Omni Orlando Resort at ChampionsGate

First time visitor to Orlando. When seeking for a hotel, it was quite overwhelming for there's so many to select. I chose this hotel, and I was over joy that I did due to it's location. It was away from the amusement parks, and during my stay it was tranquil, exactly what I was seeking. Unfortunately, this resort doesn't have airport shuttle, I had to seek transportation on my own. There was no issue in getting Lyft to this site. All the staff was magnificent, starting with Melvin upon my arrival. He took the time to explain the amenities which was a BIG plus. I had dinner and breakfast at the Resort once. If I were to live in the area, I would eat there when possible, especially during Bithday's and Anniversary's. The room was comfortable. I spent a day walking in Disney Springs, then to Downtown Universal Studios. I returned to the hotel hot and exhausted. To my surprise, snacks and juice were placed in the room. That was such a pleasant touch and was much appreciated! I will definitely be staying at the Omni on my next Orlando visit!

I’ve stayed at the Omni at Championsgate several times over the years for various conferences, and each visit continues to impress. The resort is consistently clean, well-maintained, and staffed by some of the friendliest and most professional people I’ve encountered. On my most recent stay, I had a room in the west wing, lobby level (W0##), and it was one of the best decisions I’ve made. The location was incredibly convenient—just steps from meeting spaces, restaurants, and pools—without ever needing to wait for an elevator. I’ll be requesting that area every time I return.||||The amenities are excellent, especially the three pools, including a relaxing adult-only option that’s perfect after a long day. I had dinner at Trevi’s one night, and the Pollo alla Parmigiana was fantastic. The meatballs were also among the best I’ve ever had, and the service was attentive without being overbearing. I also grabbed a sandwich from the Broadway Deli one afternoon, and the woman at the counter not only made a great sandwich but was genuinely pleasant and welcoming.||||The only area that could use improvement is the check-in process. While the staff at the front desk are always courteous and helpful, they seem a bit understaffed during peak arrival times, especially in the late afternoon when many guests are checking in. A little extra support at the front desk would go a long way in speeding things up.||||Overall, I always look forward to my stays here. The Omni at Championsgate delivers comfort, convenience, and great service every time.

Our family really liked being in this resort. The service was good. The room was nice and clean. I liked that it is isolated and pretty far from those overcrowded parks and main attractions. We came in the middle of the week - there was always so much free space at the swimming pools and at the restaurants. But when the weekend came, the hotel was full, and it was pretty challenging to find the spot at the swimming pools - people were staying in line before opening to get themselves the good spot; or at the restaurants- we had to go through reservations in order to dine the time we wanted. The fireworks were absolutely amazing! But overall, in the evening, there is nothing much to do except the restaurants or bars. I wish they had sort of entertainment. But if you are looking for a calm and nice place to stay - this should be your choice. My family liked it a lot!

Always the best experience at this resort! Lovely rooms, grounds and pools. The lazy river is always a hit, and the food and beverage selections are great. Quartez, at the front desk made our stay even more special with his welcome and help with our room. When we had a problem with keys days later, he recognized us and jumped in to help. He is an absolutely stellar guy in a stellar staff. 5 stars!

The Omni is very nice and clean. Our room was very nice. We had two pillows each that was so fluffy. The restaurants are all very nice. I did really like the little café where I got my coffee and little desserts and Loviza who worked there was very nice very helpful and very patient with me. They’ve got the best food. I loved working out in the gym ,,watching the kids go down the slide. There’s the wave pool adult pool and family pool. The lazy river with your inner tubes. That was the first time ever being there so before I left I already booked my stay for July 20 25 and I cannot wait.

Keurig coffee makers are in the room. I enjoy waking up to a cup of coffee. I enjoyed the Keurig coffee maker in the room. Some hotels have another brand that I'm not a fan of, so I am very pleased that the Keurig coffee maker was in the room. Other great notes about this location is that it has a free mini putt putt golf area, there are two swimming pools, an option to play golf, an amazing main pool area with a lazy river, nice jogging path, arcade, and fire pits. We've been to this hotel multiple times, and each time, we find a different amenity to enjoy. I would add that getting to the hotel is easy. However, it is off of a major interstate. So getting off the interstate to the hotel may take some time. The traffic at the main road and the interstate is very hectic and is known to be hectic. Bring your patience.

Was just there for a conference. The check in was super friendly and I even got a room early around 12:00 pm. Dropped the stuff in my room which was very clean and had an amazing view of the golf course (7th floor). I have to say the food was absolutely incredible. I also enjoyed the pool and the big fitness center which wasn’t too busy. Looks like there’s lots of activities for families as well so I definitely want to come back with my wife and kid.

