subpar. Poor enough for me to write this review. With the tip we paid $72.00 for something that may have been worth half that amount at best. I am completely aware that Olive Garden is not fine dining. But the food is usually pretty good. I think in this case they missed a lot of the really simple stuff that would have made this meal a lot better.