Omni Hotel at the Battery Atlanta

From the moment I walked in, the Omni Atlanta impressed me with its warm hospitality and upscale atmosphere. The lobby is beautiful and welcoming, and the check-in process was quick and seamless. My room was spotless, spacious, and had a stunning view of the city skyline — the perfect balance of comfort and style. The location is unbeatable, with direct access to attractions, dining, and entertainment. Every staff member I encountered was professional, friendly, and genuinely eager to help. The amenities — from the fitness center to the on-site dining — exceeded expectations, and the breakfast buffet was outstanding. Whether for business or leisure, Omni Atlanta delivers an exceptional stay. I’ll definitely be returning.

Overall Experience: The Omni at The Battery is a beautiful hotel in a fantastic location. While the standard room was on the smaller side, it still felt spacious enough for our needs. The hotel grounds were beautifully maintained and had a luxurious feel. Rooms & Value: The rooms were nice, but in my opinion, not quite worth the $500 per night price tag. The location and property does help a lot though! Staff & Service: The hotel staff were outstanding—professional, well-trained, and incredibly helpful throughout our stay. Location & Amenities: One of the best parts of the stay was the unbeatable location. The property opens right out onto the turf area and is just steps from the ballpark. The pool offers a great view, although it's fairly small. Atmosphere: The energy on game day was amazing! Everyone, including the staff, was decked out in Braves gear, which was a fun surprise.

I had a wonderful stay at the Omni Hotel at the Battery Atlanta! The atmosphere was very cool and comfortable. The staff were incredibly accommodating, especially when it came to helping me with my dog ❄️🐾. ||The room had an spectacular view; the windows go from floor to ceiling, overlooking the stadium and the pool. Overall, I felt very well taken care of and truly enjoyed my time here. Highly recommend!

The staff at The Omni at the battery are very professional and so accommodating. A company we are affiliated with had booked a block of rooms that we were told we had a reservation with, however in fact our names were not included. After an extraordinary effort on their part, the staff was able to get the substantial discount for us at checkout. Every aspect of this facility is exceptional, and I look forward to our next visit!

Amazing hotel, location, staff and overall experience! The staff was so sweet with him at check in. Splurged and stayed here to celebrate our baseball obsessed son. Got upgraded to a view of the ballpark and they sent up a little dessert tray for him. He felt like a little king! The only way to stay if you are seeing multiple games, so convenient to the park. Tons to see, do and eat at Battery Park. He played for hours and hours with the other kids in the grassy area. We loved the pool and the gym, would stay again in a heartbeat!

Well...Here we go...the Good and Bad.||Our group of eight booked a July 4th stay at the Omni for 2 nights and threw in a Braves game.|A good time was had by all.||My wife and I arrived a day early and stayed at the Hampton Suites for the night, doing some Atlanta sight-seeing. This hotel is a block from the Omni/ Braves ballpark, and is also quite convenient to the Battery as a whole. A "bridge" to the Battery allows access without having to cross any streets.||Arrival at the Omni was uneventful and Valet / Bellmen were on their game. Valet charge was $58 per night. Regardless, they parked our car outside, instead of the garage. Check-n was a bit slow, but it was a holiday weekend.||Location of the hotel was great! One can access the ballpark just steps from the Omni and the Battery shops/ eateries were close and fun. |Elevators were only accessible via room card and this was frequently problematic. Buffet breakfast was $28 pp||My main issue(other than overall lack of value) is with a reservation that should have been $300 less than what was charged to my credit card. I had a lower cost confirmation, but the hotel clerk mixed up our reservation with someone else in the group. However, having a reservation made by a second party, Omni customer service would not agree. ||In short , the Hampton Suites, ( where we stayed the first night ) would have been a better option for us and would have saved $800 for the stay. Rooms were equal in size and amenities. At the Hampton, parking is free and they provided a free breakfast.|The Omni does have a small restaurant with two bars.||If you can stay at the Omni on the "Corporate Dime", it's a nice hotel. However, at $600 a night for a $200 room... it's not for me.