We had a funtastic time at Omni. The service was top notch and we were super impressed with how warm and welcoming the staffs were. We felt pampered :). Lisy and Thaddaeus were full of smiles and wonderful at the front desk. Chef JC had positive vibes and was great with kids in teaching them how to make pizza. Jared at dining was wonderful and even had a surprise for kiddo. The resort was amazing and all the water activities were nearby/easy to access. It is very family friendly and yayy kids eat free :). They were serving free ice-cream and popsicles to beat the heat. Had happy hour with drinks and treats. We appreciated Camp Omni and kids activities there. We also enjoyed the movie at the theater. Thank you for an excellent vacation! <3

While this resort looks a bit better online (in pics) than in person (but of course), we were still pleasantly happy with our stay at the Omni in Orlando at Championsgate. We got a 2-bedroom villa that was very spacious and pretty perfect for my husband and I are two boys. There were 2 bathrooms, a large enough kitchen (stocked with cooking equipment so you could make your own meals/desserts if you wanted), a large dining table and living room and an extra sitting room off the entry doorway. There is also a washer and dryer than absolutely came in handy! The amenities at this hotel are pretty top notch too, LOTS of activities! We did putt putt, went to the arcade, etc etc and there are lots of pools, a lazy river, a wave pool, and even a top golf like facility on property. I feel like you don't even have to leave the resort in order to have an activity filled vacation if you stay here. We ordered room service one night and everyone was pleased with their food. I ordered the chicken wings and I got way more than I thought I would be getting which was a WIN however they were NOT crispy, even a little. They were however tasty so, at least they had that going for them. My boys had a pizza that they loved and my husband had a burger that he smashed as well. Over all, I feel like I could EASILY stay a week + at this hotel and if I am ever back in Orlando, I'd definitely consider staying here again. OH and if you're an avid GYM GOER- there is a 24-7 fitness center in the main hotel but also located in each VILLA building so you don't have to walk over to the main hotel to get your sweat on!

This is a beautiful resort situated in close proximity to various attractions. The rooms are clean and unimpressive otherwise. They are somewhat small. There is a coffee maker and refrigerator. There is no microwave of course because they'd rather you pay for the over priced room service with a ridiculous 21 percent service charge! The amenities are good. They have 2 main pools that include an adults only pool and hot tub. There is a lazy river and wave pool with rafts included. There is mini golf and a fully equipped fitness center as well as a walking/ jogging trail. There are 3 restaurants on site but they are all overpriced and mediocre. It was nice that the Italian restaurant, Trevi, provided a complimentary pizza making for the kids one day while we were there. There are better places to eat within a 15 to 20 minute walk. There is also a small deli/ bakery/ coffee shop, but like I said, you can walk to the nearby Dunkin and burn off the calories from your donut while getting some fresh air and vitamin D. Self parking is a whopping 30 bucks a day! I don't even know how much valet was. There is also a spa on site, but of course, that's over priced as well. The only reason I stayed here was for a medical conference. Otherwise, there are nicer, more reasonably priced hotels in the Orlando area.

Wonderful resort experience! This place makes you really forget about all of the stress from the daily grind and just relax and enjoy. It has everything I would want in a resort and more. Lots of pools (with large jacuzzi), a 24-hour fitness center, a walking path, a fire pit, beautiful landscaped property, lots of outdoor seating, a spa (which didn't get a chance to visit), and great restaurants. The room was great with a beautiful golf course and pool view. There is a lazy river, which I went on at 9pm. The pools are nicely heated. My favorite part of my stay was sitting by the "adults only" pool one morning for about 30 minutes without looking at my phone at all. One night I went for a stroll on the walking path and came across a raccoon in a tree. Probably not unusual for the area, but definitely an interesting encounter for me being from a region that has very few wild four-legged creatures. My only disappointment was when checking out. The employee that helped me, Tiana, was not pleasant at all. Maybe it's because I asked for a printed receipt or maybe she was just having a bad day. Either way, it left me with an unwelcome feeling and made this review 3 stars instead of a high five.

Stayed here for a business trip. The hotel is so pretty. The staff was able to check me in quickly. I was one of the lucky ones that had a room ready upon arrival. My room was on the 4th floor in the main building. Had a view of the golf course and one of the pools. The food was so good on the trip. The meeting rooms were spacious. Overall, I really enjoyed staying here. I wished I had more time to explore the grounds and take advantage of the amenities. Hope to come back in the future!

We went to the spa for a massage and body scrub, and it was wonderful! The staff was delightful, and couldn't do enough for us! Then we went to the pool, and although it was little chilly, temperature wise, we used the hot tub, which felt so good!

This is a great hotel for an easy weekend away from Tampa. My family stayed here for the Memorial Day weekend. We stayed in a Sunset Lodge studio suite, which was a good size for the four of us, and which was a significantly better room than those in the original tower. Although it was a 5 minute walk to the main hotel and pools, the Sunset Lodge was quiet, and the staff:guest ratio was excellent. The lodge has its own pool and hot tub, so you also have the option of staying put and avoiding the crowds. We loved taking advantage of the daily activities. There were beers and popsicles given out in the afternoon, a movie in the wave pool one night, and a firework display. There's a miniature golf course that quite decent. My husband and son went bass fishing with Captain Eric, and they had such a great time, they cannot wait to return to the Omni. The pools are all fantastic and kept up well. It is difficult finding a lounge chair by the main pools, though. Still, it was worth it to be able to float on the lazy river or bob in the wave pool. The food situation on campus was fine for a hotel. Breakfasts were good, and eating food by the pool is always novel. I'd suggest leaving the hotel for dinner, though.

