Omni Nashville Hotel

Hotel · Downtown

Omni Nashville Hotel

Hotel · Downtown

250 Rep. John Lewis Way S, Nashville, TN 37203

Highlights

Rooftop pool, spa, steakhouse, Southern dining, live music bar

250 Rep. John Lewis Way S, Nashville, TN 37203 Get directions

omnihotels.com

@omninashville

$$$

@goop

"Though this Downtown property is part of the massive Omni Hotel family (great if you’re traveling with kids and need all the comforts of a corporate-y resort, such as a pool, on-site restaurants, and a spa), it goes to great lengths to embrace the rich history of the city. For one, the hotel is within shouting distance of the Music City Center and attached to the Country Music Hall of Fame and Museum."

The Nashville Guide

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@cntraveler

Omni Nashville Hotel

"How did it strike you on arrival?An expansive lobby that seems to stretch every which way and is punctuated by couches and other seating areas. What’s the crowd like?The hotel is attached to the 2.1-million-square-foot Music City Center, making it one of the most desirable spots for convention and trade show attendees. But given that it's across the street from Bridgestone Arena, a lot of music lovers travel from far and wide to stay here and attend a concert (ditto to Predators fans). Tell us about the rooms.Omni's rooms have a sexy vibe—dark colors, bold patterns, and luxe materials are used throughout. Book a premier room or suite on floors 14 and above for superb views of downtown and the city skyline. We’re craving some deep, restorative sleep. They got us?Beds are like sleeping on a cloud. How about the little things, like a minibar, or shower goodies. Any of that worth a mention?There are typical amenities for a mid-tier to luxury hotel. How are the bathrooms?Bathrooms in the standard rooms are nothing to write home about, but suites have soaking tubs overlooking the city. Maybe the most important topic of all: Wi-Fi. What’s the word?Select Guest members (Omni's loyalty program) receive free Wi-Fi, otherwise it's $9.95 for the basic Internet package. What's room service like?The Omni has a couple different restaurants: Bongo Java coffee shop, Kitchen Notes restaurant, and Barlines, a steakhouse and honky tonk. The room service menu doesn't come from one specific restaurant, but pricing is on-par with the Kitchen Notes menu. That said, you're walking to distance to restaurants like Husk and Etch, so you may want to eat out. Staff: If you could award one a trophy, who gets it, and why?The valet staff does a great job for the amount of traffic that passes through the Omni on a daily basis. Anything we missed?The rooftop pool, only available to Omni guests, is worth a visit, even if it's not warm enough to don a bathing suit. The full-service Mokara Spa is one of the prettiest in Nashville, offering a full suite of services, in addition to yoga classes. What was most heartbreaking about your stay?Not having enough time to spend by the pool and in the spa. With the proximity to so many downtown mainstays, you'll be torn between really taking advantage of the hotel facilities and taking advantage of Music City's myriad attractions and restaurants. Bottom line: worth it, and why?Try to book the hotel when it's on the lower end of the price range—$269 to $329. During big events, rooms can start at $800, and due to its prime real estate in the heart of downtown, the hotel can get away with such price inflation." - Kristin Luna

https://www.cntraveler.com/hotels/nashville/omni-nashville-hotel

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How it is Liz

Google

The Omni Nashville is a beautiful hotel with a very elegant atmosphere. The lobby is spacious and glam, with cozy seating areas and a warm fireplace, a perfect place to relax or have a drink. The bar area is lively yet comfortable, ideal for unwinding after a long day of touring the city. The location is perfectly located within walking distance to the Country Hall of Fame and other great sites to see! I appreciated the complimentary cold water bottles at the front desk given throughout our stay. The valet team was also outstanding, even with a massive wedding going on, causing a really long line of cars. They were professional, kind, and incredibly accommodating. They prioritized hotel guests and helped us quickly when we were in a time crunch. Our room was comfortable and had a nice view, but I was surprised to see a traditional shower curtain instead of a glass enclosure, especially at over $600 a night. For a 5-star property with Omni’s reputation, I would expect more updated bathroom features to match the luxury standard elsewhere in the hotel. Overall, a wonderful stay with exceptional service and atmosphere. I'm just hoping to see some room upgrades soon to make it truly 5-star across the board.

mary perry

Google

The hotel was chosen due to its proximity to a conference venue. Check in was easy, no early check in available. However I was upgraded to a King suite with no additional cost after 2:00. The room was spacious, comfortable, clean, with coffee, fridge, microwave and large table. Staff pleasant and accommodating! There were at full capacity and did a great job! Because of full capacity, elevators were slow and hot water required running the shower for 10 minutes. Cost of hotel and fees were in-line with competition. Each evening a guest reception with adult beverage and snacks provided and breakfast included. This was a fantastic hotel.