From the moment I booked my stay, I knew I had made an excellent choice. The reservation representative was both friendly and highly professional, setting the tone for what would be an exceptional experience. Upon arrival, the hotel staff proved to be remarkably accommodating and attentive; communicating with me via text throughout the day, which helped me a lot as I was traveling with my son and our pet. Despite my late check-in, everything felt seamless, right down to the gentleman at valet who welcomed us with genuine warmth. The room itself and its amazing view were nothing short of spectacular. When my dog had a minor mishap, the staff handled it with such understanding and efficiency that it truly underscored their commitment to guest comfort. All in all, the Omni exceeded every expectation. Going forward, whenever my travels bring me to Georgia, even if it is only for one day, the Omni will be my hotel of choice, without question.

The staff is the best staff at any hotel I have stayed there. Extremely helpful and friendly. Room was clean, view was awesome. Restaurant was great. This is the best hotel I have ever stayed at. Nothing compares to it. They give you an elite experience, just like the Atlanta braves give fans an elite experience.

Very clean and good customer service. Beautiful location and fast vallet service. A good hotel for traveling

Nice property located among a host of places to party. Great pool. Nice rooms. 3+ bars and a restaurant.

What a lovely hotel in a very convenient location. Staff was professional, friendly, and capable. Hotel is clean and room was very clean and ample in space, including the bathroom. View was over the shopping/eating/entertainment area of the Battery and had a view of the field. Got to watch some batting practice on a Sunday morning. A+ stay.

The rooftop pool is one of my favorite places to be. The views are amazing from the pool. There are places to play games. And you can watch the Braves play for here. Drinks are my favorite. The bar menu is truly a basic one with limited options but if you like bar food, it won't be too hard to find something you like

Had a great New Years Eve celebration at the Omni Hotel! It was my first time at the Battery and I loved the whole place. Great restaurants in a very walkable, enjoyable environment. Fireworks in the Braves stadium were ever so close on the Omni 5th floor pool deck next to a gorgeous fire pit. The champagne was a lovely touch provided by the hotel. We also had a great bird's eye view of the entertainment below in the Battery. The hotel also offered mimosas and Bloody Mary's in the lobby. Shout out to Will for doing a great job mixing those for us. Loved the cranberry and champagne variation! Parking was $44 a day and not validated. Beware! Service was quick and everyone in the entire was friendly and helpful. Omar really helped us out well at check-in

Reserved hotel through 3rd party for 7/20. My birthday celebration. My husband travels work. I called the hotel to see if I could change date, due to the Microsoft outage, which my husband was stuck in CA no airline. Hotel told me to call 3rd party, I did. They contacted hotel and said I could not change the date. Reservation in my husband name. My son took me to hotel, who happened to have same name as his dad. Fortunately, he used his ID because clerk said she had to see ID that made reservation. Other than that I would have room. Got to room two bugs on bed, I ask for housekeeping to have bed remade. Housekeeping came to door and handed sheets to me. I explained, I'm it's her job to make bed. There were penis shape confetti on floor of room and patio. As much as this room cost game night, I would expect A+ service for the amount of money they charge. Instead I rate a D

Made reservation was for my birthday, my husband travels for work. On July 20 my husband was stuck in CA, due to Microsoft outage. I called the day before and day of to explore situation. They told me I could not change date. The reservation was in my husband name, had to have my son with same name drop me off and he had to show ID. The lady said without ID, I wouldn't be able to check in SAD!! I get to room, two black bugs on my bed and apparently the person had before me, had penis confetti on floor and all over balcony. I requested my bed to be changed (scared bugs are in bed). Housekeeping at door was handing me sheets to change my own bed, NOOOOO I told that's her job. Woke up next morning TV wouldn't turn on, called front desk and they did not answer four calls, after 5th call I told them nevermind "we're checking out". For the amount of money this Omni Hotel charged......ridiculous service, especially HOUSEKEEPING!

Parking costs $50 a night on top of the room price for guests. Outrageous, since it's located on all sides by nothing but miles and miles of parking lots.

Such a pretty hotel! I really like Omni hotels but really loved this location. It's seconds away from Truist Park and lots of restaurants and bars! The rooms were clean and pretty. Staff was very kind. Looking forward to visiting again!