Even after the fire alarm would stop, time would pass and it would start again over an hour. The front desk was nice and told us we weren't in danger but the amount of times this happened in the middle of the night feels like a resort should be doing more than just sending out an email to apologize. Children had been playing with fire crackers since 7pm, and they were setting them off their balcony at guests. Security was told, we watched as people sought out a hotel employee. So for the fire alarm to detect smoke at 11:30pm feels like a very preventable yet poorly handled situation. The amount of times that alarm went off coupled with the intense fear I had as we first heard the evacuation notice made the hotels one generic email an insensitive response.

Loved this resort! Stayed here for a conference which was a perfect location. During free time we hung out at the lazy river and wave pool. So fun!! Restaurants on site were delicious! The fish and chips and Rigatoni bolognese were my favorites! Would definitely come back here to stay!

Resort Pass visit! I went with my partner and two year old for the day and we had a blast! They give you access to all the pools, play areas, putt putt. It was a great day. The lazy river was definitely a hit all around, there are even cabanas you can rent out for the day with mini fridges and tvs. I would definitely do this again.

Recently had a daycation here using ResortPass and what a great choice for my first time using the app. Omni is a bit of a drive from my winter park location but it's worth it. The resort is gorgeous. We arrived earlier enough to get good parking and through the app it was validated. Otherwise it's pricey to park. The pool area is huge and gorgeous. It was super easy to check in and get our wristbands. There's a kid area, wave pool , regular pool and lazy river which we spent most of our time in. And I was very happy with the food from the poolside grill even if it was more than I would usually pay. It felt like a vacation and that is always worth it.

This is probably the worst resort in the Orlando area. Response from front desk is horrible, response for in room dining is horrible. Our first room we were assigned to had people in it. I am only here because our conference is here. I will never come again. And it gets worse, it's Tuesday evening and I go to Zen (Asian restaurant) and ask how long for a table. She said "an hour". I asked if I can look inside. Half tables are open, zero people at sushi bar (ZERO). I said "can we sit at the sushi bar (2 of us). She said "same wait, an hour." I said not one single person is there and half the table are empty!" She shrugged. And this is supposed to be a convention hotel. They should be prepared for full service at all times. Horrible!

We've stayed at the Omni twice for conventions. We loved our stays! The pool area here is hard to match anywhere else - they have a wave pool, lazy river, kids pool with three slides, family pool with a larger slide, and adult pool. If you like pools, this is the hotel for you! The rooms are also clean. Beds were comfortable and bathrooms spacious. The view from our room wasn't as good as the first time but they did let me check in early so I am good with that! Conference space was nice for our convention. Rooms were cool and appreciated the water in each room. There are no changing tables in the restrooms though, which I remember from when my son was younger. My friend brought her young daughter and couldn't find one either. There is a lot to do here at this hotel! Spa, gym, and golf for adults. Arcade, playground, and Camp Omni for kids, to name a few things. All staff we interacted with were friendly. Overall, a great stay and would happily stay here again!

I visited Omni for a conference. There seemed to be 3 different conferences happening, so lots of people in the lobby; however, they still had quick check in and pleasant service (this is not always the case when checking into overcrowded hotels). I also loved that the conference areas were not a mile away; you have to option to walk back and forth to your room (about a 10 min walk). There is a $30 self-parking fee daily, $40 valet, and a resort fee of $40. Im not a fan of the resort fee when you're already paying $300-400 a night. A bit excessive. The pool areas were awesome. Five different pools to choose from (wave, lazy pool, adult pool, etc.), with a couple of bar restaurants near the pool. The food was good and all service throughout the hotel was kind. There's a gym, with a water-refill machine; small area but well kept. The restaurant options were also great. Very nice hotel; I enjoyed my stay.

Recently stayed overnight for my job's holiday party. Although our experience here was less than 24 hrs, we really enjoyed it. We would definitely like to come back with my toddler as it seems that there are many activities and amenities for the whole family. The pool area looks fantastic with many options for the family. It appears they also have a sort of daycare area which you pay a fee per hour similar to what you would pay a babysitter. My only minor issues were that our restroom had some noticeable scratches on the tub, that just look like should have been fixed easily prior the next guest's arrival; it just made it seem poorly maintained. Also the free toiletries seemed like they might've been previously used and not replaced for new ones since they were mostly open. Nevertheless, I am sure that would've been an easy fix by calling guest services. I just chose not to since I bring my own toiletries.