kittykatkenny

Google

Hays Travel arranged the trip and they were wonderful, can't speak highly enough of the staff at the Crosby branch, nothing was too much trouble for them and we asked a lot of questions as our USA holiday was in 2 locations; New Orleans and Nashville. Both hotels were amazing, the flights good too. Although a lot of time on a plane Delta airlines were brilliant!||Our only negative from the whole experience was the additional USD 35.03 per room per night for OTA and taxes at the OMNI, which unfortunately we had not been made unaware of by Hays Travel. This meant an additional unexpected charge of almost USD 500. Had we been made aware of this we could have budgeted for it, we could also have taken advantage of the 'perks' included with it e.g., discount on entry to The Country Music Hall of Fame, free local and national calls, better WIFI and free boot sizing locally.||The location of the OMNI was perfect, The Country Music Hall of Fame can be accessed from within the Hotel. The staff very helpful, friendly and approachable, and the service great. The whole place was very clean and considering its location the nighttime was very quiet and the beds very comfortable. The ambiance everywhere was so good. Felt very safe and well looked after. The pool was a highlight for us as was the Pick (bar in the foyer).||Highly recommend the OMNI just be aware of the additional OTA and taxes.

nick0la0sp

Google

I stayed in Omni as it was a nominated hotel for my conference. I am very happy with my stay, but there was some small issues with cleanliness so I am afraid I have to provide feedback. |The hotel is lovely, in an amazing location in downtown Nashville. The staff are all very friendly and helpful. The bar and lounge are very nice, creating a really great social spot. The room had a nice view of the city. The bedsheets and bathroom all looked and felt very clean. |The only negative is that there were some obvious little omissions that made an impression. For example, the lamps on the desk and at bedside had a lot of dust that looked it had not been wiped for a while, it was becoming very visible. The wall of the shower had some black mould. By the way, I noticed that other reviews mentioned the same issues. I have stayed in many similar hotels around the world, and in the USA, and I must confess that in most of them I have not noticed such problems.|Overall excellent, but (if management is reading this) a little impovement in housekeeping would be helpful.

Sue Spigler

Google

We stayed at the Nashville omni for 3 nights. Our room overlooked the city and was beautiful. Very clean. From valet parking attendant, front desk attendant to bell hops could not have been any nicer or helpful. They were the best! The coffee shop in the hotel really took care of us each morning. We ate one evening at the Bob's steak and chop house on the premises. Our waitress, Ashley was the best. We got the Maryland crab cakes and a ribeye both delicious. We also ate at the Barlines (a pub) on premises which was good. There was not a single complaint about this Omni. As for sites and things to do. We bought a 2 day pass for the trolley/ hop on and off to get a feel of the area.

predsgurl

Google

High points are Bobs Steakhouse (amazing steaks, drinks and staff) and all staff throughout the property. Our stay was for a conference so the rate was in line for downtown Nashville but typically this property is on the high end of price. I definitely would not pay their standard rate as this property is showing its age. While our room was comfortable, with a nice hot shower and decent bed, it did smell musty. Not sure if it was from the AC or from the bathroom, but it was mostly noticeable when first entering the room and did not offend us enough to change rooms. But overall, things like mold in the shower, dents in the wall and worn doors and furniture, this property is overdue for a facelift.

MS Abou

Google

Great location for conference. The room was a nice subdued decor. The tile floor was sticky, the carpet was dirty, the bathroom had hair in the shower and floor , it too was sticky. Wallpaper peeling back and scuffed in bathroom. I cleaned the floor myself after housekeeping mopped it again when I complained. The housekeeping staff was lovely. It would be great if there was an outdoor lounge area beside the pool. The 4th floor outdoor space was sad when you could see the hotel across the street had lounge chairs and fire pits . 🙁

Sergio Orozco

Google

As good as it gets on its category. A wonderful place to stay right at the heart of the action in Nashville. A big shout out to the car parking crew. They were literally running around receiving and delivering cars with droves of guests arriving, and they maintained a great service attitude regardless. It was a great way to start our stay.

Sam S.

Yelp

Amazing location, friendly staff. The hotel is next door to the Country Music Hall of Fame. Our room on the 15th floor was large and had great views of downtown Nashville. The hotel is modern and beautiful, but the rooms are a bit dated. It is 2 blocks from Broadway. The lobby is large and beautiful with a nice bar. Staff is friendly and helpful. The pool area on the 4th floor is nice. We ate at the Kitchen restaurant and the food and service were very good.