This review is for the restaurant downstairs. Met a friend here while I was at The Battery. Bar staff is very friendly. I ordered a French 75 and the burger. Everything was delicious.

Such a fun hotel! It is in a perfect location- right at Truist Park (hence the theme of the rooms), restaurants/desserts/bars in walking distance and a close drive to shops. We enjoyed dinner at the hotel restaurant and the atmosphere in and around the property. Hotel was clean and would definitely stay here again!

I was super excited for our upcoming stay at this hotel. Unfortunately, we are located in Florida and have a current hurricane arriving within the next hours/days. I called the hotel to ask if I could please have an extra few hours past the cancellation policy to try to determine the location of the hurricane and if my family and I can travel safety to The Battery, I do not want to cancel, I just want to make sure we can travel safety. I was told "Omni is not doing anything for its Florida properties, so they're not going to do anything for it's Georgia properties." I was told if I do not cancel by tomorrow at noon and I'm unable to attend because of the hurricane I would forfeit $700. I understand Omni's cancellation policy, I was aware when I booked. However, I find it extremely disappointing that there was zero regard to safe travel for individuals who are experiencing extreme weather related circumstances.

Current sit at 2:08pm... pool barTender can't be "bothered" to make a frozen White Russian cause she doesn't have cream... bar back standing 2 feet from her on his phone.... WE ARE THE ONLY PEOPLE HERE.... $4000 for the weekend, can't get a drink.... Wowwwwww

My friend and I celebrated 50 years of friendship by staying a night at the Omni and attending Braves vs Cardinals game -the staff is beyond words -thank you to Omar and Mari who surprised us with chocolates a bottle of wine and friendship bracelets with a personal note -wow is all we can say -ABOVE and BEYOND -just made an Omni customer for life -thank you to everyone for such a memorable stay. Kim and Mary

My company recently hosted our sales meeting at the Omni. The rooms are nicely appointed and the staff is exceptional. Some of the rooms overlook the ballpark so you can see the Braves play! Very cool. I found the food and service to be incredible throughout our many events. Kim, Javier, Uma, and Chris are simply amazing!! The staff loves their jobs and it's easy to tell. The hotel is beautifully decorated and has a baseball themed store inside. The bar/coffee shop area is nice as well and has a selection of alcoholic drinks, teas, coffee, etc. I would stay here again!

Pricey but memorable. The Omni cost us 1,500 for two nights not including the food, valet, Wi-Fi, etc. however, the view was unbeatable. We got all of our braves action without dealing with the crowds. The bars at the hotel are amazing with fun cocktails and quick bartenders. Being so close to the battery leaves so many options for entertainment and food making any day perfect. There is a pool located on the 5th floor and it gets pretty busy but they have plenty of seating. The front desk was also very accommodating and we loved the pretzels and lemonade they had for Saturday's game. The only issue with this hotel is the noise but the battery is always that way. Luckily I was still able to sleep thanks to the wonderfully comfortable beds. Terrific stay for my boyfriends birthday weekend!

Love staying at this hotel while visiting Atlanta. Great location right in The Battery with lots of restaurant choices as well as a few drinking spots. The rooms are super modern and very cool inside. The hotel also has lots of great spaces to chill like a cool bar area and other open spots. The meetings rooms are plenty and the staff that works here is always super nice, friendly and accommodating. My favorite spot at this hotel besides the great rooms is the gym. This has to be one of the nicest hotel gyms I have been to equal to any upscale hotels. They have plenty of all exercise equipment treadmills, ellipticals, bikes, plus free weights lots of them, stationary exercise equipment, exercise balls, fresh filtered water and tons of space. Bottom line awesome hotel and easily a $500+ night in west coast and you can land a night here between $200-250 a night. Be forewarned on game night based on the fact the Omni is attached to the Braves stadium it gets really busy on game nights. So traffic getting in/out can be tricky as well as going to dinner in the Battery. Outside of that I would highly suggest this hotel to any Atlanta traveler or any locals wanting a night away from home.

