Althea Haynes
Google
Attempted to book a tasting party with at Olive T. Twist it did not go well, the owner Andrea was very rude and unprofessional. I spoke to the store back in July regarding their tasting events, Andrea and I spoke about the details for the event but never advised on when the money was due. I tried to explain to Andrea that I was in the hospital as an outpatient due to a bad dog bite and I had to do the rabies shots treatments and therapy because I lost feel in my fingers. Owner did not care, she stated rules are rules and if anyone heard that she bent the rules for me she has to do it for others and the money for the entire party is due in 2 days (not mentioned to me during the first initial planning). I inquired why she did not due a curtesy call just to see where we stood at in the planning of the tasting party, her response was "that is not her responsibility it is mine". So, I advised to her that doctors offices call to see if patients will be showing up for their appointments, event spaces call to follow up etc so what makes her different. Customer Service goes a long way! but the more I talked the more she did not listen or care. We were really looking forward in attending. I rented a van and made flyers for FaceBook friends to attend. I wanted to give my patients/clients the experience of selecting authentic and holistic products......I am a holistic doctor. I was also looking to celebrate my birthday at the store with one of their cooking classes, after how I was spoken and treated I would never! This experience was the worse!
To sum it up I will never do business with Andrea store again!