Sergio M.

Yelp

Modern, sleek, clean with spacious and well appointed rooms. The elevators are a little far apart -- but I enjoyed getting my extra steps. Amazing location. Liked the gym and the pool area as well.

Kelly G.

Yelp

I'm not normally an Omni visitor, but this was the host hotel for my conference and my usual was booked. It's across from the Music City Center. Rooms and bathroom are spacious. They provide bottled waters day, which was great for the brutal heat. It's just a few blocks from Broadway with a safe walk in between. Service was mostly friendly. I received drink tickets upon check in but were only good for beer or wine so I was a bit shocked at my $22 moscow mule that was not that great. Valet parking is almost $80/night which was insane to me, but when that's your only option, you just do it. All in all, I'd be willing to stay here again.

Nerissa L.

Yelp

I stayed here when I visited Nashville this summer. Beautiful hotel and rooms! This location is right by music city center. The hotel has a nice lobby restaurant and bar! I had the best charcuterie board there! My room was cozy and I love the beautiful fireplaces in the lobby. There are lots of nice spots to sit and lounge.

Keith B.

Yelp

Great hotel. Beautiful lobby. Spacious, felt luxurious. Great location. Easy walk to Broadway (great way to sober up or walk off a meal). The rooms were super comfortable, felt at home. Loved they gave water bottles every day. Pool was pretty cool but was packed and super hard to get a chair. And two mojitos were $48...holy crap. And they were terrible. Loved that the restaurant barlines is connected and they have bands playing there. Would stay here again for sure.

Jeff B.

Yelp

In town for a corporate event at the Omni. My room was clean, the corporate catering / dining was good, and the staff was best in class friendly. Conveinently located near Broadway and adjacent to The Country Music Hall of Fame. I would stay here again for business or pleasure.

Scott W.

Yelp

Maybe the worst hotel I've ever stayed at. The windows must be incredibly cheap as they don't block the sound at all. There was a concert across the street and it was so loud on the 19th floor that it's like I was sitting on the front row (on a Monday night). Of course they don't tell you that. To top it off, the staff is rude and condescending. Just a bad experience all the way around

Tammi N.

Yelp

The rooms here are a dump. Small and outdated. Go across the street and stay at the JW Marriott. Same price and much nicer rooms. And you can hear everything in the hall and neighboring rooms. I would not stay here again. So disappointed

Ryan S.

Yelp

Outstanding Service from Samantha at the Omni Nashville! From the moment we arrived, Samantha went above and beyond to make our stay unforgettable. Her warm, welcoming personality and genuine attention to detail made us feel right at home. I met Samantha in the lounge and she gave us the biggest smile. Whether it was helping with local recommendations, ensuring our room was perfect, or just greeting us with a smile each day, Samantha truly embodied what exceptional hospitality is all about. She was professional, kind, and incredibly attentive--exactly the kind of service that makes a hotel experience go from good to great. The Omni is lucky to have her, and we can't thank her enough for making our time in Nashville so special. If you're staying at the Omni, be sure to look out for Samantha--she's a gem! Thank you Samantha again my family and I truly appreciate the hospitality!

Marni M.

Yelp

My sister and I had a beautiful welcome when we walked into a large and expansive lobby. They had a gorgeous Christmas tree set up between the elevators and huge hallways that lead to the museum, bar, and store Nextdoor. The concierge was professional and efficient when checking us in. A complimentary drink is offered at the bar (under $8). We didn't have time to explore the extra amenities like the spa, pool or gym unfortunately. The room was clean and old-fashioned decorated. But that included the bathroom which wasn't dirty, however hadn't been updated in at least a decade. Everyone from the valet, to the bartenders, to the bell-hop were so kind and accommodating. Overall, this is a beautiful place in such a convenient location. I would be honored to be able to stay here again!

Gretel Y.

Yelp

My husband and I enjoyed a long weekend in Nashville back in September and stayed at the Omni Nashville Hotel. He was there for a work event, and everyone from his group stayed at the hotel. The location couldn't be better. It's close to many attractions like Broadway, the Country Music Hall of Fame, and Bridgestone Arena. Plus, the hotel has a coffee shop, bar, and restaurant, which was super convenient. For the most part, we were walking distance to everywhere we needed to be that weekend. We were given a room with two beds, which was perfect for stashing our big suitcases and backpacks without feeling cramped. Housekeeping was on point, coming in daily to tidy up and replenish items. We had a wonderful stay at the Omni Nashville Hotel, and we'd definitely go back if we get the chance!