Overall it was a good stay. They have plenty of options for things to do: multiple pools, golfing options (par 3, full course, miniature golf). It is very expansive with multiple restaurant options. Pros: staff was very friendly all around and helped with any potential needs. Cons: as I saw reviews mention before the climate control in the place is way off. Some floors are scorching hot while others feel like a walk in freezer. Notes: the rooms are in need of updating but they were plenty clean which is primary concern #1

Pros. Excellent Rooms Friendly Staff Pool is excellent Location: Near shops and restaurants Cons The free shuttle to Disney is very small and cannot accommodate all the guests. They told us that they will get a big one soon! Breakfast at the restaurant was awful

Really odd experience here - pretty good for the most part (room was nice, free water at the front desk, food was better than average for a conference hotel, really expansive options for pools (lazy river, shallow pool, adult pool, hot tub, etc). Rooms are definitely getting to the point where they might need a little revamp but the beds were comfortable and the bathroom was nice enough. Tap water tasted a bit icky. The hotel was freezing in all of the common areas to the extent that my coworkers and I were all wearing sweatshirts. I know I'm on a soapbox here but I haaaate the waste that goes into AC-ing a building to 60-some degrees when it's 85 outside. It also made it extremely inconvenient needing to constantly change for various events. Here's the weird part and the reason for the middling review - I opted out of housekeeping (they text you to ask if you want to opt out and note that they donate a meal each day that you skip). Now, the donating a meal thing is nice, but the main reason I opted out was because I like my privacy. However, they still came into the room while I was out. How do I know this? Because they threw away some food that I was intending to eat! I had about 10% of a bag of pretzels left as well as one doughnut from a pack of four and they tossed them. I can understand them assuming it may have been garbage but they shouldn't have been in the room to begin with imo. Very annoying. Would have been a four star had it not been for the housekeeping issue.

This was the first resort I stayed at where I didn't have to leave the property for anything. I enjoyed the lazy river, the wave pool and the adult pool. I am not a golfer but at least I can fake it. They have some of the best brownies. I didn't have enough time to eat at all the restaurants but I enjoy Zen, David and the pool restaurant. The property is large and has a lot of space for walkers. I will return.

Slight WiFi issue... What I stayed at this hotel 2 nights for a wedding. For most part the hotel was okay. Surprised that the lotion was not complementary in the room and I had to request for it. I really did not like the wifi, the internet was not working most of the time. It was very spotty, not good. Internet is very important! Environment There is a publix nearby (5mins) and other restaurants in plaza not too far. Close to the i4 so it is convenient to get to places. Niceness of the staff Super nice staff, very attentive. Dollar I had a negotiated rate with the wedding couple. Yes? I would

5 stars I booked this hotel via a Costco Travel Package for Disney World. The first day I checked in, I was greeted and helped by Margarita (from Covina, CA), and she was so sweet! Normal check-in time is usually at 4pm, but since our flight was a sleepless redeye flight, my mom and I wanted to check in as early as possible. And luckily, Margarita was able to make that happen for us. Since we booked through Costco, we were given a bag of treats as well - some protein bars, smores kit, and chips and popcorn. For the rest of our stay, Margarita took care of us and scheduled our Disney shuttle. In the PM, the night/graveyard staff were just as helpful and my mom and I are grateful for it! Our shuttle drivers Sheldon, Susan, and Ervin were always on time and incredibly nice, too! The room we got was in the main building and it was nice and spacious. The beds were firm and comfortable. Honestly, I couldn't find any fault with our room. I really enjoyed my stay here and would highly recommend the main building. During one of the days here, there was no morning shuttle, so I had to get a Lyft. Margarita was quite apologetic about it, but we understood. Not a problem for us, but then, when we got back to the hotel, there was a charcuterie board waiting for us! It was delivered by Margarita and she even wrote a note for us! Again, super sweet and very thoughtful! It left a really great impression on my mom! The only thing I would improve is to have more information on how Disney bus transfers work written on their shuttle schedule. Protip: Arrange Disney shuttle pickup/dropoff as soon as you can. Note about Disney shuttle: Omni shuttle drop off/pick up is only available for Epcot and Magic Kingdom. If you want to get to Animal Kingdom or Disney Hollywood Studios in the morning, you'll need to get on a bus transfer from one of the resorts since park-to-park transfers start at 1:30pm. The closest, walkable resort is the Polynesian Resort located beside Magic Kingdom's security checkpoint (ask a cast member to point you in the right direction). Once you're at the bus stop, a schedule on the TV screen will tell you the ETA of the next bus transfer to your desired park. When you're ready to head back to the hotel from Animal Kingdom or Hollywood Studios, you'll want to get a bus transfer to Epcot because that is the closest park to both parks. Shuttle will pick up at Epcot. To get to Disney Springs (shopping promenade), you'll want to be dropped off at Epcot. From Epcot, take the Old Key West bus transfer (because that is the closest resort to Epcot). From Old Key West, take Disney Springs bus transfer. To get back to Epcot, reverse the order. (Epcot to Old Key West to Disney Springs.)

5 Stars for the Omni!! Dog friendly resort with tons of activities/ amazing pool, proximity to Disney, and excellent food!! Cant rave enough about this amazing hotel including the extremely friendly and helpful staff who were so kind to our dog while we were there. The omni has a fantastic pool, slide, and lazy river. The adult pool is tranquil, and our poolside cabana experience was perfect. we had a premier room with a balcony overlooking the golf course and Pool, which is a great view. We really enjoyed eating at the Italian restaurant as well, as the sushi restaurant Called Zen. This hotel has everything and no need to leave property!