I had really high hopes for this place. Considering the price per night it should've been quite a luxurious stay. After we checked in I found out why you pay so much, the view. Don't get me wrong, this is a very nice hotel! Very clean, good amenities, nice beds and for the most part the crossfire comforts. But I've stayed in many hotels that also offered all of those things. Granted, you didn't get a view of a professional baseball stadium! The place is nice, but for the $300 a night we paid I expected more. The rooms were just ok. There was nothing wrong with them. They were pretty comfortable if not a tad small. We couldn't find anywhere to get something we might've forgotten downstairs other than a fairly pitiful "shop". The entrance and lobby felt cold and without that "welcome" I expected. The proximity to the Braves stadium and The Battery was of course fantastic! And I really liked the valet parking! Those fellas that did the parking were very friendly and quick! Overall we had a really good time, but I guess for being twice as much as every one else charges I just expected more of a wow factor. I'd come back again just not at that price.

Rooms were decent, not 500$ a night nice though. Also multiple times had to wait 20+ minutes for my car at Valet which is also 60$/night. I will not be staying here again.

We love coming here to the bar when we visit The Battery because of its intimate feel and lack crowds and rowdiness at other establishments. Their menu has some interesting offerings. I chose two appetizers, the Seafood Chowder( similar to Brunswick stew but made with crabs) and the Warm House Potato Chips served with scallion dip. For my entree I had one of the tastiest chicken sandwiches ever, Buttermilk Fried Chicken Sandwich. Overall, this place is nicely decorated, food is great, and the staff is very friendly!

The best part of the Omni is the close proximity to the ballpark. Easy in and out, with great restaurants right outside the door. Housekeeping was awesome. That's it. Severely understaffed at pool and bar. No coffee in the mornings. Bar was so overwhelmed after the games, that the bartenders were unable to make a proper cocktail. Phone in room worked only half the time. Valet was overwhelmed at check in. On-site store was open once while we were there. Would probably stay there again, though our expectations of service will be lowered.

Amazing experience. I will never stay anywhere else. The experience of the braces game is the best. You can watch BP from the pool deck area. The access to the battery is worth every dime!!!

We called the hotel to ask about the parking. This rep on the phone CUT ME OFF every single word over the phone. Lol Will you listen then talk? Even red roof inn wont answer their customer this way. Btw guys! They have red parking next to the hotel Its FREE 1-3 hrs. Of course, the lady over the phone DID NOT explained to us

The hotel is lovely but some of the staff can ruin a good experience. My child has celiacs disease and cannot eat ar most restaurants so I requested a microwave. I emailed about 10 days in advance and requested via text when they texted me the day before our arrival. No microwave. Was told I'd be put on a list for one. 2nd night we are there a 15 year old w our group (not my child) walked to the lobby and asked for a microwave and got one! So I spoke to omar the next morning who informs me that "our group" had requested a lot of microwaves and they didn't have any but I was on a list to get one. He also informed me that is not a amenity they advertise that they provide. He was so rude and defensive despite his staff clearly screwing up. Not only did someone ask for one and get one before me, I spoke to 2 people in "our group" who said yes they had a microwave but didn't request one. Honestly, manage your guests better. I probably wouldn't have written a review but they requested a survey and omar again us emailing me saying our group was the problem. No, your management is the problem. We come to the area every year and will likely pick a new place to stay. Treat your customers better. ​​​​