Sasha t.

Yelp

Heyyyyyyyy you guyyyyyys! This hotel is in a great location, walking distance to broadway where there are various restaurants and bars. The service has been excellent from the start at valet to the front desk, super friendly, very attentive. There are a few restaurants at the hotel, including a coffee shop. Great pillows, blackout curtains are awesome too, very comfy stay.

Phil B.

Yelp

The carpets in the rooms are in badly need of cleaning. When we first went into the room, the smell of the nasty carpet was overwhelming. Parking is $72 a night. better price is at music City garage for $40 a night

Leann V.

Yelp

Super nice room. Bottle water provided and so appreciated (it was hot). Staff was very attentive and helpful. Conveniently located to walk to Broadway St. and other tourist stops. Would stay again!

Chris S.

Yelp

Service service service!!! Clean rooms and friendly staff at every corner. Example: I went to parlor to grab some donuts in a box and Starbucks for two coffees. The desk manager saw me walking in, he came 45 yards away to ask if he could help me get on the elevator (you need card access) so he knew I would need an extra hand... That is the difference between exceeding customers expectations and just being mediocre. Five stars all the way around!

Victoria S.

Yelp

Omni's response to this issue has been unconscionable . I am a weekly overnighter Nashville traveler. I made a reservation the first week of April well in advance and cancelled it a week before upon learning the agenda. It has been a NIGHTMARE since. I have been charged over $600.00 on my corporate card and CANNOT get any resolution. I have left SIX messages for the "accounting" department which initially called me back and apologized for the error and said I would be reimbursed within a week on April 11, 2025. This NEVER happened and now FIVE weeks later , SIX voicemail messages and multiple emails this is not resolved. I was NEVER there. I have no receipt upon asking at least six times to expense this UNAPPROVED charge. What a nightmare. Unfortunately I have had to post a review bc of the absolute HORRENDOUS lack of customer service. I have also called at least three times and asked for a manager where the only option is the "accounting" department where I've had no response. This is extremely disappointing and unacceptable. Just know you will get ZERO support if you stay at this hotel. They apparently cater to the "party" lifestyle and not the business traveler. So unfortunate.

Joan L.

Yelp

Attended professional meeting at this hotel. The room was nondescript, clean and the bed/linen was comfortable. The air conditioning worked well (that's important to me!) There were plenty of elevators to get everyone to their floors without waiting. The staff was friendly and accommodating. It's very close to the downtown Nashville bars, restaurants, and attractions.

Ruth F.

Yelp

We stayed at the Omni Hotel July 28,29- 2025. The 4 young ladies who checked us in and made sure we had everything we needed. Their names: Anaya, Mara, Claire, Emma. They were friendly, gracious, and took very good care of us! Ladies thank you. Ruth Ferris

Jonathan W.

Yelp

Omni is alright but avoid Barlines (their sports bar) at all costs. Terrible food, terrible selection and terrible management.

Andrew S.

Yelp

After checkout, I asked the front desk for a bandaid for my 4-year-old daughter's blister. They said they'd either have to call security or suggested I buy one from the store. That caught me off guard, especially since we were given a bandaid from the front desk with no problem when we first checked in. It's disappointing that something so simple became unnecessarily complicated.

Jeff L.

Yelp

Every person we have met was pure enjoyment. The day we arrived in my room a tray of snacks , a birthday card and a bottle of champagne. Above and beyond my expectations. Thank you Omni for a great birthday .

William J.

Yelp

Stir here a couple of times over the years. They have always done well by me. Easy check-in good parking. And close to where i need to be.

Aly M.

Yelp

Stayed here for a weekend staycation and I was impressed! It is a very clean, well-taken care of hotel. You step inside and immediately are surrounded by beautiful sitting areas with unique little nooks to hang out, and the room itself was spacious, clean, and perfect for what I was looking for. The pool area is a great place in the summer months, including a pool-side bar for snacks and drinks all day! I ate breakfast every morning in their onsite restaurant - just be sure to go before 11 or else it is not complimentary with your stay (I found that out the hard way!)

Samantha W.

Yelp

We did not stay here but instead this is where we had breakfast with our group. The atmosphere was very friendly and cheerful! We sat at big tables which were marble slabs, really cool! The food was excellent! The yogurt parfait was amazing. The servers really worked hard to accommodate our large group and made it seem effortless. Thank you!

Sherri H.