Great staff! The rooms you can tell are getting out dated. They have a breakfast buffet. What sucks is the traffic heading back into Daven port. It is the worse. Other than that you are definitely getting your money worth.

We stayed here for 4 days and 3 nights for my company meeting. I thought the hotel was in great proximity to Disney Springs and some of the Outlets for shopping. It's also about a 45 min drive to and from the hotel. The hotel staff was very accommodating to all of our needs. The hotel room was clean and housekeeping came everyday so no COVID restrictions. All of the food was excellent everyday breakfast, lunch, dinner and snacks including the donut wall! Our first night was great and we had a company dinner by the hotel pool. The hotel staff were all very friendly and had great customer service including the spa services and gym. 4 stars all around!

Our niece was in the dance competition. We paid for two nights (Saturday 7/1 and Monday 7/3) and I was just a guest. However, we found it to be beautiful at this resort. The staff was extremely pleasant, food very good and accommodating and always made you feel first. However, I have never seen such cheap parents! They used their free coupon for cheap wine or beer and never left a tip for the server or bartender. Most of the parents and dancers were there for a week. I saw my best friend treat the staff at the resort with a smile and well deserved tip. However, other cheap parents didn't leave any tips! They didn't follow the rules of the resort. (Parents were taking their young children to the adult pool at night) (young children walking around late at night). You don't expect to be at a resort for over a week and have service provided and not tip the staff! As a honorable Omni member...I will be back!

Really cool place! We were in town for a wedding this weekend and wanted to do something fun for the day. We didn't stay at this hotel but bought day passes to enjoy the water park with our one year old. There are multiple pools and slides as well as a wave pool and lazy river. We will definitely be returning.

The Omni hotel at Champions Gate was a great stay. The room were great. I feel at check-in the front desk lady Lisi should have told us we could drive around to the Sunset Lodge but instead she gave us directions to walk there. So we had to lug our luggage all the way to building 3. When it was time to go to the pool we had to go to the front desk to get our bands. She tried to tell us she gave the bands already but we had no idea about the bands until we went to the pool.

Had my wedding here. We live close by and frequent the restaurants at the Championsgate Omni quite often. This is where we have family stay from out of town etc. We thought it would be magical to get married here. But it turned out to be one of my saddest memories. We were not spending a lot of money and didn't hire a wedding planner. It was supposed to be simple. Maybe this is why the hotel forgot. No "welcome to the wedding of" signage by the road or at the top of the stairway, no chairs for the guests at the gazebo, no concierge, no one greeted me, nothing. I looked and felt pathetic. They stuck me in a hallway alone while my groom and all the guests were in some bar downstairs for over an hour. No one knew where to find me and I didn't have my cell phone. I was standing there in my wedding dress alone and embarrassed. They gave us some soft chocolate covered strawberries, a bottle of champagne and a room (for 2 hours) as an apology. I imagine wedding here are amazing if you have the money. But if you're looking for a simple yet pleasant experience for you and your family maybe choose somewhere that the people pay attention. This was in August of 2019. It's taken me this long to post because my therapist suggested it may help.

Josue at the front desk was friendly, helpful and professional. He provided me with quick check in and information regarding resort. He is an asset to your resort and I wanted to thank him for his service to myself and our group! Charley

If the hurricane is responsible for the pool being so cold that you cannot get in it, then the company should have at least notified people when they went to book a visit there or refunded them the money for spending the day there paying for a ticket, buying food and drinks, and not being able to go in the pool because it was freezing! I understand the reasoning, but that's no excuse for not letting people know so they can make a decision about whether they wanted to come or not.

expressing my extreme frustration with my recent experience at your hotel, specifically regarding my interactions with Miss Ramirez and several issues with my reservation. Firstly, there was no indication at the time of booking that an extra fee for pets would be required. This was a significant inconvenience, and Miss Ramirez's handling of the situation was far from satisfactory. She was not friendly or accommodating when I reached out for clarification. I was advised that the room with pets have to be on the 1/2nd floors, it turned out to be on top of AC units and facing equipment. Additionally, I was double charged $400--once on the first day and again after two days. When I brought this to the attention of the lady at the reception, she informed me that they were supposed to be charge a different customer.

I should start by saying work covered the hotel bill, so I'm merely evaluating all of the Omni's offerings without full consideration to the price. That being said, having experienced their rooms, amenities, conference space, food, and service, 5-stars is clear. I'll start with service. It is more than just a friendly greeting at check-in. They truly go out of their way to make sure you are taken care of. It is hard to describe but you'll know it when you see it! The room itself is nice and clean. Not much more to rave about, but given it is why you are staying, very important to point out. Amenities include multiple pools (with some awesome looking slides), a wave pool, a lazy river, mini-golf, and extra fee features like the full golf course and spa. They also have sizable conference spaces - for meetings or entertainment (we went to a football viewing party). During my stay, the conference provided two happy hours and dinners as well a breakfast. I preferred their sit down dinner slightly more than the buffet but the food was good in both cases. I was impressed with the breakfast buffet. Additionally, there are a handful of bars and restaurants attached. I won't go into detail on them here. Net, if you aren't looking at Disney, the Omni is a great place to stay!