This hotel has beautiful bones but that is about it. From the time we rolled up in our Uber until the time we called for our Uber and had to walk close to a mile to get the Uber it was nothing but issue after issue. Apparently on game days Uber isn't allowed to pick up from the hotel lobby/valet area. You have to walk close to a mile, up multiple stairs (in the summer heat with your luggage) to find the Uber pickup location. The staff is overwhelmed or simply they are rude and nasty. I will hold out hope for the overwhelmed suggestion as I would hope that the nasty behavior isn't the norm here. We arrived at 1:30pm on a Tuesday for a meeting that was to start at 2pm. Of course the rooms were not ready yet. We were told that check-in isn't until 3:00pm and we would receive a text when our room was ready. Totally unfriendly check-in guy wouldn't look us in the eyes or answer any direct questions. He was like a mean robot. We were advised that we had received an upgraded room so I asked to not be upgraded in hopes of getting the room we paid for immediately. Nope, the unfriendly guy who checked us in said we only got the upgrade because they are sold out. Whatever, nice way to make me feel like a valued guest. At this time I did ask for a late check out the next day. He said he would note it in the reservation (he didn't). Anyway, fast forward to 3:00pm. Rooms not ready (still) so my husband had the pleasure of sitting in the tiny lobby with everyone else who was waiting on their room. My meeting ended at 6PM. Still no text that our room was ready. Of course my husband had been asking every half hour starting at 3pm. I went down as soon as my meeting ended and inquired and FINALLY got a room. This took another 25 minutes to get the keys. Again, I asked for a late check out. She said she would need to ask her manager who was currently cleaning rooms (at 6pm). She said she would call me and let me know. I reminded her that check-in was way late so I would expect my request to be honored. We finally get to our room!!! 10 minutes to change for the game. Not only did we NOT receive an upgrade, the lights in the bathroom were out. We called for Engineering to come fix the lights while we were out to the baseball game. When we returned hours later, the lights were still not working. I called down again and inquired. They said they would send someone up immediately. Well 45 minutes later and us in bed, we get a knock at our door. Long story short, the light bulbs were ALL out! WTF?! Did housekeeping not realize this when they cleaned our room? We only had one towel in the room when we checked-in, and no lights. Never got a call about our request for a late checkout but as I was told, it was noted. At 11:00 on the day we are set to depart we get a knock on our door. Guess what???? No late checkout approved for us. This hotel has HORRIBLE customer service. It gets better though! Today I check my credit card statement to find an additional charge. I called the hotel to see what it was for and I was told it was for my valet and wifi usage. Mind you, we had no car and I was in meetings all afternoon on day one and my husband was in the lobby....neither of us used the in room wifi as we never really had a chance. Just another headache that we had to call and deal with. The hotel is in a great location as it's literally attached to the new baseball stadium. You walk out one door and across a small "quad" like area and there you are, the front entrance to the Sun Trust Park. The Omni has a great and fresh morning coffee/espresso at the bar on the 3rd floor. The gal who made my morning latte was the only friendly staff member we encountered while at the Omni. If this hotel doesn't get itself pulled together soon, they aren't going to make it. This is not at all what one would come to expect from a quality brand like Omni. PLEASE, YOU ARE RUINING THE OMNI BRAND. The Omni in Los Angeles to Nashville to NYC are amazing. This one is subpar to say the least. UGH! Travelers you have been warned. The service is unprofessional and cold. The rooms, while clean were missing towels as well as lighting and the mattresses don't have fitted sheets!!! They are using flat sheets that don't stay put:(....I feel like I could go on and on but why? Read some of the other reviews...obviously I am not the only one to have these issues. It seems to be an ongoing issue, not a one time occurrence.

Budget Hotel Masking as an Omni. This should not be listed as a 4-Star hotel but instead as a 3-Star hotel. The only redeeming quality is proximity to the Braves stadium. Once you get beyond that, here are some issues. Room: no robes, scratchy sheets, stain on duvet cover when we arrived. No minibar offering (empty fridge) or water or ability to buy water aside from room service. Room Service: 20 minute estimate turned into 50 minute breakfast delivery without an apology. Cold pancakes. Maple syrup isn't warmed up. No straws when provided cups with straws (I.e. iced coffee). Despite 24/7 advertised offering, a call down a 10:40pm resulted in no-answer and a scramble to find a chef on a Thursday night. Surrounding area: there should be a Starbucks here. It's shocking there isn't one within walking distance. There should also absolutely be a CVS or something to pick up odds and ends. With the exception of Yard House, nothing was available past 10pm except room service.

The hotel room was beautiful and spotless with an awesome view of the Atlanta Braves baseball field. Staff was friendly and attentive to my needs and the drinks at the bar were good. The restaurant food was a bit disappointing but the attentive staff made up for it. They also upgraded my room free of charge due to some complications with my previous room. A very unique place to stay indeed and the views of the baseball field and pool area were some of the coolest I've seen. There were no baseball games during the time I was staying but I imagine any big baseball fan would find this place a dream come true. The room also had really cool baseball-themed decorations.