Yelp

Hubby and I were in town this past weekend as was my son and daughter-in-law and they ended up getting the room next door to us. Our rooms were located on the 5th floor and our window faced out the back and we could see a glimpse of the pool. Our room was so quiet! We were in town for the George Strait concert at the Nissan Stadium. It was definitely doable to walk a couple of blocks and then cross over the pedestrian bridge to the Nissan Stadium. We didn't rent a car, just used Uber or we walked everywhere. The Omni Hotel is conveniently located to so many things in downtown Nashville. The king size bed was very comfortable and every staff member we came in contact with (from the front desk, valet, front door greeter and the maid) was friendly and professional. It was nice that there were 2 robes hanging in the closet available to use, they were comfortable. The pool was nice and felt great after walking around exploring the city. I noticed they even had a chair that could be lifted in the pool for someone wheelchair bound. Since we were at the pool at dusk, we noticed it was easy to look up and see inside some rooms located above. Beware of how you are dressed if you don't have the curtains closed! We did enjoy breakfast at the Kitchen Notes one morning and the buffet is recommended!

Anna L.

Yelp

Definitely not a luxury hotel. We had a few issues: 1. Cleanliness. The bathroom was not clean. There was hair (not belonging to us) left in the shower. Also a very obvious mold issue probably caused by inadequate ventilation... it was in serious need of scrubbing with a bleach based product. The room remained very humid despite AC and the shower never dried out even without use for nearly 24 hours (hence the apparent mold problems). In fact, I typically hand wash some small items which were hung up overnight and remained very wet by morning. 2. Noise. And not from other patrons. It appears we may have been given a room next to a utility closet that the cleaning staff uses. Doors opening and shutting all day/night. 3. Lack of convenience. There is no microwave and I'm unsure where the ice machine was even located, which is information usually posted on the door inside the room or indicated in some other way. There was a nice gift shop/convenience store that had drinks and snacks that were not vastly overpriced. However, if we wanted water or a beverage in the evening we had to leave the hotel to buy it. Also, there was only one robe in the room when there clearly should have been two. All in all, not what I would have expected for the price. Won't be returning

JD S.

Yelp

Great hotel. location and people. Love that you can walk to country music hall of fame and museum. note work out room not open now, but allow privileges to hotel across the street.

Max T.

Yelp

I arrived in Nashville on 8/8. I was staying at a hotel down the block from the Omni hotel and Barlines. After checking into my hotel I decided to go to Barlines and get some food to go for me and my girlfriend because we were starving after a day of traveling ... biggest mistake ever. I got the IMPOSSIBLE BURGER and it was so disgusting that despite being soooo hungry I stopped after eating half of it (note... best decision ever) and couldn't even eat the fries because they tasted like EVERYTHING else that had been in the fryer. Just over two hours later I started feeling sick AF... cold chills and sweating at the same time. I was violently ill for the next 24 hours and beyond unwell for the rest of my weekend in Nash... I was there for 72 hours and because of that first meal I was unwell the entire trip... angry, disappointed and frustrated are just a few words that come to mind. The fact that I got a food borne illness/food poisoning from an item that should not be capable of causing that to happen is an indication that they have unsafe and unsanitary kitchen practices. It had to be a result of cross contamination from raw chicken or other meat that came into contact with the garnishes or bread or impossible burger itself. Even worse is I work in the service industry and DID NOT want to write this negative review. On two separate occasions I reached out to the restaurant and hotel. Spoke to multiple people and kept being told the food and beverage director would reach out to me to address my concerns. I don't want to shame anyone... I tried to deal with this incident directly before taking it to the internet but they couldn't care less apparently. All I know is eating from this restaurant literally ruined my entire vacation so thank you for being a disgusting restaurant that doesn't care enough to call back a customer who got sick eating food from your establishment... take my advice and avoid this place at ALL costs

A. N.

Yelp

I stayed here for a catered company event based in the hotel's convention rooms. A mostly first-class experience. Room was super-quiet and comfy, with lots of elegant touches. Staff were professional and helpful. Great location, a few blocks' walk from the Lower Broadway music clubs, Ryman Auditorium, and Assembly Food Hall (with great selection and its own live music). The hotel connects to the historic Hatch Show Print shop and the worthwhile Country Music Hall of Fame/Museum, for which you can easily add discounted tickets to your booking. As a meeting site: Audio and video were great. Opening-night reception had outstanding catering. Lunches were fine. Breakfasts were just OK in flavor and variety (basically scrambled eggs, potatoes, and some kind of meat and bakery product every day). The Barlines bar has outstanding house wine and (of course) its own live singer/guitarists. The only negative was that cranking up the thermostat didn't heat up my room much on cold winter nights. (This seems to be a thing in Southern hotels.) The heater kept blowing mostly lukewarm air. On the upside, its fan was very quiet. I finally asked housekeeping for a couple of extra blankets, and they arrived within minutes.