This resort is incredible. The decor is so beautifully designed and staged. This place is a true oasis! Perfect for a family vacation or a romantic getaway! I mean come on look at this view from the rooms. The rooms are perfectly placed to always catch an amazing sunset. I hands down recommend the spa! They really pamper you to the fullest! Customer service is amazing everyone is so nice and friendly and go above and beyond to make you feel welcomed and comfortable. Rooms are always very clean! Love the small touches like a chocolate on my pillow after the house keepers left. The pool area is my favorite from water slides, lazy rivers, or cabanas with food service and drinks it makes the perfect Florida escape! I go at least once a year for a staycation and they never disappoint! Located in champions gate area there is so much to do if you choose to leave the resort. All the theme parks are a short drive or plenty of food options walking distance. Traffic does get bad around this area so just avoid the roads early morning and around five if you can.

My husband and I couldnt really decide as to what we could do for my birthday with our two year old. I stumbled upon day passes for resorts watching an instagram story. Immediately I knew this is what I wanted to do as my kid would really enjoy it. I was torn between omni and another resort we saw. We ended up choosing omni and invited two other families to join us. The area itself is beautiful. The check in process was a breeze. The reaort ground was sooooo nice, we are even considering it as a wedding venue. Thankgully we went during the week, it wasnt crowded at all just alittle cool and windy but thankfully the pools are warm. My son absolutely loved the kids area. It literally made my entire birthday to see the amount of fun he was having. Staff were all so nice here and the crocs bar and resturaunt had great drinks and food. The price point it what I would expect. I highly recommend omni for a staycation. I would choose it over theme parks any day. Husband and I are already considering the next day to visit, with out the little one for date day! The resort is also located in a great area near disney springs and parks.

I had a truly fabulous stay there with so many great experiences. My room was beautiful and felt clean and luxurious -- loved the views and the balcony. But the superstars were Susan, Adalene, and Gerie, who were the MVPs of my visit. Susan helped me alter my travel arrangements after a recent health issue, and she was very efficient and responsive. The customer service was exceptional. I usually stay at Bonvoy properties but I had such a great stay here that I am thinking at moving more of my loyalty over to Omni. Did you know you get free morning beverages there when you enroll in their status program? I love this perk! I also had an efficient, friendly check-in and check-out and liked there were never lines at the front desk. The fitness center was well equipped and clean. I didn't get to use the pools due to work but they looked beautiful and well maintained. Be warned that this property is a little further out so if you take a taxi from MCO you're looking at maybe a $75 ride before tip. The only suggestion I have is that I wish that there had been more options for conference goers to get quick food and drinks like coffee and iced tea. The lines in the convention area got to be very long often and were a deterrent for ordering. But if that's the worst thing I can say, things are going well!

We had such a wonderful stay for our 10year anniversary. They truly made it special with small tokens of love. The lazy River open until 10-11pm is amazing. The restaurants are delicious and they have several activities for the entire family going on. You don't have to leave the resort for anything. 10/10 recommend.

Nice hotel. I was there for a women's conference. The rooms were nice and clean. There are a lot of options for food on site. They have a lot to do at the hotel with a few pools, a golf course, and a walking trail. The conference I went to was in November so it appeared to be a slower season for the hotel. Not many kids or families there. I did not mind though ;-) I liked relaxing by the adults pool and catching up on work. I would visit the gym in the mornings. It was a little crowded but it's good for a hotel gym. The only issue is you can't use the peleton unless you have your own account. The only thing was the food was a little overpriced for what you get. For example, I ordered coffee during breakfast that was five dollars for the carafe. I was with one other person and we shared the one carafe. They charged us both $5 for one carafe. So $10? I thought that was a little deceptive. Otherwise the property is great and well maintained.

Everything was great about this place. Including the concierge But Shelby at Crocs was not pleasant. The first night she charged us for drinks that were not ours. The next day we asked for a second drink at 6:45pm and said she could not serve us because she closed everything up and said she announced last call - but she really didn't. Not sure what was accounting for this treatment of us. We were pleasant and gracious at all times as we really were enjoying the resort.

Amazing lazy river. Wave pool. Kiddie pool. Adult only pool. Yummy drinks! Perfect place for a day or weekend vacation!

I am disappointed with this hotel. I was there for a Military event, but despite the fact that I was there on the Government rate (which is ALL the government will reimburse). Since I was working the entire time and I'm disabled anyway, I was not using the resort facilities. My car was parked in the disabled parking area. The government rate that everyone was paying was $107 per night, and there should not be taxes. However, when I checked out they charged me an additional $40 resort fee per night, and an additional $35 parking fee per night (Disney Hotels don't even charge guests for parking), on top of all that they charged taxes on a Government rate. So the $107 that they were supposed to charge per night became $205.95 per night. So I'm going to be stuck paying $197.90 in order to work serving soldiers. Really disappointing that they are willing to stick it to people just because they're greedy. I would say I won't be back, but if I'm on travel orders to be there I don't have a choice.