Amazing service, very clean and stylish rooms. Great view o Braves stadium. Mitchell was so pleasant checking us in, full of information on the area. Very helpful. We will be back for a game and a room with a balcony.

Unfortunately I'll have to do my review here as they do not make it easy to review on their website. I purchased a Resort Pass to this Omni using ResortPass.com for Sunday Lawn Games and it was advertised as an Adult Only pass for $100 per person. We were highly dissatisfied to say the least. When we go there the pool was filled with Kids splashing and playing and there was only one lawn game available. When I complained to the Resort Pass ppl they said I should've ask the Hotel staff about it and that the hotel guess still had access to the pool. I would've been fine with it if it was in the fine print or if they even allowed us to select or opt in to bring our children. It specifically said Adult only and if I am paying $100 for Lawn Games to be available then why should I have to hunt down hotel staff to ask... we spent $200 for absolutely nothing! I will never return and will probably never use Resort Pass again.

Be careful booking with the Omni. Beware, and be aware! The Omni Hotel was nothing but a pain to us. We were traveling to Atlanta on Aug 31, 2019, and were looking for a good hotel in the area and the Omni seemed to fit the need. We booked it and then saw there was an additional parking charge of $45 per day. This was steep so we figured that we'd cancel. Unfortunately, since we booked through a third party company (booking.com), this became a nightmare. We got a cancellation number, but found that they still charged. The story is long and sordid, but it ended with us eating the $262 for no services rendered even though we had a cancellation number. Did I mention that this was during our evacuation during Hurricane Dorian? I hope the Omni Hotel, it's owners and mangers, take a long walk off a short pier!

If you want a hotel that is in The Battery right next to the stadium. I mean the hotel and stadium are with in a couple feet from each other so just park your car and head over to the hotel check in and then walk over to the game or grab food from one of the many restaurants then head over to the game. I didn't even go to the game and still had a great time.

You're paying for the location, which is fantastic if you're in town for baseball. Outside of that, they're resting on their laurels and could do so much better. Wi-fi is horrible (to be generous), bar and restaurant service on the third floor equally bad. Strangely, the bar closes at 11 pm on a Saturday night after a busy game, but that's secondary to the really slow and disinterested service and missing meal. The pool bar is very nice and has a good view of the park. Those servers were great. I'll return due to the location and my Braves obsession, but this is ultimately currently disappointing at the price. Also note, no coffee shop on site, the beds were average and there's no marketplace of significance in the Battery. Plan on a short ride to a nearby Kroger if you need supplies.

We frequently stay at Omni hotels and had a great time at this hotel. We were here for a Braves game, and the location is obviously incredible for anything baseball. The decor was amazing, room was clean and fabulous and the view was off the chart. All of the staff were great, while we were only there for the night, we didn't run into any of the issues that other people mention. The front desk and bell staff were great. They don't have a takeaway option for coffee in the morning, but the restaurant staff warmly accommodated us and packed us coffee and juice to go when our scheduling needs made it impossible to sit down and eat. It was awesome and thoughtful of them to do that. That said, there were some issues that may reflect training gaps. The hotel was out of the cards used to order morning drinks (coffee, tea, etc) for select guest members. Whomever answered the phone didn't seem to know that they do complimentary pressing of clothes. Minor issues that were addressed, but are unusual based on experiences that we've had at other Omni hotels. One minor item about the room -- there isn't a place to put soap or washcloths in the shower. It's very pretty, but it needs a shelf. The Battery itself is weird. It's like a mall -- everything shuts down *early*. If you go to a night baseball game, be prepared to eat in stadium or leave a sandwich in your room, because nothing walkable is open.

If your in town for a game have fun and you get what you pay for. Great location for game and a nice room. If you expect anything else for a premium price for area you will be disappointed. Average food for premium price during three day stay. Asking for Late check out for noon vs 11 am?Where sold out, however the Omni site shows plenty of rooms direct cheaper than rate paid, integrity issues or staff trying to milk revenue? Forget status or common sense for a repeat customer. Yep we're sold out pay an extra night for 60 minutes. Well played. Know what your buying into. Please save the general manager response and fix your issues. I don't want a concession, I would prefer you work to make your next guest experience better, I will not return. Safe your cash for the next guest.