Rod S.

Yelp

Beautiful hotel and was very easy to walk about anywhere in the area. Nice rooms, friendly staff and no complaints here.

Bee W.

Yelp

The hotel was excellent. Beginning with close proximity to our conference location to one of the managers, Frederic, greeting us at the front as we waited to check in. KiAnna checked me in and was friendly and personable. The concierge staff were accommodating and helpful. I obtained bottled water and directions from them and they were cheerful and friendly. Being able to borrow a workout set in my room was amazing. The yoga mat and weights helped me keep my exercise consistent and I had no excuses to prevent me from getting a workout. The room was luxurious with a hairdryer provided and ironing materials in case I needed them. I opted out of having my room serviced daily to contribute to the fundraiser project and also because I prefer to keep my room as is to save on laundry and cleaning services. Check out was smooth with Gail and I am sad to be leaving. It's a great hotel. Amenities abound such as an outdoor area and a pool and gym. Lots of restaurants and close to Broadway so you can walk to the shops, music venues and restaurants.

Alfie S.

Yelp

Just had a great 3 day stay here, everything was great! Fast, smooth and efficient check in! The breakfast buffet is on point! Had a few drinks at the bar an d a snack with THE best bartender!! His name is Todd, go see him!

Dorothy B.

Yelp

Awesome hotel for my first time staying in Nashville Tennessee. The room was very comfortable and all the staff were great. My main feedback was that there is no room service available at night. All of the restaurants located in the hotel are closed and it's difficult to find something to eat. A hotel of this size should have late night food options available for guests. I did have a Caesar salad from the restaurant in the lobby and it was good, it just had too much shaved cheese and not enough lettuce.

R M.

Yelp

I brought all my adapters, downloaded tons of movies on my phone but am not able to hook up my own phone/iPad to the TV. They have options to connect your devices via Wi-Fi - But it did not work. Called the front desk ask them to walk me through connecting my phone - Like it says you can do right on the TV in your room and they told me "it won't work. " No questions ask whatsoever just told me wouldn't work. Sorry Finally got connected with the help of another guest.

Judy T.

Yelp

Horrible pillows. Very thin and flat. One ply toilet paper. I expect more for a $500 per night room. No vending machines! Can't even get a coke after restaurants close. Halls are dirty. Been here 2 days and not vacuumed. Very disappointed. Would not stay here again.

Joanna S.

Yelp

I was in Downtown for a conference and booked the Omni as a nearby hotel to unwind at the end of the day, but this was not the case. Unfortunately, my room had no sound proofing. Even on the 18th floor, I could hear noise from the street and people walking up and down the hallway until midnight. There was even a time when my whole room shook from (maybe) an airplane. I also had a hard time with my blackout curtains, which would not close all the way. So not only did the noise keep me up but it was also hard to sleep in. The WiFi also kept going in and out, making it hard for me to do work. Furthermore, the outdoor amenities were not usable because of the weather (rain) and the indoor spaces were crowded with people with no place to sit. Not their fault per say, but I would expect a luxury hotel to offer free lobby coffee or something like that for the hefty resort fee. Also at the lobby, there are two sets of heavy doors, which did not have an automatic opener or doorman. This made it very difficult to carry around my luggage and conference materials. I also stayed at a hotel in Midtown a few days earlier for sightseeing, which was $100 less per night, but unlike the Omni, it offered a Nashville restaurant guide for places in walking distance, complimentary slippers, complimentary coffee or wine upon arrival, and much better bathroom toiletries. Whereas, Omni's Select Guest program is clunky and hard to understand with things as basic as the WiFi. For the amount per night I spent, I expected much more.

Kim J.

Yelp

I have wanted to stay here for some time and finally had a chance to this past weekend. So let's start with the pros. Hotel is in a great location, rooms were nice, the Barlines bar had great food for a bar and a band that played Friday and Saturday evening. Hotel has beautiful lobby and the front stuff was welcoming. The cons. The valet situation causes so many problems cars are parked everywhere so hard to get dropped off by Uber or get picked up. Housekeeping I was not happy with at all. They cleaned the room on Saturday but felt the need to rearrange my stuff in the bathroom lining up our toothbrushes my hair brush on a washcloth.. They also took my flat iron wrapped it up and stick it in one of the drawers in the bathroom. We had doughnuts on the counter where the coffee pot was in a box had two halves remaining and housekeeping tossed them??? Who throws out stuff like that. Then on check out day we had do not disturb sign on and they come knocking on the door several times and when I answered I got I'm sorry. I informed her I had 15 mins left. One of the biggest annoyances was the hotel doors were so heavy that Saturday evening Sunday morning everyone leaving coming back to their rooms the doors would slam all hours and it was loud. I have never been in a hotel where you heard all the doors closing like that.