Highly Recommend!!! This was one of my most memorable Hotel/Resort Stays EVER!!! Thank you Omni Resorts for making this stay amazing! Anastasia Sandoval- From Check In, Thru the stay to check out constant service felt VIP. I had spoken to her after making the reservation asking if there was anything i could do to make this stay special since it was for Valentine's Day & celebration for my engagement with my Fiancée. She said leave it to her and im so glad I listened. The room was amazing, and she even sent up Champagne and chocolates to the room. Brenda Martinez- Housekeeping Supervisor We ran into Brenda by our room door, we couldn't get in and she help us, somehow she also knew we were celebrating valentines and the engagement. Come to find out she had decorated our room for us with rose petals and heart balloons and had chocolate covered strawberries sent up for us the next day as well. She gave us a tour of the room and made sure we weren't missing anything. Thank you to her, her team and all of the housekeeping staff we ran into during our stay that was so friendly and helpful. This stay will forever be memorable because of the service and special touch everyone gave us. We cant wait to come back and get to experience Eagles Edge Golf Experience. Thank you Omni Resorts, Anastasia, and Brenda for making it so special

This resort does what any pricier hotel/resort does. They nickel and dime you for everything. Whether you come here for a wedding, conference or stay here, expect to pay higher-than-average prices for WiFi, amenities and parking. This weekend it was pouring rain and very windy as we attended a wedding. Self-parking was included for wedding guests (but unrealistic, as the parking lot was outside). Valet was $40. While $40 is their standard pricing a discount of a few dollars could be provided (as a form of good customer service) in these scenarios. With a 20% tip, parking comes out to be $50. After all, this resort was build in the middle of nowhere with a very low property value. It is so far out from Orlando (let alone a big city) that there is no reason to be charging these high prices, except for greed.

Overpriced venue for mediocre facilities. Attended a tradeshow there, even hotel guests staying didn't even get wifi access during the convention because the resort didn't get a sponsor for their $26,000 fee during the 4 days of this tradeshow. Oh and $30 for parking for each entry! Ridiculous.

They messed up our reservation, there was a dead bird in the pool, ripped wallpaper, rude and slow customer service. when we had fraud on our card they treated us like criminals and locked us out of our room - not great spa experience either. All in all very poor experience. Do not recommend at all.

My family and I stayed at the Omni Resort for a long weekend vacation because my husband was presenting at a conference held there. The hotel and grounds are very well kept and clean. My 2 year old son was thrilled with all of the pools, fountains, and lazy river. Our room was comfortable and we had a nice balcony that overlooked the pool area. During our stay we had the opportunity to try all of the restaurants, so I'm going to include my thoughts on each with this review. Trevi's for breakfast: our first morning we order from the menu. My husband got the lox bagel (tasty) and I got the avocado toast (avocado spread: strange. Especially since we did the buffet on other visits and they had plenty of smashed avocado by the toast stand). The buffet we got the other mornings ended up being a better deal and we enjoyed the options more. Our breakfast waiter, Hassan, was wonderful, definitely the best part of breakfast. He was exceptionally kind and thoughtful about the fact that we were dining with a toddler and went out of his way to make our breakfast experience pleasant. Trevi's for dinner: We enjoyed our dinner at Trevi's also. We got the steak (tasty) and a pizza (unexceptional but not offensive) and Mac and cheese for my son. The Mac was really really good- exactly what I always hope for from a restaurant but rarely get. Zen: tasty sushi but lackluster service. It took a long time for our order (both food and drinks) to arrive and then we just didn't see much of our server even though it wasn't busy at all. David's for dinner: we ate at David's twice. The first night we pigged out on a variety of appetizers and sat in the back of the room by the pool tables. It was all good except for the nachos, which can only be described as rough. It tasted like they might have made their queso from cream cheese... on our second visit we got entrees- my husband got steak and I got the catch of the day. Both were really good. They also made yummy cocktails. Oh and their French fries are epic. We ordered them both nights. Brooklyn Deli: The pastry we got was delicious. The women working there are super friendly and welcoming. The sandwiches (we tried breakfast to go one day and lunch to go another) are pretty terrible. They clearly use the cheapest meats and cheeses available and make the sandwiches with the least amount of care possible despite maki the orders correctly. Also they were out of ice cream in the case the afternoon we tried to take our son for ice cream, but at least they had some ice cream bars in another freezer. Overall we enjoyed our mini-vacation and had a lot of fun at the Omni.

