Tracey H.
Yelp
Food - palatable, Ambiance - adequate, Service - abysmal.
My experience at Omars was not a pleasant one. I was refused a table change when a similar table became available, as I was uncomfortable at the one I was at and told the server as much. An attempt was made to assuage my discomfort and when I told the server that I was still uncomfortable, it fell on deaf ears.
I never raised my voice, nor was I rude towards the server, however, mid dining, we got a new server.
While mid dining, during our appetizer course, we were offered a new table by the hostess, at which point I declined because I didn't want to disrupt my guest with moving tables mid meal. This was not the point to offer a table change, that was prior to my meal arriving.
All the while, the manager or owner, not certain of his role, never came over to our table to see how we were doing. Near the end of our meal during the desert, the manager or owner finally found a google map to our table and asked my guest how everything was going. When I conveyed my dissatisfaction with my overall experience, he said, "Ok, Thank you" and walked away. I was flabbergasted and gobsmacked by this reaction. No 'I'm sorry you are not having a good evening', NOTHING.
I was not looking for any recompense whatsoever, just acknowledgement from the person who should be more concerned with their patrons enjoyment and experience at their establishment.
I don't want to say it was racism that I experienced, but it was a very close adjacent. This was my first time at this establishment, as well as my last.