Jacqueline C.

Yelp

Amazing hotel in an awesome location! Just 2 blocks from Broadway. Bryce & Shansa Bond specifically have exceptional customer service and are very kind! They truly care about their customers and go above and beyond. I will definitely stay here every time I go to Nashville!

Anton E.

Yelp

Very plush and fancy! Great accommodations. Great customer service! I would have like to see a business center that did not charge for internet access and computer use...just about all Hilton and Marriott hotels have these for free. My key card malfunctioned once and I was locked out of my room until I had to get that straightened out at the front desk.

Kristine K.

Yelp

I stayed at the Omni while attending a conference at Music City Center, followed by a little vacation. The location was perfect for both the conference and an easy walk to downtown bars. Upon entering the first king room I was assigned, I discovered that while the bed was freshly made, the bathroom had not been cleaned by housekeeping (ick). I phoned downstairs and was told to come back for a different room. My next room was quickly assigned with an upgrade to a corner room. The room itself was clean and the bed was comfortable, although the furnishings, towels, and robes looked tired with age/use. There was no mini bar, but a nice fridge to store any purchased items. Overall, the cost was reasonable to comparable area hotels. I would definitely consider staying on future visits.

Mike L.

Yelp

We did not have a good experience, we arrived Thursday at 12:30pm to the hotel, were told there no rooms available for early check in which is at 4pm. No problem, we went to get lunch and explored, came back at 4pm and were told still no rooms available. We had to wait till after 5pm to get our room making us late for our dinner reservation with no time to change or shower. The room was dirty with crackers on the floor, multiple light bulbs burned out and someone's half eaten sandwich in the fridge. One night we came back to the hotel after dinner to find another bed was rolled into our room, someone obviously mixed up the rooms since we didn't ask for one. We called downstairs to have someone pick up the bed that was blocking half the room. Nobody came, i ended up lifting the bed and putting it in the hallway. It was still in the hallway the next morning. The last day checking out our key cards stopped working before the checkout time. i had to run up and down 3 times since the cards they were giving me were not working either. I will not be staying at an Omni hotel ever again!!! I expect more from a hotel that changes $700/night.

David W.

Yelp

Worst hotel in Nashville. If you book a guaranteed reservation forget it they will move you at the last minute to another hotel. Corrupt in every way. Do Not Stay Here!

Ted J.

Yelp

Every time I come to the city I always feel like they like us here but don't love us here. I was able to find in my hotel room there was a balled up paper underneath on the floor and a paper clip left on the floor in my brand new clean room. Also they would not refill the tea that was used daily. When we call up to bring it up they would say they bring it up but they never would. So for the money I was expecting a little bit more, but overall it's a nice place. It's right across the street from the convention center. So I would stay here again just not have high expectations for service.

Celeste B.

Yelp

Very beautiful hotel and the lobby was expansive and open. I was extremely grateful to have been allowed early check-in. It gave me time to get settled before attending my meetings. However, I was surprised that housekeeping barged in about an hour after. She didn't knock and she got all the way by the beds before she looked up from her cellphone and saw that the room was occupied. It made me uneasy to know that housekeeping can come in just like that, unannounced. Thankfully, I was decent but could have otherwise been a very vulnerable moment. I did end up getting in-room dining and was a bit surprised by all the additional fees. Two $18 pizzas ended up being $55. I appreciated the service and the convenience but might've been easier to bear had it been expected or anticipated with a note about the additional fees on the online menu. Otherwise, it's a beautiful hotel with wonderful amenities.

Leo V.

Yelp

Currently stayed in this hotel Tuesday-Saturated and won't be returning to this Hotel EVER.. this entire hotel and including restaurants lacks professionalism and complete lack the southern hospitality you get in Nashville,TN. Overpriced, poor amenities, and staff with bad attitudes..you will get 100% better service at other hotels. Don't stay here...spend your money elsewhere.

Derek H.

Yelp

Ill keep it short and to the point. Surfaces were dusty and barely wiped down. Hair dryer kept shutting on and off. Lamps had broken switches. Robes had stains. Charging for wifi. No outside alcohol. For how expensive this place is, they really try to squeeze every dime they can from you which is fine but if thats the route you are going to go, you need to step up your game when it comes to amenities and cleanliness.