This should be a five star review, but I had a one star experience. Do yourself a favor before booking and ask if there are any special events happening during your planned stay. If I had done this, I would have booked elsewhere. I get it, they have a convention center, there will be conferences, weddings, etc. But...my visit aligned with the 13th Annual Summer Faceoff Lacrosse tournament. The sign in the lobby said there were over 180 schools participating in the tournament. The resort was completely filled with children! Staying in Orlando at a resort with child friendly activities, you would expect kids to be there. But, this was a whole different level of chaos and noise. Arrived around noon to the hotel and there was a line of cars to get in. We went to the Valet parking and that was a complete mess. Fortunately, we were able to checkin early (after waiting forever in the giant line). The guy at the front desk said the kids shouldn't be an issue and they will be at games all day (not true). Our room was in the Sunset building away from the main hotel. So, we were told to get our car out of Valet parking and drive to where we were staying. Our room had a lovely parking lot view despite having requested a different view. The room was clean and had a lot of relaxation amenities; noise machine, pillow mist, meditation books, robes, etc. But...for trying to present a tranquil atmosphere, I just heard children running and screaming down the hallways. The noise was nonstop. Checked out the pool, it was way too crowded and thought maybe it would be better after lunch time. Went to Eagles edge to experience their new brunch and the resorts version of Top Golf. When we booked the hotel, we added the golf bay option, however, they didn't have any record of it. Food was ok, service was slow, and there were more poorly behaved children. Went back to the pool and I took one lap around the lazy river and moved on. Too many unsupervised wild children throwing things and screaming. They were literally coming out of the bushes and jumping into the water or throwing things at their friends from the bushes. Moved over to the adults only (18+) pool and it was jam packed but better. Problem with this pool, the kids would come in to talk to their parents or scream over the fence to get their attention. A lot of the parents let their kids run wild and unsupervised while hiding out in the adults only area. The pool required wrist bands to show you were a guest, but I think it was a free for all for the tournament and this was not enforced. Lots of yelling around the pool and to add to the noise, you could hear the tournament noise and constant whistle blasts. Everywhere you went, kids running wild, yelling, swinging golf clubs and Lacrosse Sticks around. Went to David's Club for dinner...huge mistake. Wild children running around in their swim suits and pool towels screaming. I blame the parents for the misbehaved children, however there should be some rules enforced by the resort. Wanted to stay at the OMNI resort and not leave the property because there is so much to do there and it seemed like a relaxing choice, but leaving the property was all we wanted to do. Didn't golf, again lots of youth running around swinging clubs and hitting balls everywhere. Ended up watching a movie in the room and avoiding the chaos. I am very relieved we didn't stay in the main building, I'm guessing this is where the group reservation was made. The main building was too crazy and at some point, there were probably 100 people in line for the elevator. From the tournament webpage: "Hotel Behavior Policy: Due to past incidents, we have asked all club directors to acknowledge our policy per hotel behavior for event participants at hotels approved for the event. Club Directors and parents are expected to ensure that their children are well behaved while on hotel properties. Behavior and actions that result in damage to hotel properties and/or disruptive behavior may lead to the local authorities becoming involved and teams possibly being removed from the event. Your cooperation in this regard is greatly appreciated." OMNI has a code of conduct form they are required to sign, but it doesn't seem to be enforced. "Due to past incidents," so the resort knows this event is a problem that guests will experience. Checked out the next day and the resort was peaceful. Hotel staff was busy collecting mini golf clubs from the bushes and excess trash thrown everywhere. Overall, the experience was stressful, not relaxing and I regret staying there. Looking back, we should have moved to another hotel when we realized this place was a nightmare. Super disappointed in hotel management for acknowledging this event is a conduct issue, not disclosing this to other guests, and just letting chaos ensue. But, it comes down to filling rooms and the bottom line. Beautiful property, friendly staff, terrible experience.

We went to the Omni Hotel back in December for an wedding. The hotel is located close by to Publix and other restaurants in the area. The valet guy was very friendly and welcoming! The front lobby receptionist was also nice. The hotel itself is a bit older but very well maintained. There's a huge pool area and couple of restaurants in the hotel itself. Our room was nice but we basically had a view of the rooftop so it's a bit of an eyesore. The room is equipped with a refrigerator, no microwave, and a spacious bathroom. No issues with getting hot water and the maid service was also excellent! We ate at one of the restaurants in the lower level for breakfast and they had a wonderful buffet spread. I'd highly recommend the Omni if you are in the Orlando area!

Hotel is shady. Charged my room $42 for someone else's breakfast. Required SEVERAL calls to their accounting department to find someone to "research the charge". Next, the department stated for several days that "their systems were down" so they couldn't look into it. (Your systems are down for multiple days?!?). Once they FINALLY acknowledged the mistake they stated the credit would appear on my account in 5-7 business days. This is now the end of Day 7, and surprise surprise there is no credit. Tried calling them for the hundredth time and they don't even answer the phone during business hours. If they have trouble properly managing a $42 mistake then that means they have troubles galore.

1st thing- the service at this resort was outstanding!! Every single person we interacted with was great! From our server Ahmad (we requested to be in his section every day) to the guy making our omelets, the valet, the front desk workers, housekeepers, literally everyone! I wish I remembered everyone's names. I always love a resort that has enough to do with kids that if we don't want to leave we don't have to. The grounds of this property are beautiful!! The rooms can use some TLC but they have a fridge (which is always a plus with kids), coffee makers, & large bathrooms with tubs. We enjoyed the food at every restaurant, the pools, mini golf, arcade, and playground. My husband played a round of golf and said the course was great! Overall this is a great family friendly resort in a nice area with a grocery store & restaurants just a few minutes away. Definitely recommend

Enjoyed the stay at this property. Definitely has so many amenities! I like that that have a separate adult pool and the conference rooms are very nice. The staff were very accommodating and professional! Definitely will be back to hit the golf course!