OMO5 Otaru by Hoshino Resorts

We had a fantastic stay at the Omo5 Honshino Otaru, as a base for skiing and sightseeing rather than Sapporo. Otaru is close to 4-5 ski resorts. The hotel staff were lovely and professional. We did the hotel seafood market activity and night time canal dessert cruise. Both were highlights of our time in Otaru. Hotel has a spotless drying room and reception area. Rooms are a good size for a comfortable stay. Very secure. We would love to visit again.

Where Lamps Glow and Music Breathes Our stay at OMO5 Otaru was quietly enchanting. The hotel’s romantic decor, with retro oil lamps, warm wood tones and whimsical musical boxes set a nostalgic mood that lingered. The “Otaru Oil Lamps Night Lounge” serving as both café and bar, glows with vintage charm. Each evening, staff gently wind up antique music boxes some over 100 years old for a live performance that feels like a lullaby from another era. The room was cozy and well-designed, and the staff were warm and attentive. Location-wise, it’s a gem which is just steps from Sakaimachi Street where beautifully preserved buildings and artisan shops make every stroll feel like a scene from a storybook. It was a stay that offered not just rest, but rhythm with a gentle harmony between comfort, culture and charm.

I fell in love with OMO after my first experience in Osaka, so I tend to choose it over other hotels. However, aside from the interesting architectural details of the OMO5 Otaru South Building and the largest shower room I’ve ever seen, this one was a letdown. I like Hoshino hotels, but I would definitely stay elsewhere in Otaru.||1. **No OMO Base.** They only have a restaurant and lounge located on the top floor of the South Building. It offers paid services during breakfast, afternoon hours, and at night. I was told by the front desk that during non-operational hours, guests couldn’t use it, meaning there’s no communal area to enjoy outside food. I found this disappointing, especially since a Family Mart is just around the corner.||2. **Limited relaxation space.** Other than our room, there’s really nowhere to relax in the hotel. I checked two nearby hotels, and both had public baths.||3. **Laundry.** Only two washers and two dryers are available on the premises, located on the second floor. Cash only.||4. **Elevator inefficiency.** There is only one elevator in the seven-story wing where we stayed. Considering the laundry is on the second floor, the water dispenser is on the first floor, and the microwave is on another, the elevator runs inefficiently.||5. **Water dispenser.** There’s only one water dispenser for the entire hotel. The line can get long, and the water pressure was weak. Some guests tried refilling narrow-mouthed bottles, which caused spills—understandably a user error, but unfortunately, it led to a mess on the floor both nights during our stay.

The room is fine, i think the pillows are abit small and hard to sleep in but the rooms themselves have alot of stuff and you can do many things in them. The service is okay, with alot of stuff. The location is close to some kinimarkets and a beautiful river.

Very centrally located. Staff is friendly. Dont bother go for night bar nothing except limited menu and antique music box. Toilet and shower in the room is separated which is nice too.

The hotel bed is quite hard but the place is clean and near to supermarket AEON and game shop GEO. The best part is that they provide free transportation to the airport. If your flight is early, this is a very good option as the train is often crowded.

Love this boutique hotel. The building has both modern and rustic vibe. Fantastic location, walkable to canal and walking street. The room size is big and comfortable bed0

Great location with most of the main Otaru attractions within walking distance. Stayed here for 1 night with family. Beautiful and tastefully designed rooms, if a bit on the smaller side. Bathroom was huge though, and very luxurious. Overall a nice hotel to stay in but it was challenging finding a place to open our suitcases (especially as we were on a 25 day road trip around Hokkaido)! Parking is available at the TIMES parking next door, on site parking is limited to only 3-5 cars.

First of all the staff is very friendly and helpful. Most can speak some English so that helped us out a lot. The location is excellent with a lot of restaurants within walking distance. Close to Sakaimachi street for amazing shopping. The rooms are spacious and comfortable. You will need to reserve a parking spot if driving but there are lots of other lists close by if they are full. Staying at this hotel made our family visit to Otaru so fun, relaxing and memorable!