A must stay hotel!! Everything in one place . The kids will love & flip over the braves activity area outside the hotel . Enough said! Come see for yourself!! ATL home of the Braves.... So much to do , so much to see!!!

The worst customer service. We were checking in on a Sunday. The check in time on the desk said 2pm. We were told multiple times that our two rooms were unavailable. We went to the Braves game, arrived back at the hotel at 5pm to find out no rooms were available. Continued to check in with the hotel every 30 minutes. We were given a room around 6 that's wasn't completely clean. We were unable to to find any housekeeping staff. We notified the manager again and were made promises that the next morning Manuel the manager told us was false and we shouldn't have been promised anything. Finally getting our 2nd room around 730pm. After calling their corporate office today and speaking with the GM there doesn't seem to be a solution anytime soon. They are just willing to pay you off and send you on your way. P.S. Be careful with doors in the room. Our door handles fell off.

Total joke of a place. Arrived shortly after 3pm after a long day of travel to come see Zac Brown Band. I was anxiously awaiting taking a nap and having a refreshing shower before we ventured off to the stadium. Not the case. Upon checking in we were notified that no rooms were available. That's irritating but what really upset me was the response of "not sure" when we asked how long. That's all that was said "not sure" and no real apology. With no other options we decided to have a drink by the pool. When the bartenders were done doing their own shots they decide to help the people who have been at the bar first before even coming over to my wife and I. The DJ was terrible and was way too loud for such a small area. So we decided to leave. Took, no joke, 30 fucking minutes for the bartender to close my check. Not 30 minutes to notice me and close my check but 30 minutes after she noticed me. We finally got a room after 5pm so no real time to relax but only enough for a quick shower. The concert itself was awesome but after the concert more problems. The TV didn't work, the curtains were jammed and couldn't be closed so our room was lit up all night and the walls are paper thin so I heard the people next to us throwing up all night. DONT S *****Update***** Spoke with the hotel manager and she was kind enough to refund my money for the stay and offer me an upgrade on a future stay. I'm still not going to return but it's a nice offer. I really hope they see all of this feedback and make the needed adjustments. Otherwise it's going to be a beautiful abandoned building.

Will not see a Braves game without staying here. Perfect distance to the game, restaurants and bars. Clean rooms, lovely staff, amazing views. 5/5 on everything.

Terrible place. Made reservations well over 2 months ago and got there and they claimed to not have our reservation in their system. We are from out of town and ended up having to find last minute sleeping arrangements. As we were speaking to the manager, another customer came up as well with a similar situation. I will NEVER come back here.

It's good right now that everything's fresh and so clean. I hope the event planning team stays up to par along with the service. I will be looking forward to hosting and co-hosting some events here. The location cannot be beat. The one night I stayed, the beds were quite comfortable and rooms were nice. Will report back more in the future but still a little overpriced for the overall amenities.

Things started out bad with the front desk attempting to charge me for a room I already paid for at booking. When they finally listened to me instead of arguing it turned out they were looking at the wrong reservation. After that we had to wait three hours for a room even though we arrived at 3:20pm and check in was supposedly at 3:00pm. There was a lobby full of guests waiting for rooms and the only way to get a room key was to check to see if the room was available because the staff made no effort to reach out to guests. Once we finally got a room it wasn't cleaned properly and naturally the staff did not even remotely care. A hotel charging $400 a night should try harder to ensure their guests have at least a decent experience. Bottom line, only stay here if you really need to be adjacent to the Roxy or Suntrust Park otherwise it is more convenient to stay at a different hotel then take a cab/Uber/lyft to your destination. The staff and upper management do not take ownership of situations or actively work to resolve problems that are caused by their own lack of organization.