Alexia G.

Yelp

Stayed here for 4 nights on a business trip. The hotel itself and the amenities were great. Gym was clean, pool was nice and heated with plenty of seating. Several different outdoor seating areas on the roof tops. It having several food places, shops, and the country music hall attached to it comes in handy when the weather wasn't great. The staff was extremely helpful and friendly during our conference. Can't comment really on how well house keeping was for our stay because we elected out of it. It was super hectic but that's at no fault of the hotel, we just happened to be in town the same time as Oprah, Taylor Swift, Janet Jackson, Eric Church and Garth Brooks.

Deborah W.

Yelp

I expected a lot more for what I paid. For reference, this is the most expensive hotel I've ever stayed at ($329 a night before taxes). The good: The rooms are laid out nicely with large windows for natural light. The bathroom had a large shower that had really hot water. The valet was super convenient, but was $45 a night. The bad: First, there were nasty apples left in the fridge from a precious guest. I called to tell the front desk, and they asked if I wanted to throw them away or if I wanted them to send a housekeeper to come throw them out. I threw them out myself, but an apology would've been a good start to that resolution. It made it seem like this is a common occurrence. Second, the pool was always too crowded to use. I tried on multiple occasions to use the rooftop pool, but it was standing room only with no chairs available. Lastly, there was no microwave in the room. This wouldn't have been a big deal, but they're still not doing room service because of covid. Overall, I would suggest trying one of the other luxury hotels. There are several within a 2 block radius of the Omni.

Omar D.

Yelp

Great location and easy access to what feels like everything from this hotel. The hotel lobby feels grand. It is very clean in the hallways and lobby. The rooms need a bit of work in the bathrooms. Towel rack for loose. The bathroom shower had some black spots. The shower head sprayed water everywhere and felt old. The room itself didn't feel as clean and up to date as the hotel itself. Staff was very nice. The best part was that this hotel has a museum connected to it. Try that Bajo Taco place in it. It was delicious! 5 minute walk away from Bridgestone arena. And less than a 10 minute walk from Broadway. I would definitely stay here again simply because of location! Oh, the hop off hop on bus stop is right outside the back of the hotel. So easy! I would definitely recommend this place (even if the room was not the best!).

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Sam S.

Yelp

Sergio M.

Yelp

Modern, sleek, clean with spacious and well appointed rooms. The elevators are a little far apart -- but I enjoyed getting my extra steps. Amazing location. Liked the gym and the pool area as well.

Kelly G.

Yelp

Nerissa L.

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Keith B.

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Jeff B.

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Scott W.

Yelp

Tammi N.

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Ryan S.

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Marni M.

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Gretel Y.

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Sasha t.

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Phil B.

Yelp

Leann V.

Yelp

Super nice room. Bottle water provided and so appreciated (it was hot). Staff was very attentive and helpful. Conveniently located to walk to Broadway St. and other tourist stops. Would stay again!

Chris S.

Yelp

Victoria S.

Yelp

Joan L.

Yelp

Ruth F.

Yelp

Jonathan W.

Yelp

Omni is alright but avoid Barlines (their sports bar) at all costs. Terrible food, terrible selection and terrible management.

Andrew S.

Yelp

Jeff L.

Yelp

William J.

Yelp

Stir here a couple of times over the years. They have always done well by me. Easy check-in good parking. And close to where i need to be.

Aly M.

Yelp

Samantha W.

Yelp

Sherri H.

Yelp

Anna L.

Yelp

JD S.

Yelp

Great hotel. location and people. Love that you can walk to country music hall of fame and museum. note work out room not open now, but allow privileges to hotel across the street.

Max T.

Yelp

A. N.

Yelp

Rod S.

Yelp

Beautiful hotel and was very easy to walk about anywhere in the area. Nice rooms, friendly staff and no complaints here.

Bee W.

Yelp

Alfie S.

Yelp

Dorothy B.

Yelp

R M.

Yelp

Judy T.

Yelp

Joanna S.

Yelp

Kim J.

Yelp

Jacqueline C.

Yelp

Anton E.

Yelp

Kristine K.

Yelp

Mike L.

Yelp

David W.

Yelp

Worst hotel in Nashville. If you book a guaranteed reservation forget it they will move you at the last minute to another hotel. Corrupt in every way. Do Not Stay Here!

Ted J.

Yelp

Celeste B.

Yelp

Leo V.

Yelp

Derek H.

Yelp

Alexia G.

Yelp

Deborah W.

Yelp

Omar D.

Yelp

Omni Nashville Hotel

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Omni Nashville Hotel