Overdue but our first time here late last year and we loved it and had a blast at the hotel. If you are sensitive to noise, stay in the even numbered rooms. Odd numbered rooms face The Battery. Loved the view of The Battery and Truist (SunTrust when we were there) Field. Keep in mind that there is no regular parking, only valet and that is at $38/night. This will be taken out of your incidental charges ($75/night, maximum $300?) that they hold on your card. You do get in/out privileges. Bonus is that you can text a number ahead of time to have your vehicle ready. My only complaint is their key cards. They would work intermittently and part of the problem was keeping them away from credit cards but there were still some problems even after. We were not the only ones with this problem as it was a talking point with others in the elevator (lol). At times, we were helping each other get to our floors. Talking to those in the elevator, most of people's problems were with the elevator. No issues with staff, Southern hospitality at its best even when we were doing something wrong. Look forward to the next visit here, hopefully without COVID restrictions and watch the Braves play again.

The rooms are clean and comfortable, the service at check in is superb, the pool is amazing and the location can't be beat, but the prices for food and drink is a little out of this world. I love that you can buy a day pass to the pool area and enjoy a daycation. Next time I won't get food or drinks there.

Location: 5/5 - This is an excellent location, walk-able to many bars & restaurants at The Battery. Room: 5/5 - The room was brand new & clean. The bed was very comfortable. Service: 5/5 - The staff was quick & friendly. Ambiance: 5/5

A plus service and beautiful hotel. They even drove me to a local Walgreens because I forgot my hair brush. Great food and a beautiful wine bar area. L Perfect location for walking out to battery park and seeing a Braves game.

I loved the large balconies on floor 16. Yes, there was some noise, but I expected that in order to be connected to the ballpark and Battery. You can valet and enjoy dining, shopping and a game. The price is a little high, but I thought it was worth it for the experience and service. Also really enjoyed room service! That is something I don't typically do, because I think the food ends up soggy or cold, but this was different. It was prompt and reasonably priced. I was in town for a girls weekend, but can't wait to come back with my husband and son. Rooms ending in 25 look directly onto the field, but other room have a partial view and face the battery. Just pack a sound machine for the little ones and you can enjoy people watching after they go to bed out on the patio. Fun spot for a get-away!

Came here for the Shark Tank tryouts, :-( never got a call back....bit the great news is that I found this beautiful hotel with great staff, clean bedrooms. My only complaint...loose the barn doors on the bathrooms, while your Customers use the bathroom they have to run the water since there is no blower motor or a solid door which wastes water which costs you money and doesn't sound Eco Friendly...just an idea. Very divers.

If you are a Braves fan, you will love this hotel. Location is fabulous. View is amazing . Decor is spot on. But, if you are looking for what you get at other Omni's, forget it. We have stayed in Nashville, Asheville, and Amelia Island Omnis and this place misses the mark. After Housekeeping came at 6 pm, I had to call twice and ask for towels and shampoo and conditioner. They didn't vacuum and our room obviously needed it. Getting a drink at the bar at the pool was a challenge to say the least. I love love love our view and if it wasn't for that, I'd never be back.

This experience was horrible for me and my guest! He paid $900.00 for this special day and we got a cold room, cheap food, horrible customer service. This was especially an issue because there couldn't have been more than 150 people between the ballroom and lobby bar. We were told it was an "open bar" only to be met with cheap wine options and one cheap vodka option (tito's) with no specialty drinks as part of the New Year's Eve package. The bartenders seemed offended as we asked what happened to the open bar. The one young white kid with dark slightly curly hair responded, "I just work here" all the while quoting ridiculous prices for drinks that should have been a part of our $900.00 eat and stay New Year's celebration. The band played music from the late 60s, 70s and some 80s, and simply catered to an older white crowd. My guest and I left the party before new years to visit a familiar club because we felt so uncomfortable with the entire experience after contemplating for four hours whether to stay or leave. Its not how we wanted to bring our new year's in. I would like at minimum a $600.00 refund for this horrible experience. Oh, almost forgot. At breakfast the crew ran out of coffee, not latte's coffee and took 30 minutes to make more. By this time we were done eating. Even the lady handing out receipts and getting signatures had bad things to say about the very hotel she worked for. Worse new year's experience ever, but mostly because of the $900.00 we paid with practically no service!